The Tight Stitch Co. Reviews 280

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

There was a slight mix up with my order but Victoria sorted it as soon as I contacted her and I received the correct order within a couple of days. Very happy with my purchase and the customer servic... See more

Rated 5 out of 5 stars

The Tight Stitch co is absolutely fantastic a real gem 💎... I feel a little conflicted on one hand want tell everyone about TTSC but then I don't because everything will sell out lol! Everything... See more

Rated 5 out of 5 stars

Delivery was delayed but this was stated clearly on the confirmation of sale email, item arrived day after sellers return to work date so very promptly posted, discount was included for any incontine... See more

Rated 5 out of 5 stars

This shop is On. The. Ball. (no pun intended lol). Outstanding service, delivery, communication; products always as described and always arrives in good quality, cute packaging. Really impressed with... See more

Company details

  1. Yarn Store
  2. Scrapbooking Store

Written by the company

The Tight Stitch Co. is an online store that brings fibre arts tools and yarns to the UK! We focus on bringing the international fibre arts communities closer together. At the Tight Stitch Co. you will be able to find Furls Crochet hooks, various hand-dyed yarns from the US and Europe, and cute notions (plus more to come)!


Contact info

4.9

Excellent

TrustScore 5 out of 5

280 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Wonderful Store!!

Excellent service! Think I ordered boxing day and the crochet hook arrived by the 28th.
Packaged beautifully. Clearly a company that cares about customers.
Will shop here again!

December 26, 2022
Advertisement
Rated 5 out of 5 stars

FAB store

FAB store! Shipped very quickly, packaged with care (and cuteness! 😊), great prices and quality.

December 12, 2022
Rated 5 out of 5 stars

Excellent customer service and speedy delivery.

Absolute love these crochet hooks I ordered for my daughter. they are stunning to look at and easy to use. With so many to choose from too,all different colours. Will be ordering more in the future.
Very speedy delivery and excellent customer service too.
Thank you so much tight stitch. Xx AAA+

November 17, 2022
Rated 5 out of 5 stars

Amazing shopping experience

Amazing shopping experience, fast and reliable and the owner emailed me back so fast when I had a question. The packaging is lovely and neat and a lovely extra was added. I love supporting small businesses that care about their customers. The furls hook is gorgeous and is definitely an investment

December 2, 2022
Advertisement
Rated 5 out of 5 stars

Excellent service

Communication and customer service exceeded my expectations. This was the first time I had used this company and will definitely be returning.

November 21, 2022
Rated 5 out of 5 stars

My first order …

Ordering was easy and despatch was super fast. The item was well packed with a lovely note from Victoria and a complimentary tea bag for a relaxing cuppa. I would definitely recommend and will order again in the future

November 21, 2022
Advertisement
Rated 5 out of 5 stars

Packaging

Fast delivery, It was for a gift and every detail was well care, the packaging surprise me

October 19, 2022
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look