Tower Loan is there when you need them in a hurry or for many situations like vacations, birth of a child, buying a big purchase or paying off other debts. The staff is professional but friendly and g... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
She was very helpful and friendly. Always love doing business with this team in Bossier City
Company replied
We're treated with respect and honesty friendly worker very professional young lady that took the time explaining all my option toward the loan. Sorry I forgot her name. But thank u tower loan.
Company replied
Loan application was simple and easy, personnel were great and friendly. The only complaint i have is the interest rate. It was ALOT higher then the last time I took out a loan.
Company replied
Company details
- #22 of 86 best companies in Loan Agency
- #4 of 14 best companies in Car Finance and Loan Company
- #17 of 106 best companies in Financial Institution
- #4 of 31 best companies in Mortgage Lender
- #48 of 253 best companies in Non-Bank Financial Service
About Tower Loan - Bossier City
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
1300 Airline Drive, Ste B, 71112, Bossier City, LA, United States
- 318-741-7231
4.7
Excellent
38 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
She was very helpful and friendly
She was very helpful and friendly. Always love doing business with this team in Bossier City
April 11, 2026
Reply from Tower Loan - Bossier City
Thank you for your kind words about our helpful and friendly team in Bossier City, Willie.
Yall always make it happen for me when…
Yall always make it happen for me when u need it
March 13, 2026
Reply from Tower Loan - Bossier City
Thank you for your wonderful feedback. We appreciate your trust in Tower Loan when you need assistance.
Ariel was very polite and helpful
Ariel was very polite and helpful. She made the process easy.
March 10, 2026
Reply from Tower Loan - Bossier City
We are overjoyed to hear Ariel was polite and helpful. Thank you for recognizing her excellent service.
Excellent Loan Company
Tower Loan is there when you need them in a hurry or for many situations like vacations, birth of a child, buying a big purchase or paying off other debts. The staff is professional but friendly and gives great customer service. I highly recommend them for your loan needs.
March 5, 2026
Reply from Tower Loan - Bossier City
We are absolutely thrilled to hear your recommendation. Your trust in Tower Loan means everything to us.
Reply from Tower Loan - Bossier City
We are elated to hear about your positive experience with our service at Tower Loan.
Great Customer service
Automation was great. Uploaded and completed process online. Fast and seamless.
January 29, 2026
Reply from Tower Loan - Bossier City
Your positive experience means everything to us. Thank you for highlighting our seamless online process and customer service.
Very polite and fast and easy to work…
Very polite and fast and easy to work with. Great teamwork.
January 10, 2026
Reply from Tower Loan - Bossier City
We appreciate your kind words! It's great to know our team was fast, polite, and easy to work with. We value your positive feedback!
The employees are very caring and understanding of you needs.
Very Curtis and friendly people the environment and everyone treated you like you was somebody not just somebody that just walked in the door that they needed to find out information from I enjoyed the experience that I have with them and have for the past few years
December 10, 2025
Reply from Tower Loan - Bossier City
Your positive experience means everything to us. Thank you for recognizing our caring team and welcoming environment at Tower Loan.
Reply from Tower Loan - Bossier City
We are absolutely thrilled to hear about your excellent experience with our customer service team at Tower Loan.
Thanks for great service on time helpful and fast service The manager and assistant manager and staff did a great job thank once again
Great job fast service Thank to the manager and assistant manager and staff for a great job I will tell others about them
November 7, 2025
Reply from Tower Loan - Bossier City
Thanks for recognizing our team's great service. We appreciate your kind words about our manager, assistant manager, and staff.
Reply from Tower Loan - Bossier City
We are happy to hear you received the loan you needed. Thank you for choosing Tower Loan.
I loved that the people were so nice
I loved that the people were so nice, helpful and supportive. They took the time to help me with my loan.
November 11, 2025
Reply from Tower Loan - Bossier City
We are glad to hear our team was nice, helpful and supportive with your loan experience.
My Experience.
Even though they were very busy I did not have to wait very long to be taken care of. The staff is always very courteous and knowledgeable.
November 4, 2025
Reply from Tower Loan - Bossier City
Thank you for your wonderful feedback, Wanda! We appreciate your patience and are pleased our courteous, knowledgeable staff provided excellent service.
Very satisfied with the professional…
Very satisfied with the professional guidance and easy process
October 28, 2025
Reply from Tower Loan - Bossier City
We are pleased to hear you were satisfied with our professional guidance and easy process.
The young lady that did my loan!
September 20, 2025
Reply from Tower Loan - Bossier City
Thank you immensely for your positive feedback about our team member who assisted with your loan!
These peeps always make me feel at home…
These peeps always make me feel at home and have excellent customer service. They are thorough in explaining the process. Thank you Tower Loan.
October 3, 2025
Reply from Tower Loan - Bossier City
Thanks for highlighting our excellent customer service and thorough explanations. We appreciate you feeling at home with Tower Loan.
Reply from Tower Loan - Bossier City
We are thrilled to hear you found our team nice with fast and friendly service. Thank you, Robert!
Thanks to Tower Loan
We're treated with respect and honesty friendly worker very professional young lady that took the time explaining all my option toward the loan. Sorry I forgot her name. But thank u tower loan.
July 24, 2025
Reply from Tower Loan - Bossier City
Thank you for the 5-star rating and the positive feedback. We're glad to hear that you had a great experience with our team at Tower Loan. We strive to provide excellent service and clear explanations to our customers. Your appreciation means a lot to us.
Tower Loan
Loan application was simple and easy, personnel were great and friendly. The only complaint i have is the interest rate. It was ALOT higher then the last time I took out a loan.
July 3, 2025
Reply from Tower Loan - Bossier City
Thank you for your feedback. We're glad to hear that you found our loan application process simple and our team friendly. We understand your concern about the interest rate and appreciate your understanding that rates can fluctuate. Your feedback is valuable to us.
I always love visiting your Bossier…
I always love visiting your Bossier City location for my personal services. Friendly staff and efficient services.
Thanks!
June 25, 2025
Reply from Tower Loan - Bossier City
We're glad to hear that you enjoy visiting our Bossier City location and find our staff friendly and efficient. Your positive feedback is greatly appreciated. Thank you for choosing us for your personal services!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.