Designocracy LLC. - Business HQ Reviews 12

TrustScore 4 out of 5

3.9

The Green 8, 19901 Dover, Delaware, US


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See what reviewers are saying

Rated 5 out of 5 stars

I’m going to be completely straight up. I got referred to him and this man has been by far the best I’ve worked with for getting logos. I’ve had 2 logos done with him and he’s super professional, has... See more

Rated 5 out of 5 stars

Travis C. did an amazing job of designing a logo for our new business venture. It just so happens that during this time I am also doing multiple other projects and Travis was so patient with me to get... See more

Rated 3 out of 5 stars

Disappointed with the communication and the attention to detail. They did deliver an updated site, but the first iteration had zero creative design. In fact one page was simply the copy I prov... See more

Company replied

Rated 5 out of 5 stars

Needed help getting my website revamped. Not sure what I wanted, but Jacob was great and helped me out! The site looks great! Also, for some reason my email quit working, but Jacob stayed on it and... See more


Company details

  1. Design Agency
  2. Software Company
  3. Website Designer

Written by the company

We help startups, mid-level, and enterprise businesses grow, launch products and gain a competitive advantage in today’s digital-led world.


Contact info

  • The Green 8, 19901, Dover, Delaware, United States

  • 855 955 1486

3.9

Great

TrustScore 4 out of 5

12 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Working with Jacob on our website has…

Working with Jacob on our website has been an outstanding experience from start to finish. He took the time to truly understand our brand, goals, and audience—and transformed that insight into a clean, modern, and highly functional website that we're proud to share. Jacob’s professionalism, technical skill, and creative approach made the entire process seamless. He was always responsive, open to feedback, and proactive in offering thoughtful suggestions that elevated the final product. We’re incredibly grateful for his work and highly recommend him to anyone looking for a talented and reliable website developer.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Love My Revamped Website!

Needed help getting my website revamped. Not sure what I wanted, but Jacob was great and helped me out! The site looks great! Also, for some reason my email quit working, but Jacob stayed on it and got everything running smoothly. Looking for a long term relationship with Designocracy!!!! Great job and even better folks!

April 30, 2025
Unprompted review
Rated 4 out of 5 stars

Easy project - quick turn around

Had a need for a piece of specialized code for our business's Shopify - quick quote - quick turn around. Documentation of what was done could have been a bit more thorough, but overall happy with the results.

March 9, 2025
Unprompted review
Rated 1 out of 5 stars

Don't do it

Don't do it. They may be good at designing web sites, but if you ask them to do updates, revisions, or work after the fact, they will not discuss quotes upfront, and charge you ridiculous rates. If you push back on their practices or their rates, they will use high pressure sales tactics and threats to try to get you to pay. They say they are based in Delaware, but they are all overseas. Language is a major issue.

Our website was hacked, and it would not have been had designocracy on their work properly.

December 21, 2024
Unprompted review
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Rated 5 out of 5 stars

Designocracy - Great Company for Media Needs

I hired Designocracy to create a logo for a new business I was starting. I am very particular, because a logo is the first impression a customer will see that represents your business. The logo had to be very professional looking and reflect exactly what the business is. I worked with an extremely talented designer named Jacob; he was awesome! He had me complete a form asking questions about the business before designing the logo, so that he would have an idea of what it should look like. He created an incredible logo!!! I was very pleased with the logo design. He was great to work with and very prompt in his communications. This was all done by text and email communications, as we live in different states. I plan to use Desigocracy for future media needs for my business. Highly recommend Jacob and Designocracy.

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

No reservations needed

We had reservations about converting a 180-page website and CMS tool, complete with user guides, to WordPress with a company 7 time zones earlier and English as a second language. But Ali and his team removed any concerns. Over nine months, we had regular convenient Teams status meetings with little communication issues. Ali demonstrated extreme patience, provided quick turnaround of revisions, and made excellent recommendations for efficient QA testing and transfer of the active legacy website content to the new WP site. Designocracy is an excellent value, too!

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

Pleasantly Suprised! Ali was fantastic

I was pleasantly surprised how thorough and honest Designocracy and the team here is from start to finish. I recommend this company to anyone just starting out a business. If you give them the text and layout, they will do it as you want it. Ali is the man and I could not be more happy working with him. He is personable, funny, and I highly recommend him Thank you for the amazing website!! Stay Safe.

