Thérapie Clinic Reviews 18,235

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 3,859 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, making interactions pleasant and comfortable. The service provided is frequently described as excellent, with many appreciating the detailed explanations, personalized care, and effective treatments that yield great results. Reviewers also highlight the smooth user experience, noting the welcoming environment, efficient check-ins, and timely appointments. However, some people were dissatisfied with customer service, mentioning issues like unhelpful staff, dismissive management, and difficulties in rebooking or getting clear answers. A few other people also felt that the service had become rushed and lacked the personal touch experienced in earlier visits, leading to disappointment.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

Reviewers mention positive feedback about service, with many customers consistently praising the... See more

User experience

Clients share positive opinions on user experience, with many describing it as seamless, fantastic, and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many expressing dissatisfaction... See more

Quality

People report positive experiences with quality, with many reviewers delighted by the results of treatments... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The waiting room was quiet and tidy which made the very short wait time feel even quicker. The staff were lovely. I normally feel embarrassed talking about the issue that led me to need treatment, but... See more

Company replied

Rated 5 out of 5 stars

I had some treatments done recently in the Therapie Clinic in Navan, and it was a very pleasant experience. It started off with the friendly receptionist who was full of smiles and dealt with me prom... See more

Company replied

Rated 5 out of 5 stars

Absolutely stunning gorgeous clever professionals. I was grateful for a clear path to achieve my goals. The nurses/staff were creative and gave me a 3 step plan. It made me feel reassured my goals are... See more

Company replied

Rated 5 out of 5 stars

I am going on my treatment for a while now, and I can say that from day one I started all the stuff is amazing and very friendly and helpful. Specially Melanie is so kind and very understanding f... See more


Company details

  1. Skin Care Clinic
  2. Beauty Salon
  3. Doctor
  4. Laser Hair Removal Service
  5. Medical Clinic

Written by the company

Thérapie Clinic is Europe's leading medical aesthetic clinic, with over 75 state-of-the-art locations across the UK, USA, and Ireland. With more than 20 years of experience and over 10 million treatments delivered, we offer affordable and advanced aesthetic solutions. Our services include laser hair removal, injectables, and advanced skin and body treatments. Thérapie Clinic emphasises exceptional service and the latest technology to ensure effective and safe treatments for all skin tones. Trust is one of our core values and our aim is to empower our clients, women and men, to become the best possible version of themselves. We want to not just meet your expectations, but to exceed them. At Thérapie Clinic, we believe that true beauty comes from within; a result of being healthy and confident; taking the time to nurture your body, your skin, yourself. We take an integrated approach to beauty, helping our clients discover the best version of themselves.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

18K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Was seen to very quickly

Was seen to very quickly, staff was nice and professional. I was in and out quickly. Was given after care advice. Nothing to fault

May 22, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Sabrina,

Thank you for your great review! We’re so pleased to hear that you had a smooth and efficient experience with our team. It’s wonderful to know you felt well looked after and informed with the aftercare advice provided. We really appreciate your kind feedback and look forward to seeing you again soon!

Kind regards,
Henseley
Therapie Clinic

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Rated 5 out of 5 stars

Excellent

Excellent service from booking to appointment, seamless, efficient and very well informed, consultation was very in depth and procedure was painless and left zero bruising (which I have never experienced before) excellent service all round

May 22, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Laura,

Thank you so much for your amazing feedback! We’re delighted to hear that your experience was seamless from booking right through to your appointment. It’s wonderful to know that you felt well informed throughout your consultation and that your procedure was both comfortable and bruise-free. Your kind words truly mean a lot to our team, and we look forward to welcoming you back again soon!


Kind regards,
Henseley
Therapie Clinic

Rated 5 out of 5 stars

My experience with Thérapie Clinic…

My experience with Thérapie Clinic (bluewater mall) was exceptional from consultation to treatment. The technicians were highly skilled, attentive and friendly. They ensured I was comfortable throughout. The results have exceeded my expectations. I would highly recommend for a professional and high-quality service.

