The Vapetrix Reviews 17

Excellent customer service I can’t recommend these guys enough

Customer service is absolutely on point, and the products are great! The owners are amazing, definitely recommended.

Great products and customer service. I will be purchasing from them again!

Today I had the great pleasure of dealing with Tom from customer support and what an amazing experience knowledgeable caring and best of all very fast and efficient with replies. Tom resolved my problem straight away and left me with a very big smile on my face I a returning customer and will continue to use this amazing company well done vapetrix

Ordered a bundle of vape accessories at a great discount; requested an exchange due to negligence on my end and they provided me with a replacement free of charge. Stellar service, thank you.

Stem was accidentally shattered after two days, I contacted them and they sent a new one out immediately. Will be coming back soon!

The product (glass dosing capsules) are awesome. They work great with the Crafty+. The shipping was fast and the customer service is excellent. I will buy again from this company.

Some of the greatest customer service I have ever had. There was a slight problem with my order, I was contacted with full transparency about the problem. A work around was offered and I received more then expected! 12/10 - will recommend to anybody who will listen

Customer service is top notch

Johnny was very quick, easy and responsive to questions and concerns. He followed up quickly so that he could try to help as soon as possible. One of the water adapters had a bubble and cracked upon first use... I reached out to him and was sent a new set the following day. I have enjoyed all the various stems and especially the curved screens

Excellent product and even better customer service. Sorted me out straight away when there was a small issue with my glass.

Nice products and excellent support post-sale

Vapetrix stands by their products. I had a leaking issue and was helped out on chat to get the product replaced without any hiccups.

Ordered a glass bubbler which was damaged,had a replacement delivered today with an extra glass mouthpiece too. can’t recommend highly enough. really good customer service and good products. thank you vapetrix

Despite some issues and a product that seemed faulty, the team went above and beyond to rectify this for me in a timely fashion. Customer service has been spot on.
How you treat customers when there's issues is very telling of a company and I'm very thankful that they worked with me to find a solution I was happy with.

Stems and accessories are great and I will be back for more in the future.
Thank you for your cooperation.

Just completed my first order with Vapetrix and it arrived very well packed within two days of ordering. Will certainly use this company again.

I have nothing to do with this company but I can’t speak how I highly recommend them I’ve been using them on eBay they have so many things for sale regarding vapes especially ARIZER make ow and buy the way did I tell you they give freebie’s away yes FREE STUFF .you don’t get that these days YES FREE