Toysforest Reviews 174

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting their genuine quality and the wide selection available. Many reviewers also commend the fast delivery service and the careful packaging, ensuring items arrive in perfect condition. The pricing is frequently mentioned as a significant positive, with many finding the costs very competitive, especially for authentic items. However, some customers have expressed concerns regarding the shipping costs, finding them a bit steep. A few reviewers also noted occasional issues with packaging, such as items arriving in thin boxes without adequate protective wrapping, or with the original product packaging being slightly damaged.

What people talk about most

Product

Clients share positive opinions on product quality and variety. Many reviewers are delighted with their... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the speed of delivery, with... See more

Price

Customers consistently express satisfaction with the pricing, often describing them as "great prices" and... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the excellent quality of... See more

Order

Reviewers express high satisfaction with their orders. Many customers praise the accurate items received,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve made 5 different orders with Toys Forest. Every item is 100% genuine, delivery has only been 3days maximum from placing order. Very well packaged, everything shows up in mint condition. Prices ar... See more

Rated 5 out of 5 stars

Great experience! I ordered five figures and was really impressed with the whole process. Every item is 100% genuine and the prices are amazing, very close to the original Japanese retail, not the in... See more

Rated 5 out of 5 stars

My package arrived and everything was in excellent condition, thank you! The handwritten ‘Happy Birthday!’s all over the box was a cute touch despite being a couple months belated, haha. Certainly fel... See more

Rated 5 out of 5 stars

I really do appreciate and love a business that has quality products at great prices and amazing customer service. This is my second order and yet again my expectations were met and I can’t wait to sh... See more


Company details

  1. Hobby Store

Written by the company

Toys Forest is the UK’s trusted destination for authentic Japanese anime merchandise. We offer a wide range of official anime figures, model kits, and collectibles from popular series such as Dragon Ball, One Piece, Naruto, Demon Slayer, and Gundam. Whether you’re looking for the latest releases or rare vintage items, our mission is to bring the best of Japanese anime culture directly to fans in the UK. We work with leading brands including Bandai, Banpresto, Megahouse, Hasbro, and Action Toys to ensure every product is 100% genuine and of the highest quality. UK based, we pride ourselves on fast dispatch and reliable service — most orders are shipped within 24–48 hours. We aim to make Japanese anime more accessible to both local communities and collectors across the country. From high-quality model kits for hobbyists to beautifully detailed display figures for collectors, Toys Forest is here to help you find the perfect piece for your collection. Enjoy our Buy More, Save More offer and a flat UK delivery rate of just £8 — the more you shop, the more you save. Shop with confidence and experience the excitement of Japanese anime delivered straight to your door.


Contact info

4.9

Excellent

TrustScore 5 out of 5

174 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great Customer Service

They reached out to say that the box was slightly damaged and provided a video and offered a discount which I was happy to accept. Dispatch and Delivery was quick. Will be ordering from them again in the future.

December 11, 2024
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Rated 5 out of 5 stars

Best Company in the World 🌍

Best Company in the World , So Friendly and Kind and would do anything for you , They have amazing Items and at amazing Prices.

If you Need Anime Figures and More This is the Company You Choose. ❤️

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great price, and great service!

I must admit I was a little apprehensive ordering from here because whilst the reviews are great there aren’t many of them but I need not have worried! The item was a great price, and it was sent out the next day. It arrived in no time at all. My niece will be very happy with her Xmas pressie! Thank you 😁

December 1, 2024
Rated 5 out of 5 stars

Great Prices!

Reliable and cheap prices for figures and doesn't take a lot of time to get to you. Would really recommend to buy from.

November 14, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent buying experience at Toys Forest

My first time buying from Toys Forest. I had a lovely buying experience. I ordered 6 figurines and I was kept up to date on progress. I was also offered alternatives before the items were sent to me. Customer service has been first class and products all came in excellent condition. I would definitely be buying again if I see anything I am interested in. The products are all reasonable price too.

Also, I received a surprise free gift which I am very happy with.

I look forward to buying more soon.

Many thanks,
Andy

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

THEY ARE AMAZING

THEY ARE AMAZING. i hadnt quite reached the amount needed to recieve a free gift but when i asked and told them how much i loved this character they sent me one anyway

September 21, 2024
Rated 5 out of 5 stars

Official figures for amazing prices…

Official figures for amazing affordable prices, shipping is £8 but if you're buying multiple it's extremely worth it! If you have any questions they answer almost immediately and are extremely lovely and easy to communicate with. Would definitely reccomend this store, probably the best one I've seen for people in the UK, will definitely buy again! ♡

July 5, 2024
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Rated 5 out of 5 stars

Amazing prices

Amazing prices. Fast delivery. I know people have complained about price they charge for postage but for me it was completely outweighed by the prices of the merch. I could see by the label i was overcharged postage of just over £1 but if you consider price of packaging and again the savings on the merchandise then it's really nothing to complain about.

100% will use again if the wife lets me treat myself.

July 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great (if you get free postage)

I bought from here a few weeks ago, no issues at all with my order and quick response on live chat. I did use a free postage code which saved 8 quid.
Hopefully they can have a look at postage costs as if I can't use the code again then I probably won't be buying from them again.

June 4, 2024
Unprompted review
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Rated 5 out of 5 stars

Such a good range!

I am really happy with my order and I'm really impressed by the diverse range of figures :) thanks so much.

May 24, 2024

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