TutorBox - alp Reviews 24

TrustScore 4 out of 5

4.1

Hatton Road, HA0 1RQ Wembley, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I do not recommend TutorBox. I paid a £95 deposit with the understanding that it would be used for the final week’s tuition if I gave two weeks’ notice. I followed their policy and gave notice, yet... See more

Company replied

Rated 5 out of 5 stars

Hi, I'm actually quite impressed with my daughter's progress and the help she got last year in year 9 at TutorBox. Her grades have improved massively it has boosted her confidence level. So we s... See more

Company replied

Rated 5 out of 5 stars

My son attends one to one Maths and English classes. He was having trouble in those areas, but since joining Tutorbox, his academic performance has significantly improved. His tutor made him... See more

Company replied

Rated 5 out of 5 stars

Our sons Malik and Adam has been with Talent Engaged Tuition over 3 years and we are really happy with the progress of both during this time and the support they get for their school. The teachers... See more

Company replied


Company details

  1. Education Center
  2. After School Program
  3. Private School
  4. School Center

Written by the company

Tuition That Delivers Results


Contact info

  • Hatton Road, HA0 1RQ, Wembley, England, United Kingdom

  • 0203 504 4040

4.1

Great

TrustScore 4 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I do not recommend TutorBox

I do not recommend TutorBox. I paid a £95 deposit with the understanding that it would be used for the final week’s tuition if I gave two weeks’ notice. I followed their policy and gave notice, yet they are refusing to return or apply my deposit. It feels like they are unfairly holding onto my money, and communication has been poor when I tried to resolve the issue. This kind of practice is unprofessional and disappointing. Be very cautious before trusting them with any upfront payments.
I will take them to court

June 4, 2025
Unprompted review
TutorBox - alp logo

Reply from TutorBox - alp

Hi Mr Saleban,

We’re genuinely sorry to read this and to hear that you’ve left feeling disappointed, especially after two years of working closely with your family and supporting your children through key stages like GCSEs and A-Levels.

Just to clarify, our Terms & Conditions — which you agreed to upon enrolment — state that the deposit is used towards the final week of tuition, provided two weeks’ notice is given. In this case, that final week was confirmed and scheduled with you, and your deposit was applied accordingly. No additional money has been withheld.

We appreciate that misunderstandings can happen, and we’ve tried to explain this clearly in our recent conversations. Your child's lessons remained available for them to attend, as they had already been paid for, and we made every effort to keep that door open.

Nonetheless, we do take all feedback seriously and we’re always open to discussing concerns directly. If you feel anything has been missed, please don’t hesitate to reach out to us again — we’re more than happy to revisit things with you.

We truly wish your family all the best moving forward.

Kind regards,
Fabio

Advertisement
Rated 5 out of 5 stars

Excellent tutors

Excellent tutors very diligent, patient, encouraging and goes at my child’s pace. They use different forms of resources/materials which has helped all three of my children. My children confidence has skyrocketed and this has reflected in their coursework and test results at school. All the staff and friendly and supportive.

January 19, 2025
Unprompted review
TutorBox - alp logo

Reply from TutorBox - alp

So glad you've found your time with us useful, Ms Kaur. It has been a real pleasure to support the three of them!

Kind Regards,
Fabio

Rated 5 out of 5 stars

Highly recommend TutorBox Wembley

Highly recommend TutorBox Wembley, had my daughter going when she was in year 2, had helped her a lot, teachers were always very helpful and when my daughter didn’t understand something teachers were always there to explain exactly what her problem was. She stopped going as we moved a bit far, but now in year 6, she is back and she does video call, she had problems with fractions and now she is an ace at it. Really glad that we found this tuition.

October 10, 2024
Unprompted review
TutorBox - alp logo

Reply from TutorBox - alp

Thank you Flavia! Knowing your daughter benefited from the Y6 online classes makes us incredibly happy and we look forward to welcoming her back in Y7!

Kind Regards,
Fabio

Rated 4 out of 5 stars

I believe my boy is doing well

I believe my boy is doing well. Report we get from tution is very vague. I did ask to speak to my son’s teacher but haven’t been arranged one.

I would appreciate if we get face to face feedback on our child’s progress so we can be confident that they are doing well and it’s worth sending them to tuition classes.

Other thing is he never does any homework at home. So I am not sure if he doesn’t have any homework or it’s not been checked at all.

I think if they get weekly homework, that would also help them.

November 26, 2024
Unprompted review
TutorBox - alp logo

Reply from TutorBox - alp

Thank you for sharing your experience Kamala.

