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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting that items like spare wheels and kits exceed expectations and offer excellent value. Many people highlight the exceptional delivery service, with orders frequently arriving much faster than anticipated, sometimes even next day, and often well-packaged. The ordering process is described as easy and efficient, and the customer service team is commended for being polite, helpful, and knowledgeable, providing excellent support both before and after purchase. However, some customers experienced issues with delivery, particularly concerning the courier service, with reports of missed deliveries or incorrect handling of parcels. A few individuals also noted that the provided toolkits, such as wheel spanners, did not always fit their specific vehicle's nuts, and in rare cases, there were mix-ups with orders.

What people talk about most

Product

Reviewers highlight positive aspects of the product. Customers are pleased with the quality, often noting... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Order

Users describe positive interactions with order. Customers found the online ordering process very easy and... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and fast... See more

Quality

Reviewers mention positive feedback about quality. Many customers are pleased with the high quality of the... See more

Based on these reviews

Rated 5 out of 5 stars

Full size steel rim for Skoda Scala, great quality and price and a perfect fit. I bought this to replace one of those slime kits, this is a far better job and more reliable Delivered on time and in p... See more

Company replied

Rated 5 out of 5 stars

I had a fault on a wheel they supplied and rang thier shop to report this. I received a most polite and efficient response, in fact they collected and delivered a new one within 3 days, I was very imp... See more

Company replied

Rated 5 out of 5 stars

Wanted a space saver spare form my VW Arteon before heading from Glasgow to Devon. Spoke to one of the team to clarify a couple of technical questions, and then placed my order online. Arrived withi... See more

Rated 5 out of 5 stars

We ordered a spacesaver/car jack pack which was delivered promptly. Unfortunately, we couldn't fit wheel in boot of our Mazda MX5 - not the company's fault, we assumed it was a collapsible tyre. I tel... See more

Company replied

Rated 1 out of 5 stars

DHL - SHOULD HAVE DELIVERED TODAY. SAID THEY COULD NOT ACCESS THE PROPERTY. I WAS IN. THEY ARE NOT SEEN ON THE VIDEO DOOR BELL. BUT I HAVE A CARD SAYING DELIVERED TO NEXT DOOR. THEY DID DEL... See more

Rated 1 out of 5 stars

I rarely leave negative reviews, but this experience deserves to be highlighted. Before calling, I tried to use the company’s website which was clunky, slow, and generally unhelpful – so I... See more

Rated 1 out of 5 stars

I ordered a space saver wheel, was told delivery was 4-5 days. I emailed twice and phoned 3 times no response from them at all. I left messages, but again no one got back to me.After 10 days I heard... See more

Rated 1 out of 5 stars

Unfortunately the company have opted to use DHL as their carrier. I paid for express delivery and DHL failed to turn up during estimated time slot and then lied to say they couldn’t access the prope... See more

Company replied

Rated 5 out of 5 stars

Having suffered a puncture on my Fabia and not wishing to use the spare wheel/space saver substitute of foam and compressor, I ordered a spare wheel from the Wheel Shop on Tuesday evening and received... See more

Rated 5 out of 5 stars

Called them to enquire about a new rim and tyre, took all details and in minutes they said they would despatch, phoned back and ordered another tyre no issues at all excellent service. Despatched by D... See more

Rated 5 out of 5 stars

Kia spare tyre. Great price, as new, toolkit is really good quality. Well packaged and quick delivery. Note the toolkit is generic so does not fit flush in the wheel space, so the Kia cover is a t... See more

Company replied

Rated 5 out of 5 stars

I really can’t fault The Wheelshop. I was recommended them by the dealership I bought my car from and they came up trumps. First the cost, very reasonable. Second, the speed at which it was delivere... See more

Rated 5 out of 5 stars

Purchased a space saver wheel with jack from the Wheelshop for my Seat and was very pleased with the wheel and jack, which was promptly deliverd. Recently replaced the car and wanted a space saver for... See more

Rated 5 out of 5 stars

Brilliant service had a mix up with the size but the lady i spoke to was very helpful she just cancelled the order,reimbursed me,went back online and reordered.spare wheel and kit looks really good an... See more

Rated 5 out of 5 stars

Can’t praise them enough. Called to check if I could collect, they prepared my order for me and I collected this morning. The lady on reception was very helpful and friendly, even offering to load... See more

