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Rated 1 out of 5 stars

Buyers beware. They won’t return a shirt if it doesn’t fit. They claim to have a return policy but when asked they say “regift” to someone else. DON’T purchase from this company

Rated 1 out of 5 stars

Not received any goods. Company emailed after 8 days to say part of our order was not in stock would we like the rest of the order. Unable to reply by telephone (call cuts off) nor email (message imm... See more

Rated 5 out of 5 stars

Really pleased with my purchase of an BBCO Elan Beanie in cream (which is so cosy and fluffy - also love the colours) Arrived just in time for Christmas! Had excellent customer service experience from... See more

Rated 2 out of 5 stars

My items never reached PO delivery service even though they were marked as dispatched. The fault was not with PO but with Latitude Dispatch process and service. Result was that after a week of waitin... See more

Company details

  1. Outdoor Clothing and Equipment Shop

Information provided by various external sources

Discover our curated collection of women's outdoor clothing from brands including Mons Royale, Nikita, Eivy, and Passenger Clothing. Explore our election of ski jackets, snowboard jackets, women's base layers and lifestyle apparel perfect for the moder...


Contact info

2.6

Poor

TrustScore 2.5 out of 5

54 reviews

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Rated 5 out of 5 stars

I love my hat

I love my hats.
It arrived promptly. Looks just like the picture. Is of generous size (I have quite a large head)
Beautiful and warm. Well worth it x

December 6, 2020
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Rated 5 out of 5 stars

Great service

Great service, bought a superb quality Mons Royale merino bra - quick delivery, highly recommended

November 9, 2020
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Rated 5 out of 5 stars

I am delighted with my purchase

I am delighted with my purchase. This neck warmer is more convenient and easier to wear than a traditional scarf. The leopard print livens up a plain black outfit. It is fleece-lined and soft to the touch - perfect for long country walks, yet light enough to be worn indoors.

November 8, 2020
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Rated 5 out of 5 stars

Brilliant active outdoorsy clothing for women

I stumbled onto Latitude when looking for a new snowboard jacket & pants last year and found the options for women really limiting. I already know and love Nikita gear so was really happy to find them available on Latitude. I've now used Latitude a couple of times and couldn't be happier with their customer service whenever I've had an issue with sizing, and also speed of actually receiving things. Really happy and will continue to use them, and would definitely recommend!

October 12, 2020
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Rated 1 out of 5 stars

Disappointing

It has been 2 weeks since I placed my order and I have not received anything. I have also contacted Latitude and had no response.
Very poor communication! And Royal Mail can’t even track my parcel with the reference number so I have no idea what to do. Very disappointed!

August 19, 2020
Unprompted review
Rated 5 out of 5 stars

Very happy with the items purchased

Very happy with the items purchased. The website was very easy to use and I received my order within a few days. Would recommend this Company and would definitely order from them again.

May 12, 2020
Unprompted review
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