May 21, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Prerna,

Thank you so much for your wonderful review! We’re thrilled to hear that you had an exceptional experience at our Bluewater clinic from consultation through to treatment. Our team takes great pride in providing professional, attentive, and high-quality care, so it’s fantastic to know your expectations were exceeded. We truly appreciate your recommendation and look forward to welcoming you back again soon!

Kind regards,
Henseley
Therapie Clinic

Rated 5 out of 5 stars

Exceptional Care and Outstanding Service Every Time

I’ve been coming to Thérapie Clinic for the past 26 months, and I can honestly say I haven’t had a single bad experience at any of the clinics I’ve visited. From the moment you walk in, the staff are always welcoming, professional, and genuinely caring. The level of service provided is consistently outstanding, and every treatment has been carried out with great attention to detail and care.

What really stands out is how friendly and knowledgeable the team are — they always make me feel comfortable, valued, and confident in the treatments I’m receiving. The clinics are always clean, modern, and well organised, which adds to the overall amazing experience.

I would highly recommend Thérapie Clinic to anyone considering treatments or looking for a clinic they can truly trust. After more than two years as a client, I can confidently say their standards have remained excellent throughout. A fantastic experience every single time!

May 23, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Katie,

Thank you so much for your incredibly kind and detailed review! We truly appreciate your loyalty over the past 26 months and are honoured to have been part of your journey. It means so much to hear that you’ve consistently had positive experiences across our clinics and that our teams have made you feel welcomed, comfortable, and cared for every step of the way.

Providing professional, high-quality treatments in a friendly and supportive environment is exactly what we strive for, so your feedback is incredibly rewarding for our entire team. Thank you again for your trust and recommendation — we look forward to continuing to provide you with fantastic experiences for many more years to come!

Kind regards,
Henseley
Therapie Clinic

Rated 5 out of 5 stars

Absolutely stunning gorgeous clever…

Absolutely stunning gorgeous clever professionals. I was grateful for a clear path to achieve my goals. The nurses/staff were creative and gave me a 3 step plan. It made me feel reassured my goals are achievable and without breaking the bank! Fantastic value for money. I’m so excited with my results. I have most my friends signing up for their BEST SUMMER SPECIALs 2026

May 22, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Tina,

Wow — thank you so much for such an amazing review! We’re absolutely delighted to hear how happy you are with your experience and results. Our team is passionate about creating personalised treatment plans that help clients achieve their goals in a realistic, supportive, and affordable way, so it’s wonderful to know you felt reassured and excited throughout your journey.

Your kind words about our nurses and staff truly mean the world to us, and we’re so grateful for your recommendations to friends and family. We can’t wait to continue being part of your journey and helping you achieve even more amazing results!

Kind regards,
Henseley
Therapie Clinic

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Rated 5 out of 5 stars

Thérapie clinic has been an excellent…

Thérapie clinic has been an excellent choice for me since I started going there, the staff are always so nice and make your time there very pleasant,Dr. Sana is my go too person in the clinic,and from my personal experience she has been an excellent choice

May 21, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Caroline,

Thank you so much for your kind review! We’re delighted to hear that you’ve had such a positive experience with us and that our team consistently makes your visits pleasant and welcoming. It’s especially lovely to know that Dr. Sana has been such a trusted part of your journey — we’ll be sure to share your wonderful feedback with her.

We truly appreciate your loyalty and look forward to seeing you again soon!

Kind regards,
Henseley
Therapie Clinic

Rated 5 out of 5 stars

I had a very positive experience at…

I had a very positive experience at this therapy clinic. The staff were professional, kind, and welcoming from the moment I arrived. The therapist really listened to my concerns and made me feel comfortable and understood throughout the sessions. The clinic itself was clean, calm, and relaxing, creating a safe environment for healing and personal growth. I truly appreciate the support and care I received here and would highly recommend this clinic to anyone looking for quality therapy services.

May 24, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Andrea,

Thank you so much for your thoughtful and kind review. We’re delighted to hear that you felt welcomed, supported, and comfortable throughout your experience with us. Providing a calm, safe, and understanding environment is incredibly important to our team, so it’s wonderful to know this came through in your sessions.