Rated 5 out of 5 stars

I was looking for a spare wheel for my Octavia as only had electric pump and expanding foam supplied. Dropped them a message and got swift response. Ordered and had the product delivered next day even... See more

Rated 5 out of 5 stars

Got my skinny wheel for my mercedes glc,,a 20 inch skinny wheel,plus scissor jack,wheel wrench/long bar,2 sockets,wheel nuts,bags for everything to go in,,pleasently surprised,,Qualit at its best..I w... See more

Rated 5 out of 5 stars

Ordered a couple of space saver wheels and retaining bolts for Yaris cars. The web site is excellent, but I really needed 100% confirmation of the correct ones. So contacted them and very quickly got... See more

Rated 5 out of 5 stars

Spoke to a lovely female on the phone regarding a space saver for a recently purchased BMW 2 series gran coupe and she was very helpful. Ordered the wheel, delivered within 2 days. Great service, woul... See more

Company replied

Rated 5 out of 5 stars

Bought a space saver wheel and tyre plus jack and tools. I called at their warehouse and was treated with respect and professionalism. The quality of the goods is excellent and I would recommend them... See more

Rated 4 out of 5 stars

Sometimes you can tell how good a company is when something goes wrong. In my case I ordered 4 new wheels and due to warehouse mix up I received 2 different sets. Their staff were very helpful and ap... See more

Rated 4 out of 5 stars

Bought and paid for express delivery. Telephoned and confirmed it with them …albeit they take ages to answer the phone. Nothing turns up - call again and they say they dont do express delivery on sma... See more

Rated 5 out of 5 stars

My experience with these chaps and chapesses has been exemplary. The whole process was easy and successful. Having received the product, the quality looks absolutely fine and surpassed the standard of... See more

Company replied

Rated 5 out of 5 stars

Wow. Next day delivery via DHL despite stating a 3 to 5 day wait. My new space saver and jack kit are of excellent quality and well packaged. I can thoroughly recommend thewheelshop.

Rated 5 out of 5 stars

Ordered two space savers for our cars and they were delivered within 48 hours. I then realised that I'd made a mistake by ordering two without the kit (wheel jack and wheel brace). I called to explain... See more

Rated 5 out of 5 stars

Excellent service, very easy to order, very good communication by email about the tyre I wanted. Space saver tyre arrived today within two days of being ordered. Tyre looks brand new. Thank you

Rated 5 out of 5 stars

Ordered spare wheel with kit for my Suzuki Ignis, arrived in 2 days- free delivery. Excellent service from the Wheelshop. Would definitely recommend and would not hesitate to buy from them again.

Rated 5 out of 5 stars

Very fast delivery. Ordered a space saver wheel and tool kit for my Skoda Karoq. Ordered it late monday night and it arrived Wednesday morning 10am. And that was with the free delivery open that sh... See more

Rated 5 out of 5 stars

Ordered a space saver wheel for a ford focus. Described as 'second hand but not used' it arrived in excellent condition (looked brand new). Was also packaged really well

Rated 5 out of 5 stars

the other reviewers are 100% correct in their reviews, awesome experience with this company, spot on delivery, the best value of my space saver tyre, cannot believe the great price of tyre, I was show... See more

Rated 5 out of 5 stars

Excellent customer service , we were being totally messed about by the courier company which delayed delivery and caused real annoyance . Once the wheel shop were contacted they resolved the problem q... See more

Rated 5 out of 5 stars

Ordered a spare for a 2020 Volvo XC40. All good quality parts, Jack, wrench etc. Dropped straight into boot space. Fast DHL delivery. Recommend.

Company replied

Rated 5 out of 5 stars

Very quick service. Excellent product but (no fault of Wheelshop) the product did not do what I expected. Return of item was straight forward and I was reimbursed the day that they received it.

Rated 5 out of 5 stars

Bowled over by how good this company is. Ordered spare wheel for Nissan Juke. Description was absolutely correct. From a used car but wheel was new. And it was. Totally unused. Arrived in three days a... See more

Rated 5 out of 5 stars

Just received my spare wheel kit for Audi A6. Fits perfectly. Really impressed with their first class service. The whole kit is actually better than I expected. Cannot fault them. 😊 I'm happy.

