The Rx Advocates Reviews 

8,016
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,780 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the professionalism of the team. Customers frequently mention that the support staff are extremely helpful, polite, and exceptionally patient throughout the entire enrollment process. Many people also appreciate finding truly affordable prices for essential medications that regular pharmacies priced far beyond their fixed budgets. Some reviewers were not happy with unexpected charges, noting that they were billed for membership fees or medications they ultimately never received. A few consumers also mentioned dealing with burdensome documentation requirements and facing unexpected obstacles when trying to qualify for these programs.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and courteous during all interactions. Reviewers frequently... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for being courteous,... See more

Price

Users describe positive interactions with price, expressing appreciation for successfully lowering their... See more

Service

Clients share positive opinions on service, finding the overall experience honest, friendly, and reliable.... See more

User experience

Reviewers highlight positive aspects of user experience, describing the overall process as exceptionally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have found RX Advocates to be honest, friendly, and most of all very reliable. Getting in touch with them is never a problem. When ever you contact then, they are quick to get a satisfactory answe... See more

Rated 5 out of 5 stars

the customer support staff is very helpful, they are courteous, no attitude, whatsoever. always there to answer my questions. and they give me updates on what is the next step.

Rated 5 out of 5 stars

I was very apprehensive because this is the first time that I have had to ask for help with my prescriptions but Jackson's calm voice and competent manner put me at ease from the get go! She was was a... See more

Rated 5 out of 5 stars

Original contact with one of your employees was helpful and courteous. My A1c was creeping higher and I needed some thing that could be helpful. Retail price at my pharmacy was more than I could affor... See more


Company details

Written by the company

The Rx Advocates is a nationwide advocacy service that helps individuals to apply for Patient Assistance Programs offered by pharmaceutical companies.


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(8,016)

1,681 reviews in the last 12 months

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Rated 5 out of 5 stars

Samantha was very nice and…

Samantha was very nice and professional. She was helpful and answered all my questions. She was patient with me as I am 81 years old and don't move as quickly as I would like and she repeated when I needed her to do so.
She deserves a raise!! (:>)

June 10, 2026
Rated 5 out of 5 stars

I don’t remember who I talked to on the…

I don’t remember who I talked to on the phone. They were very helpful and very understandable. I can understand them very good English and they were very understanding what I was telling them and I really appreciate that. I can’t remember the person’s name but give them Pat in the back from me, DAN KREIDER.

June 10, 2026
Rated 5 out of 5 stars

Your process was simple and inly took minutes to complete.

Your process was simple and only took minutes to complete. Samantha the representative that I dealt with was very kind and thorough in her explanation of benefits. She was very clear in understanding . It was a very pleasant conversation with her. I could feel her compassion for what she does.it was a breath of fresh air that she spoke english. She tried to keep me call and not worry that I couldn’t find things.
Thank you so much Savannah!
I was a bit anxious today.
M Shih

June 9, 2026
Rated 5 out of 5 stars

5 Star Service!

Excellent customer service via a phone call made signing up for the program very eay and efficient. Thank you, Jackson!

June 9, 2026

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