Buyers beware. They won’t return a shirt if it doesn’t fit. They claim to have a return policy but when asked they say “regift” to someone else. DON’T purchase from this company
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Not received any goods. Company emailed after 8 days to say part of our order was not in stock would we like the rest of the order. Unable to reply by telephone (call cuts off) nor email (message imm... See more
Really pleased with my purchase of an BBCO Elan Beanie in cream (which is so cosy and fluffy - also love the colours) Arrived just in time for Christmas! Had excellent customer service experience from... See more
My items never reached PO delivery service even though they were marked as dispatched. The fault was not with PO but with Latitude Dispatch process and service. Result was that after a week of waitin... See more
Company details
Information provided by various external sources
Discover our curated collection of women's outdoor clothing from brands including Mons Royale, Nikita, Eivy, and Passenger Clothing. Explore our election of ski jackets, snowboard jackets, women's base layers and lifestyle apparel perfect for the moder...
Contact info
United Kingdom
- thelatitude.life
I love my hat
I love my hats.
It arrived promptly. Looks just like the picture. Is of generous size (I have quite a large head)
Beautiful and warm. Well worth it x
Very pleased with the quality of the…
Very pleased with the quality of the beanie, my daughter will love it. The service was also excellent. Thank you
Very good and fast service
Very good and fast service. I have brought two hoodies on sale which was a good bargain and they came so quickly plus they look exactly like on the photo. Thank you
Awesome service!
Great service
Great service, bought a superb quality Mons Royale merino bra - quick delivery, highly recommended
Really nicely made clothing at an…
Really nicely made clothing at an affordable price.
I am delighted with my purchase
I am delighted with my purchase. This neck warmer is more convenient and easier to wear than a traditional scarf. The leopard print livens up a plain black outfit. It is fleece-lined and soft to the touch - perfect for long country walks, yet light enough to be worn indoors.
Fast delivery and great product.
Excellent product
Brilliant active outdoorsy clothing for women
I stumbled onto Latitude when looking for a new snowboard jacket & pants last year and found the options for women really limiting. I already know and love Nikita gear so was really happy to find them available on Latitude. I've now used Latitude a couple of times and couldn't be happier with their customer service whenever I've had an issue with sizing, and also speed of actually receiving things. Really happy and will continue to use them, and would definitely recommend!
Quick delivery- the item was perfect!
Superb fast service and my fleece was…
Superb fast service and my fleece was as described and even nicer. Excellent fit. Would definitely recommend Latitude Life.
Disappointing
It has been 2 weeks since I placed my order and I have not received anything. I have also contacted Latitude and had no response.
Very poor communication! And Royal Mail can’t even track my parcel with the reference number so I have no idea what to do. Very disappointed!
Very happy with the items purchased
Very happy with the items purchased. The website was very easy to use and I received my order within a few days. Would recommend this Company and would definitely order from them again.
Never ever deal with this company they…
Never ever deal with this company they are dishonest and arrogant , and refuse to refund my returned item
Thumbs Up!
Excellent service, communication and quality. Speedy dispatch.
My jacket never arrived due to Royal…
My jacket never arrived due to Royal Mail. Helen processed a refund straight away which was much appreciated! Excellent service
Was told item was in stock and would…
Was told item was in stock and would send me shipping details. No shipping details were given item “lost in post”
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