Company replied

Rated 5 out of 5 stars

First class. I ordered a wheel and it turned up very quickly in perfect condition. Wouldn’t hesitate in using this company again.

Rated 5 out of 5 stars

We ordered a space saver tyre it came 2 days later and for the price we got everything we needed to change the tyre, fantastic price and excellent service the guy who delivered it was very polite and... See more

Rated 5 out of 5 stars

Top Class product from a Top Class seller, highly recommended. Very easy to install in the car boot and also looks tidy. Complete with jack, wheel brace etc.

Rated 5 out of 5 stars

Seems like a good product. Quick service and prompt response to my query. Turns out it was a user error on my part. Happy overall

Company replied

Rated 5 out of 5 stars

First the downside. I wanted a space saver for our Nissan Leaf Tekna and I wasn't sure what "Stud pattern 5 x 114.3" meant when reading the spec information so I emailed the company asking for clar... See more

Rated 5 out of 5 stars

Ordered and delivered space saver within 3 days. Like new. Good make. Cant fault them!

Rated 5 out of 5 stars

Made an online purchase which was very easy, receive the products well on time, and I was very happy.

Company replied

Rated 5 out of 5 stars

I genuinely thought this sort of service was lost years ago. Awesome product,price,posting etc etc When needed to return due to my decision they sorted with no issues. If I could give them 10star... See more

Rated 5 out of 5 stars

Excellent service quality items at an excellent price with fast delivery I would highly recommend this company

Rated 5 out of 5 stars

excellent delivery service,exactly as ordered & stated space saver works perfectly,10/10 allround

Company replied

Rated 5 out of 5 stars

Excellent company, I ordered an 18” space saver wheel for my car, Very easy to order online but called the wheelshop to confirm a few details and the person I spoke to was very friendly and knowledgea... See more

Company replied

Rated 5 out of 5 stars

Ordered an 18" space saver wheel and kit on Saturday ( standard delivery) received it this morning Monday and now in the car. Great value for money essential item, great fast service and delivery. Tha... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a new car and most cars do not come with a spare wheel anymore,I went online and found the wheelshop, I found them reasonably priced, I spoke to them over the phone and found the... See more


Company details

  1. Car Accessories Store
  2. Auto Parts Store
  3. Tire Shop
  4. Wheel Store

Information provided by various external sources

The wheel shop are the leading suppliers of cheap spare wheels, space saver wheels and steel wheels in the UK. Free delivery, Free fitting.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

190 reviews

5-star
4-star
3-star
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1-star

Replied to 33% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Spacesaver.…

Ordered a spacesaver spare for my Hyundai online, last Thursday, it arrived today as they said it would. Great service and a good price. Thanks.

March 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Brilliant service

Looking for a spare. Wheel for my mg zs, rang the wheel shop, a young lady answered the phone, explained that I was looking for a full size spare wheel, she explained that a full size won't fit in the well of the boot, she recommend a space saver, I ordered the tool kit has well, my neighbour also wanted a spare wheel with tool kit, because I ordered 2 wheels she gave me a discount, I would like too thank the lady for her expert help, I can't praise this company highly enough, ordered the wheel on Monday afternoon, had it delivered on Wednesday morning, it was free delivery too south Wales, thank you the wheel shop, I would definitely deal with this company again 👍

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

So from first point of contact…

So from first point of contact amazing..... I had to get a space saver wheel and tool kit before my taxi mot. Just after 9am I rang them I picked up the wheel within the hour.
Price excellent customer service excellent.

Saved the day thank you.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent fast service.

Excellent fast service.
I ordered a space saver wheel in the evening and managed to order the wrong stud pattern by mistake, so sent an email hoping to alter the order before it was processed. By 9am the following morning, they had altered the order and shipped the correct item. Super efficient and nice quality parts when they arrived by DHL Courier. Very impressed. Well done.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

I don't know how they do it for the price!

When I first looked at their website and prices, I was convinced that their full size spare wheels were used but they're not. They are brand new with a brand new 16" tyre. Yes the tyres are budget tyres but to stick it in the boot for an emergency blow out, they are fine.
Delivered by a tracked DX delivery van in 48 hours, at a total cost under £110, it feels like I have mugged them! You can't go wrong with this company.

