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The Big Pet Shop Reviews 3

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TrustScore 4 out of 5

4.0

Pet Store
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Company details

  1. Pet Store

Written by the company

The Big Pet Shop is a UK-based online store dedicated to helping pets sleep better, feel calmer, and live more comfortably. We carefully select high-quality pet products designed to improve everyday life for both pets and their owners. Our range focuses on comfort, warmth, and relaxation — from calming dog beds to ultra-soft blankets that help pets feel safe and settled. As pet lovers ourselves, we understand how important it is to create a cozy space where dogs and cats can truly relax. Every product we offer is chosen with this in mind, combining practical design with soft, comforting materials pets naturally love. We’re proud to serve pet owners across the United Kingdom, providing reliable delivery, friendly support, and products designed to keep tails wagging and pets happy. At The Big Pet Shop, our goal is simple: better sleep, better comfort, and happier pets.

Contact info

4.0

Great

TrustScore 4 out of 5

3 reviews

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Rated 5 out of 5 stars

Ordered the XXL orthopaedic dog bed

Ordered the XXL orthopaedic dog bed. Arrived quickly and is exactly as described. I let the foam expand for the 72hours to fully reach proper size and air out. Was easy to put together. I had ordered it for my 64kg Irish Wolfhound who is becoming a wee bit stiff as she will be 9 this year and she seems to have taken to the bed well and my other dog, a small terrier, also seems to love it. I think my only slight criticism would be the bolster edges could maybe do with a bit more foam in them. It all seems well made with decent zips and good strong fabric.

April 21, 2026
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Reply from The Big Pet Shop

Thank you so much for your wonderful review, Jo-Ann! 🐾 We're absolutely delighted to hear that the XXL is working so well for both your Irish Wolfhound and your little terrier — what a lovely pair! It's so lovely to hear she's taking to it as she approaches her 9th birthday.

We really appreciate your honest feedback about the bolster edges too — we're always looking to improve and that's genuinely helpful to hear.

We hope she enjoys many years of comfortable, restful sleep on her new bed! 🧡

The Big Pet Shop Team

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Rated 5 out of 5 stars

Excellent product & service

The premium orthopedic bed we bought our dog is absolutely fantastic, the service very attentive when we asked questions.
This company would put many bigger in their place.

March 28, 2026
Unprompted review
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Reply from The Big Pet Shop

Thank you so much for your wonderful review, Scott! We're absolutely delighted to hear that Orla is loving her bed — comments like yours genuinely mean the world to us as a small independent business. We hope she enjoys many more cosy naps! 🐾🧡

Rated 5 out of 5 stars

A really lovely dog bed for my 14 year…

A really lovely dog bed for my 14 year old "pup". He must think it's comfy because once he's settled in there he's soon out like a light and snoring for England. Wasn't sure of the claims that the bed had calming qualities but I'm a believer now! Thank you so much for the competitive price too.

March 9, 2026
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Reply from The Big Pet Shop

This has absolutely made our day here in Bacup — thank you so much for taking the time to leave such a lovely review!

A 14 year old pup snoring for England is honestly the best thing we could hope to hear. That's exactly why we do this. Senior dogs deserve proper comfort more than any, and knowing he's settled, cosy and out like a light means the world to us.

We're so glad the calming qualities won you over too — we know it sounds like a big claim until you see it for yourself!

Thank you for supporting a small, independent business. It genuinely means everything.

Sophie
The Big Pet Shop, Bacup, Lancashire

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