The Vapour Room - Thor Juice Reviews 305

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 4 out of 5 stars

I've been buying their Bat Juice flavour for a number of years now, and never had an issue. I decided to try something new recently and purchased a couple of bottles of Indisposable liquid. My coils n... See more

Rated 5 out of 5 stars

I love Thor Juice e-juice. Thorbacco is amazing. I am local to one of their stores and Ben at Langley is brilliant, excellent customer service and the range of UK made juices is large, great prices an... See more

Rated 5 out of 5 stars

Was sick of buying vape juice that burnt my coils out after two days, and spent so much money testing other flavours from various companies that just tasted like utter cack! Did some research and foun... See more

Company replied

Rated 5 out of 5 stars

I have been using these guys for years and the service is wonderful! Have never been let down or disappointed. Loads of product choice. Great prices and offers. Really quick order processing online... See more

Company replied

Company details

  1. Electronic Cigarette Store

Written by the company

The Vapour Room The home of the multi award winning Thor Juice e-liquid, from best fruit e-liquid to best established vape shop. Specialists in electronic cigarettes. We provide only the best service with knowledgeable staff offering professional & helpful advice to ensure YOU are satisfied. Using only UK pharmaceutical grade ingredients manufactured under strict, sterile decontamination cleanroom facility. Each batch is regulated, tested and fully batch traceable. Our team of mixologists adds the magic by creating and developing the wonderful flavours that bring Thor Juice to life!


Contact info

4.8

Excellent

TrustScore 5 out of 5

305 reviews

5-star
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1-star

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Rated 4 out of 5 stars

My two favourite juices are Pegasus and…

My two favourite juices are Pegasus and Fuzzy Duck,
which I always order. My latest delivery of Fuzzy Duck
had 2 shortfall bottles split open so the package was
saturated and dripping.
I don't think for a moment that it was a Thor Juice fault
but poor handling by the Post Office, hence the 4 star
quote.

August 28, 2024
Rated 5 out of 5 stars

I LOVE Thor Juice e-juice

I love Thor Juice e-juice. Thorbacco is amazing. I am local to one of their stores and Ben at Langley is brilliant, excellent customer service and the range of UK made juices is large, great prices and made with natural ingredients. I have used their online Thor Juice website to order y e-Juice aswell and they are dispatched quickly and efficiently with next day delivery. Great customer service and get products and a reasonable price. Highly recommended.

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery, good product.

June 25, 2024
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Reply from The Vapour Room - Thor Juice

Thank you for the review! We're glad you received your items quickly and that you enjoy our products. Have a great day!

Rated 5 out of 5 stars

Exceptional Experience

"Thor Vape Juices has truly impressed me with their exceptional products and customer service. My favorite flavor, Banana Ice, is a delightful blend that never fails to satisfy. Not only do they offer an insane variety of flavors, but their customer service is top-notch. The staff is incredibly knowledgeable and always up to date with current guidelines, ensuring that I am equipped with the best advice for my vaping needs. Thanks to their guidance, I discovered that I didn't need to be on such a high dose of nicotine, which has made a significant difference in my vaping experience. I absolutely love the vibe at Thor Vape Juices and highly recommend them to all vaping enthusiasts!"

May 30, 2024
Unprompted review
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Reply from The Vapour Room - Thor Juice

Thank you for the review, Madeline! We're grateful to you for taking the time to leave such great feedback, and we're happy you enjoy our products. Have a lovely day!

Rated 1 out of 5 stars

Absolutely shocking experience

Absolutely shocking experience, don’t use this company. They are one of the worst vape company’s out there. They Use cheap tacky vapes. They don’t care about your health. I bought several products before and they all taste awful, the company owner promised to refund me for over a Month, they failed. I finally got refunded from my bank after a long process. Be warned this is not thr company you want to deal with.

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

What's not to like!

As always, prompt and correct service, What's not to like!

April 27, 2024
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Reply from The Vapour Room - Thor Juice

Thank you for your review, Kei! We're glad you're happy with the service you received. Have a lovely day!

Rated 1 out of 5 stars

Severe Health Issues and Poor…

Severe Health Issues and Poor Experience with Thor Juice Ltd.

I strongly advise everyone to steer clear of products from Thor Juice Ltd., particularly their vaping products. After purchasing one of their vapes, I suffered severe health complications that persisted for several months. The experience was not only distressing but also detrimental to my overall health.

From the outset, the product seemed subpar, emitting an unusual odor that was unlike any typical vape juice. Within a short period of using this vape, I began experiencing respiratory issues, prolonged nausea, and other alarming symptoms that led to multiple visits to the doctor.

Attempts to address the issue with Thor Juice Ltd. were met with apathy and ineffectiveness. Their customer service was unhelpful and dismissive, showing little concern for the serious health effects I reported. There was no effort made to investigate the issue or offer any form of compensation or resolution.

This experience has been not only physically taxing but also emotionally frustrating. For your health and well-being, I urge you to avoid purchasing anything from Thor Juice Ltd. There are many other reputable brands out there that prioritize customer safety and satisfaction. Do not risk your health on a company that fails to uphold basic standards of product safety and customer care.

March 7, 2024
Unprompted review
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Reply from The Vapour Room - Thor Juice

*Edit*
Hi, since this is a copy and paste review and we have tried multiple times to get your contact details to be able to remedy this, along with no members of staff recalling a conversation as mentioned by you, we have suspicion that this is a fake review in retaliation to the bad feedback we left on Drain Busters Ltd. They charged an obscene amount to fix the toilet at our HQ address (which is still broken) and conducted themselves in a very unprofessional manner, and have flagged the reviews we left. If this is a genuine review, we urge the writer to contact us directly, otherwise the review will be deemed fake and removed.

Hi Chris, thank you for bringing this to our attention. We apologise for the negative experience you have had with our products, this is not something we've had before! We would like to speak to you about this further, please could you send us an email to support@thorjuice.co.uk detailing which products you used that seemed to cause a reaction and who you spoke to about the issue (if you don't have a name, please let us know what number you called). We want to come to a resolution with you so please do get in contact! Thank you, we look forward to hearing from you.

Rated 5 out of 5 stars

Gave them a challenge and Dan rose to the occasion …

This shop is brilliant we would highly recommend they are very knowledgeable on the stuff and we explained what we wanted. Dan rose to the challenge and delivered exactly what we wanted we are very happy with what he sold us. You will have our custom for life and we will highly recommend this company shop and staff to everyone

March 30, 2024
Unprompted review
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Reply from The Vapour Room - Thor Juice

Thank you for the review, Rebecca! We're glad you had such a good experience shopping with Dan, we'll be sure to pass the feedback over to him. Have a lovely day!

Rated 5 out of 5 stars
The Vapour Room - Thor Juice logo

Reply from The Vapour Room - Thor Juice

Thank you for the review, Amy! We're glad to hear you received your order quickly and found our website easy to use. Have a great day!

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