September 12, 2024
Unprompted review
Rated 3 out of 5 stars

Disappointed and frustrated

Disappointed with the communication and the attention to detail.

They did deliver an updated site, but the first iteration had zero creative design. In fact one page was simply the copy I provided, pasted onto the page. I had to chase them EVERY step of the way. It was exhausting.

My main request was that the site load speed be improved, but the final site is now slower to load than when we started!

I gave up on chasing them and just hired another freelancer to clean it up.

April 22, 2022
Unprompted review
Designocracy LLC. - Business HQ logo

Reply from Designocracy LLC. - Business HQ

Hello,

We are extremely sorry about your experience with our team. Please know that we are a 100% customer-focused company and take their feedback very seriously. We have sent a request over to you to share your details so we can look into this project, We will make sure that it is complete according to your requirements and give it top priority.

Thank you.

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Rated 5 out of 5 stars

Completely talented and passionate of his work

I’m going to be completely straight up. I got referred to him and this man has been by far the best I’ve worked with for getting logos. I’ve had 2 logos done with him and he’s super professional, has great communication, great skills, he’s passionate about what he does and that tells a lot about how he works… if you’re not sure something, he fixes it and doesn’t complain. Dude is the real deal and I’ll recommend him to anyone, he’s got my business from here on

April 7, 2022
Unprompted review
Rated 5 out of 5 stars

Travis C is the best!

Travis C. did an amazing job of designing a logo for our new business venture. It just so happens that during this time I am also doing multiple other projects and Travis was so patient with me to get us the logo we love. We are very happy with the custom logo he made. I have recommended Travis & Designocracy to others for their professional design needs. We also plan to stick with Travis for all our future needs. I definitely recommend them.

February 11, 2022
Unprompted review
Rated 1 out of 5 stars

By far the worst experience I’ve ever…

By far the worst experience I’ve ever had from a customer service perspective. A project that was supposed to have taken six days extended to two months. The questionnaire I complete was not reviewed to fulfil my request and I finally let them go with my mobile site not being completed to my satisfaction. Jacob was great from a sales perspective but Farhan couldn’t deliver. Considering their professional logo, they’re great sales pitch, and their professional looking questionnaire m, there’s no way I could’ve known that they were inexperienced with wix revisions. Once the contract was signed and they were paid, the told me wix doesn’t allow for customization (this is false after confirming with wix), fonts cannot be customized (also false – I actually had to show them how to upload a customized font) and they said simple shapes from a selected template couldn’t be deleted as it was part of the template (false - It’s as easy as selecting the shape and hitting the delete button). I paid $1100 Canadian for this and will be paying another $500 to fix it to my site. Over 42 emails and this was the experience. I’m still mind blown. Your response is so far from accurate.

January 26, 2022
Unprompted review
Designocracy LLC. - Business HQ logo

Reply from Designocracy LLC. - Business HQ

Hello Jennifer,

We are sorry for your experience but what you shared in your review is just a one-sided story. You paid $1100 CAD for 1 website but made us develop 2 entirely different websites for the same business. You hired us to design a new website based on WIX. Our team made a custom design, had it approved by you, developed it and then deployed it on your Wix account - After the deployment you said you don't like the website and would like to change it to a pre-made theme you liked, Even though it is against the policy of any business in this industry, We still went ahead and started the project from scratch. You then kept on sending lists of changes every now and then and completely changed the design of the theme too making it another custom website. Our team made all the changes and respected your requests (The last bit of requested changes were deployed today) but you were never happy with anything. Every time a timeline of working days was committed to you, You kept counting the weekends too. On top of that you were extreme rude and disrecptful towards our team which is absolutely unacceptable for us as a company.

Every thing was done according to your requests on both websites including fonts, designs, backgrounds, animations, responsiveness, etc and we keep a record of everything but would be happy to provide it to anyone that would like to see it.

We take pride in our work and respect our customers, We are always happy to make any amendments without a charge which is why we have a long list of extremely happy customers. If someone doesn't know what are they looking for and keep changing their minds, Expecting us to keep working on their business for months for free - That is just not possible.

We don't mind your review but it is very important to share both sides of stories.

Thank you.

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