February 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Kamilla wins the day

Kamilla made my trip from Derbyshire to Rochdale well worth while with a smiling, efficient and positive approach to customer service. I wanted to purchase in person to ensure the spare wheel would fit the boot of my new car. I cannot recommend Wheelshop highly enough. Great price, great product. Great experience. If you are worried about dealing with punctures because your car doesn't have a spare wheel....visit Wheelshop! No tricks, I am just a very satisfied customer.

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect thank you

Discovered a puncture the evening Sunday 26th Jan. Had it repaired the following day and with two Heathrow Airport runs in the coming weeks decided (after speaking to a very helpful lady in customer services) to order a spare wheel and tools the same evening at 19.58 for a 2017 Mini Clubman.

The wheel and tools arrived within the DHL one hour time slot specified 12.33 today (Wednesday 29th).

Extremely easy to order/pay online and the wheel/tools look to be perfect.

By the way, out of interest tried a local company, who quoted almost twice the price and couldn’t guarantee delivery within a week.

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

Peace of mind …

Ordered a spare wheel for my Suzuki Swift the gentleman was so helpful , arrived within a couple of days great price , complete kit , has given me peace of mind

January 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Super Speedy Delivery

Ordered a space saver wheel for my Nissan Qashqai on the 1st January delivered 3rd January. Fantastic service. Very reasonable price. The toolkit that I ordered with the wheel was top class. Couldn't be happier. Mad that manufacturers don't supply spare wheels these days.

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great value and great service

I was disturbed to discover that my daughter's secondhand car purchase didn't have a spare wheel or jack. I did some internet research and the best deal by far was offered by The Wheel Shop. I bought a standard wheel and tyre, together with a scissor jack and wheel brace. It all arrived in two working days, as promised, and I was really impressed with the quality. Great service and great comms throughout. Thoroughly recommended - instant piece of mind at a very reasonable price.

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Customer service is incredible.

I ordered a space saver wheel for my Lexus UX250 it arrived in two days! I then ordered the wheel fixture clamp it arrived the next day, it was to small I called the company and informed them about the problem and two days later a replacement arrived and was fitted perfectly, I have had my own business for 43 years and our customer service is exactly like the wheel shop STUNNING!
Thank you very much and continue success in your business.
G.Ransome.

November 18, 2024
Unprompted review
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Rated 5 out of 5 stars

Absolutely Brilliant

Absolutely Brilliant, First Class, in fact 12/10.
David took my order, very pleasant, he knew all the answers. (no, I'm not a relative or WheelShop Man)
Promised me 2-3 days, Spacesaver Wheel Kit arrived
next day, I was informed upon despatch, DHL said they were expecting/receiving/despatching/and ETA.
David said it was whole kit was Used, it was not, it was brand new.
John.
Clacton on Sea.

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

Placed an order at 10pm Wednesday

Placed an order at 10pm Wednesday; order dispatched by 7.30am Thursday. Delivered 10am Friday.
Great service.
And I thought a spare wheel would cost me a lot. Very reasonable. I wish the car makers would provide these instead of providing a useless can off gunk and leaving us high and dry by the roadside

November 13, 2024
Unprompted review
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Rated 5 out of 5 stars

Good service

Exceptional service by The Wheel Shop, emailed asking for dimensions to ensure it fitted in the wheel well if my Kia Xceed, answered my email within an hour.
It was ordered, dispatched and delivered in less than 5 days - well done

October 15, 2024
Unprompted review
Rated 2 out of 5 stars

Dangerous Jack

The delivery was very quick, so full marks for that. I bought a space saver wheel for a BMW. It comes with a jack and wheel brace. The wheel brace does not have the correct size socket but more importantly the jack is not suitable for a BMW. BMWs require a jack with a lifting adaptor to fit into the jacking point. without this the car is likely to roll off the jack. Wheel Shop replied quickly to my first email and told me that the jack is a universal fit and can be used. This is NOT correct, the jack will NOT fit. Using this jack without the correct adaptor is dangerous and would risk injury and damage. Beware! They have not responded when I stated that the jack definitely does not fit.

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

Second to none service

This is the first time I have given anyone 5 Stars.
Ordered my spare wheel,jack & tools Friday afternoon and it was delivered Monday morning, excellent servic e, and exceptional customer care from Michael & kamila.
Many Thanks

October 21, 2024
Unprompted review

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