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4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

SCAMMERS ALERT

SCAMMERS ALERT! I purchased a product from this website and received some fake version of it. The product was falsely advertised.
I tried to send it back by contacting the customer service. They promised twice to send me a return label and they didn't send it. They said - return label attached, and there was nothing attached, twice. The replies stop after that.
STAY AWAY, they are scammers.

April 8, 2026
Unprompted review
Topdoek.nl logo

Reply from Topdoek.nl

Thank you for your feedback 😔 We’re very sorry to hear about your experience and that this situation has caused frustration.

This is absolutely not the experience we aim to provide. We would really like to look into this for you and resolve it properly — please contact us at review@topdoek.nl with your details so we can assist you further 🙏 ^Nienke

Rated 5 out of 5 stars

Stunning

Stunning. Good quality. Excellent value for money. It really adds vibrant art to our kitchen. I love it!

January 28, 2026
Unprompted review
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Rated 1 out of 5 stars

Send wrong order twice!

Send wrong order. Nearly imposssible to reach someone... Received credit to order again. Try number 2. TRY NUMBER 2: The same mistake. One picture one two canvasses, two times the left side. And once again, I have now four the same picture on canvas! Refund, that's all I need. And also, they make a mistake, you pay again the costs for transportation!!! To bad I can not give a zero! Another update: customerservice ignores me completely!

January 12, 2026
Unprompted review
Topdoek.nl logo

Reply from Topdoek.nl

We’re very sorry to hear about the wrong order and the difficulty reaching us. This is certainly not the experience we want for our customers. Please email us at review@topdoek.nl so we can resolve this promptly and make it right. ^Nienke

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Rated 1 out of 5 stars

very bad service

very bad service. i tried to contact them and no reaction at all.
very frustrating. i haved mailed multiple times and been chatting with the robot chatbox which doesn't give answer.
i have paid extra for the order to be on time and yet a week has been gone and heard nothing from them. Very very very bad service. do not order here.
They must be ashamed. asking extra money for the parcel to be delivered on time and yet no service done. and if you mail them or call no one is gonna answer any of the call or mail.

February 7, 2023
Unprompted review
Topdoek.nl logo

Reply from Topdoek.nl

I'm very sorry to hear that your order has not been delivered on time. The chat with the robot will eventually go as an e-mail to one of the agents and will be responded as an e-mail. We try to answer within 24 to 48 hours.
My excuses for the delay.
^Alie

Rated 5 out of 5 stars

Super service

December 12, 2022
Unprompted review
Topdoek.nl logo

Reply from Topdoek.nl

Goedemorgen Monique,

Heel hartelijk dank voor jouw positieve feedback. Fijn om te lezen dat je zo tevreden bent over de door ons geboden service.

Ik wens je, namens ons hele team, heel veel plezier met jouw bestelling. Voor nu een fijne dag toegewenst. || Elsbeth

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Rated 5 out of 5 stars

Amazing, fast and cheap.

Fast delivery, nice canvas, great packaging and very cheap.

September 13, 2022
Unprompted review
Topdoek.nl logo

Reply from Topdoek.nl

How nice to hear that you are satisfied with the service! I hope you enjoy the photo product. ^Anouk

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