Thefishingoutlet Reviews 112

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting their high quality and the wide selection available. Many people appreciate the competitive and fair prices, noting that they frequently find great deals and good value for their money. The service is also frequently commended for being efficient and helpful, with prompt and quick delivery being a common positive point. However, some customers were not happy with receiving products that differed from the images shown online, leading to dissatisfaction with the item received. A few other people also felt that the delivery was slow or that the postage costs for certain items were too high, making some purchases less cost-effective.

What people talk about most

Delivery service

Clients share positive opinions on delivery service. Many customers praise the quick and prompt delivery,... See more

Price

Consumers consistently express satisfaction with the pricing, often describing them as "great,"... See more

Product

Reviewers highlight positive aspects of product. Customers consistently praise the great gear, excellent... See more

Service

People report positive experiences with service. Customers consistently praise the brilliant and excellent... See more

Value for money

Users describe positive interactions with value for money. Customers consistently praise the great prices,... See more

Based on these reviews

Rated 5 out of 5 stars

Good price and excellent customer service,one of my items was out of stock, but no quibbles they asked what I would prefer to do, and then carried out my wishes. I would not hesitate to order again w... See more

Rated 5 out of 5 stars

I've shopped with them a few times now and been pleased with the price, quality and customer service including speed of delivery. I think the true test is how a company reacts when a mistake happens... See more

Rated 5 out of 5 stars

Awesome value. You will not find anywhere that does these cheaper. I've bought 5 lots which is 300 hooks and given them away as gifts. Highly recommend the fishing outlet

Rated 5 out of 5 stars

Fantastic customer service & support throughout. Great bloke named Scott behind it all! You need to check the website daily as the new offers are constant and very fair prices. 10/10

Rated 1 out of 5 stars

A complete con. DO NOT BUY FROM THESE PEOPLE. I paid for an item pictured but they sent me something NOT in the picture. In the small print the photo was for 'illustration purposes only'. How can... See more

Company replied

Rated 5 out of 5 stars

Ever expanding range of carp tackle and bait good prices top class customer service delivered within days cannot fault

Rated 5 out of 5 stars

Scott and his team are all fishermen. There are always great deals on offer. The prices are spot on. Friendly advice is always on hand and they have all the equipment from the best suppliers. Cheers.... See more

Rated 5 out of 5 stars

I’ve bought online from these guys a few times now - good prices and service very efficient indeed. Recommended.

Rated 5 out of 5 stars

Unfortunately one of the items on my order was no longer available but an acceptable alternative was offered immediately. Being of the elder generation, I found it very refreshing to receive communica... See more

Rated 5 out of 5 stars

Always have excellent deals on good quality products. Delivery is prompt. Very happy with my purchases!

Rated 5 out of 5 stars

Good quality equipment and very good prices.Always delivered on time and in good condition. Sale items are a bargain always. I will keep looking for them.

Rated 5 out of 5 stars

Saw a good deal on line which was delivered promptly and without any issues at all! Delighted with the value and efficiency and will purchase from them again for sure. Well done guys and thanks.

Rated 5 out of 5 stars

Good customer service and everything arrived, to anyone doubting the deal online, it's totally worth it, my only regret is not realising if I spent a little more, delivery is free after £20

Rated 5 out of 5 stars

Great gear and baits!! Easy to deal with...super quick shipping I would definitely order from them again.

Rated 5 out of 5 stars

Exellent customer service ,great prices,expanding range of tackle,bait etc delivered on time Can't fault

Rated 5 out of 5 stars

Great selection of fishing gear, fantastic prices, the best offers and perfect delivery service. I have used The Fishing Outlet many times and have always had a very positive experience.

Rated 2 out of 5 stars

Sent wrong items, 1st order was good this order wrong size leads so emailed and they said i can send them back but obviously that means i have to pay but not cost effective as the postage on 5 kg was... See more

Rated 4 out of 5 stars

When something goes wrong eg missing items on the order the response is first class. Good to know customer service is top class for the rare occasion it's needed . No quibbling and excuses just good... See more

Rated 4 out of 5 stars

Sorry mate was delivered, but they’ve sent it back. Can I give you another address 151 Highlands Ave. Northampton NN36BH.

Rated 5 out of 5 stars

Best fishing tackle supplier ive used and great delivery time comes within 2 days

Rated 5 out of 5 stars

Great place to order from, would order again, i would also like to add i did have a small issue with something i ordered but they was extremely helpful and very quick in fixing the issue so definitely... See more

Rated 5 out of 5 stars

Great product well made and delivered bang on time very happy with my purchase Patrick Wareham

Rated 5 out of 5 stars

Royal mail was very slow delivering and you kept me posted , well done good customer service.

Rated 5 out of 5 stars

Great price, good communication and prompt delivery. What else do you want?

Rated 5 out of 5 stars

Excellent service and prices are very competitive, a true goldmine for all Anglers 10/10👍

Rated 5 out of 5 stars

Great prices excellent service good quality products would recommend this company to anyone

Rated 5 out of 5 stars

Great equipment at very competitive prices, superb communication and fast delivery, hassle free shopping as it should be.

Rated 5 out of 5 stars

All gravy baby 😎quality gear and very quick delivery cheers mick 🎣


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

112 reviews

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Replied to 25% of negative reviews

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Rated 4 out of 5 stars

Customer service.

When something goes wrong eg missing items on the order the response is first class.
Good to know customer service is top class for the rare occasion it's needed .
No quibbling and excuses just good straight forward dealing with the problem.

December 29, 2025
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Rated 5 out of 5 stars

Unfortunately one of the items on my…

Unfortunately one of the items on my order was no longer available but an acceptable alternative was offered immediately. Being of the elder generation, I found it very refreshing to receive communication from Scott, via email that was a credit to your company. Properly worded and no abreviations or emoji's. Thank you.

December 30, 2025
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