The General Wine Company Reviews 

101
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient delivery, noting that items arrive promptly and are well-packaged. Many appreciate the excellent choice of wines, including unique selections, and the helpful advice provided. Reviewers consistently highlight the wonderful, friendly, and prompt service, making the ordering process easy and pleasant. However, some customers also noted issues with delivery, including orders not arriving, significant delays, or packages not being shipped promptly. Consequently, a few people expressed disappointment and stated they would not use the service again.

What people talk about most

Delivery service

Reviewers express satisfaction with the delivery service, frequently highlighting its speed and efficiency,... See more

Product

Customers had positive experiences with the product, often praising the quality of the wine and the secure... See more

Service

Users describe positive interactions with service, highlighting promptness, helpful staff, and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic shop with great staff and good wines. Their wine tasting events are particularly good, we really enjoy going to them to learn more about the wines.

Rated 5 out of 5 stars

After initial mixup with delivery address the matter was resolved with speed and efficiency. I have already placed a second order which is proving most enjoyable. Would strongly recommend this compa... See more

Rated 5 out of 5 stars

Wonderful service fast delivery good selection of French wines. They were helpful people. Not sure what else you could ask for. Good experience throughout and again this time Frequent customer... See more

Rated 5 out of 5 stars

The General Wine Company has so many interesting wines from which to choose, it can be difficult. We were after a particular prosecco by Famiglia Botter, a spago which we fell in love with some time... See more


Company details

  1. Wine Store
  2. Liquor Store
  3. Wine Wholesaler and Importer

Written by the company

At The General Wine Company, we're a family-run business with a deep-rooted passion for wine and spirits. For over four decades, we've dedicated ourselves to curating a collection of exceptional wines, meticulously sourcing from around the globe. We believe in going beyond the ordinary, seeking out small, independent producers who pour their heart and soul into crafting unique and truly special wines. We're not just a wine merchant; we're a family sharing our love of wine with yours. We invite you to become part of our story, to discover the dedication, artistry, and passion that goes into each bottle. We strive to provide more than just wine; we aim to deliver an experience – a chance to savour the unique flavours, appreciate the craftsmanship, and connect with the stories behind each bottle.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

101 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(101)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Reasonably quick delivery

Good communication about wines which were not available although it is disappointing that relatively ‘normal’ wines were out of stock.
Delivery when promised.

February 18, 2026
Rated 1 out of 5 stars

I ordered a 2017 Chateau Musar for my…

I ordered a 2017 Chateau Musar for my wedding anniversary. I received a 2018 Chateau musar which isn’t a bad wine but didn’t hit the mark for the year we married. Simple mistake but the invoice says it’s a 2017 and so does my order confirmation. I couldn’t even be bothered to return it. If you can’t offer a solution I’m afraid I won’t be shopping with you again..

February 11, 2026

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