We truly appreciate your recommendation and are very grateful you chose our clinic for your care. We wish you all the very best on your continued journey.

Kind regards,
Henseley
Therapie Clinic

Rated 5 out of 5 stars

Great experience

Great experience

May 23, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Aine,

Thank you for your kind feedback! We’re so pleased to hear you had a great experience. We really appreciate you taking the time to share your review and look forward to seeing you again soon!

Kind regards,
Henseley
Therapie Clinic

Rated 5 out of 5 stars

Comfortable professional experience

Comfortable professional experience, second visit and will always be my go to moving forward. Easy central location. Second visit to Dr Farzam and would choose him everytime. Clean welcoming cosy clinic, would highly recommend.

May 21, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Tahlia,

Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve had such a comfortable and professional experience with us, and that you continue to choose our clinic for your treatments. It’s especially lovely to know that you feel so at ease with Dr Farzam — we’ll be sure to share your kind words with him.

We’re also glad you enjoy our clinic environment and convenient location. Your recommendation means a great deal to us, and we look forward to welcoming you back again soon!

Kind regards,
Henseley
Therapie Clinic

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Rated 5 out of 5 stars

Great staff,always so friendly and…

Great staff,always so friendly and ready to help if I have any questions or concerns about any of my treatments

May 13, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Patricia,

Thank you so much for your kind feedback! We’re delighted to hear that our team has been friendly, helpful, and supportive throughout your treatments. Providing clear information and making sure all questions and concerns are addressed is very important to us.

We really appreciate you taking the time to share your experience and look forward to seeing you again soon!!

Kind regards,
Henseley
Therapie Clinic

Rated 5 out of 5 stars

Botox with Paulina

Every time I have visited Therapy clinic my experience has been positive, all the staff are friendly and welcoming. I have Botox with Paulina, she is very professional, knowledgeable and excellent at what she does. I cannot recommend the clinic and Paulina enough.

May 22, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Miss Chloe,

Thank you so much for your lovely feedback! We’re delighted to hear that you’ve consistently had such positive experiences with us and that our team has made you feel welcomed and well cared for on every visit.

It’s especially wonderful to hear your kind words about Paulina — we’ll be sure to share your feedback with her. She will be so pleased to know how much you value her professionalism and expertise.

We truly appreciate your recommendation and look forward to seeing you again soon!

Kind regards,
Henseley
Therapie Clinic

Rated 5 out of 5 stars

Highly recommend Therapie Clinic - Belfast

Excellent treatment at therapie clinic - belfast, I see Dr Michael for anti-wrinkle & I’m always so happy with the results, wouldn’t go to anyone else, thank you

May 22, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi there,

Thank you so much for your lovely feedback! We’re delighted to hear that you’re so happy with your treatments at our Belfast clinic and with your results. It’s wonderful to know you feel confident and well cared for with Dr Michael — we’ll be sure to pass on your kind words to him.

We truly appreciate your loyalty and look forward to seeing you again soon!

Kind regards,
Henseley
Therapie Clinic

Rated 5 out of 5 stars

My experience at therapie clinic has always been great

My experience at therapie clinic has always been great. My therapist is professional and discreet every time. My results are really showing and I’m happy with the progress. I have recommended therapie to numerous friends

May 22, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Jennifer,

Thank you so much for your kind review! We’re delighted to hear that you’ve consistently had a great experience with us and that you feel well cared for during your treatments. It’s wonderful to know you’re happy with your results and progress so far.

We truly appreciate your trust and your recommendations to friends — that means a great deal to our team. We look forward to continuing to support you on your journey!

Kind regards,
Henseley
Therapie Clinic

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Rated 5 out of 5 stars

Amazing Dr whk was very thorough and…

Amazing Dr whk was very thorough and explained all re acne scarring and that it would improve slightly but not get rid of it. I can already see results but was told it can take up to 4 to 6 weeks to fully see the difference. I will be back. Thank you

May 23, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Ashleigh,

Thank you so much for your kind feedback! We’re delighted to hear that you had such a positive experience and that everything was explained clearly to you regarding your treatment and expected results. It’s great to know you’re already seeing some improvement, and you’re absolutely right that results will continue to develop over the coming weeks.

We really appreciate your trust in us and look forward to seeing you again soon!

Kind regards,
Henseley
Therapie Clinic

Rated 5 out of 5 stars

Great experience…

Great experience really well explained and quick process.

May 21, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Emily,

Thank you for your kind feedback! We’re so pleased to hear you had a great experience and that everything was clearly explained throughout your visit. It’s wonderful to know the process felt smooth and efficient for you.

We really appreciate you taking the time to share your review and look forward to seeing you again soon!


Kind regards,
Henseley
Therapie Clinic

Rated 5 out of 5 stars

I had a great experience

I had a great experience. I got my first microneedling done and am delighted with the results. Ava was so nice and very professional

May 23, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Joanne,

Thank you so much for your lovely feedback! We’re delighted to hear you had a great experience with your first microneedling treatment and are happy with your results. It’s wonderful to know Ava made you feel comfortable and well cared for throughout — we’ll be sure to pass on your kind words to her.

We really appreciate you taking the time to share your experience and look forward to seeing you again soon!


Kind regards,
Henseley
Therapie Clinic

Rated 5 out of 5 stars

I had nothing but a great experience at…

I had nothing but a great experience at Therapié Clinic - Guildford. From the moment I entered the clinic, I was greeted with warm smiles from the staff. Check-in was smooth, and after only a minute of waiting, I was called in.

I had a thorough consultation with Dr. Alicia before proceeding with the anti-wrinkle treatment. Her gentle and light-handed approach made the procedure virtually painless, and the entire treatment was completed in just 10 minutes. I started noticing results after only 2 days, and I’m excited to see the full results continue to develop over the next few days.

I would highly recommend Therapié Clinic - Guildford to anyone considering aesthetic treatments. I’m also looking forward to trying their microneedling treatment soon.

May 23, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Angela,

Thank you so much for your wonderful and detailed review! We’re delighted to hear that you had such a smooth and positive experience at our Guildford clinic from start to finish. It’s great to know you felt warmly welcomed by the team and that your consultation and treatment with Dr Alicia were comfortable and reassuring.

We’re especially pleased you’re already seeing early results and feeling excited for what’s to come over the next few days. Your recommendation means a great deal to us, and we look forward to welcoming you back soon for your next treatment, including microneedling!


Kind regards,
Henseley
Therapie Clinic

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Rated 5 out of 5 stars

10/10

The whole experience was fantastic. I was able to book online easily and I got an appointment quickly. I was in and out of my appointment in about 15 minutes. I was seen almost straight away. The doctor was so nice, friendly and informative. I will definitely be back.

May 22, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Clodagh,

Thank you so much for your wonderful feedback! We’re delighted to hear that you found the booking process easy and that your appointment was smooth and efficient. It’s great to know you felt well looked after and informed by the doctor, and that your visit was such a positive experience overall.

We truly appreciate your kind words and look forward to welcoming you back again soon!

Kind regards,
Henseley
Therapie Clinic

Rated 5 out of 5 stars

Would Recommend

I had a great experience getting laser. The treatment was pain free and the therapist Joan was very kind.

May 20, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Holly,

Thank you so much for your lovely feedback! We’re delighted to hear you had a great experience with your laser treatment and that it was pain-free. It’s wonderful to know Joan made you feel comfortable and well looked after — we’ll be sure to pass on your kind words to her.

We really appreciate you taking the time to share your review and look forward to seeing you again soon!

Kind regards,
Henseley
Therapie Clinic

Rated 5 out of 5 stars

Everything was perfect from start to…

Everything was perfect from start to finish

May 14, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi T,

Thank you so much for your lovely feedback! We’re delighted to hear that everything was perfect from start to finish. We really appreciate you taking the time to share your experience and look forward to welcoming you back again soon!

Kind regards,
Henseley
Therapie Clinic

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