To clarify for you:

1) All of our students are given homework for sure; if you have any concerns about this, please contact the centre and we'll be happy to assist you or clarify.

2) If you wish to have a parents evening, we offer it as part of your service every 12 weeks. Just email the centre to request it and we'll organise it for you.

Hope this helps, and thank you for taking the time.

Kind Regards,
Fabio

Rated 5 out of 5 stars

Join tutor box ASAP

They are really attentive when it comes to me and my siblings educational needs as well as understanding towards different financial circumstances and only want the best for their students

September 1, 2024
Unprompted review
TutorBox - alp logo

Reply from TutorBox - alp

This is such a sweet review Semira, thank you ☺️ Keep up your great work and we're happy to help.

Kind Regards,
Fabio

Advertisement
Rated 5 out of 5 stars

Really Good Tution Place

Hi,
I'm actually quite impressed with my daughter's progress and the help she got last year in year 9 at TutorBox. Her grades have improved massively it has boosted her confidence level. So we started maths and we can already see the huge difference in her progress.
An excellent place for students preparing for their GCSE...

Staff is super friendly and helpful.

October 24, 2024
Unprompted review
TutorBox - alp logo

Reply from TutorBox - alp

Thank you for the positive review Saima 🙌🏼 It's lovely to read that Summar has benefited from her English classes both academically and with her confidence!

Kind Regards,
Fabio

Rated 5 out of 5 stars

The staff are the most nicest

The staff are the most nicest, helpful people I have met and the teachers are great and make sure all students have a great understanding the facilities are great . In my opinion Tutorbox is the best tuition.

October 24, 2024
Unprompted review
TutorBox - alp logo

Reply from TutorBox - alp

This is such a sweet review Melyssa - thank you! We look forward to seeing you smash your GCSEs with all of your hard work.

Best wishes,
Fab

Rated 5 out of 5 stars

I highly recommend TutorBox tuition…

I highly recommend TutorBox tuition centre for any parent seeking academic improvement for their children. My kids have shown remarkable progress since joining the center. The tutors are knowledgeable, patient, and truly invested in the students’ success. A special thank you to Hadiya (my children’s tutor) as the boys really like her, she personalises attention ensuring each child grasps the concepts thoroughly. I’ve noticed a significant boost in my children’s confidence and performance in school, and they actually enjoy learning now. The structured lessons and supportive environment have made a world of difference. I’m extremely pleased with the results and so is their school!

October 24, 2024
Unprompted review
TutorBox - alp logo

Reply from TutorBox - alp

Thank you for sharing your positive experience with us, Natacha. It has been extremely rewarding to see Liam and Lucas' development since coming to the UK. Hadiya also sends her thanks for your kind words!

Advertisement
Rated 5 out of 5 stars

Very convenient and good quality…

Very convenient and good quality teaching. Allowed my son to achieve better grades whilst having a supportive staff team

October 24, 2024
Unprompted review
TutorBox - alp logo

Reply from TutorBox - alp

Thanks for sharing your positive experience with your son's GCSE tuition, Albulena! We're looking forward to him succeeding again with his A-Levels here.

Kind Regards,
Fabio

Rated 5 out of 5 stars

"Amazing primary tuition"

My son attends one to one Maths and English classes. He was having trouble in those areas, but since joining Tutorbox, his academic performance has significantly improved.

His tutor made him feel at ease straight away. Her teaching methods are excellent, and my son now feels a lot more confident.

She pushed him beyond what he was learning in class and helped him grasp basic concepts with some easy little tricks to use.

The whole team is very friendly and helpful especially the manager Fabio who is extremely helpful and supportive, he goes above and beyond to meet our needs.

I highly recommend TutorBox!

October 24, 2024
Unprompted review
TutorBox - alp logo

Reply from TutorBox - alp

So pleased that we've been able to impact Issa's development, Rima. Thanks for sharing this review!

Always here to help,
Fab

Rated 5 out of 5 stars

TutorBox has helped me through my GCSE’s

TutorBox has been a great place that has helped me to develop in subjects such as English and Maths. I’ve been studying at TutorBox for 3 years and I have genuinely felt that my confidence and knowledge has grown. In particular Nisma my English teacher has provided me with help, not just with English but with other things such as creating a revision timetable and showing me how to revise effectively. The tutors here also know how to teach in a productive way by creating a fun environment whilst also making you work as hard as possible. I couldn’t recommend TutorBox enough.

October 24, 2024
Unprompted review
TutorBox - alp logo

Reply from TutorBox - alp

It's been a real pleasure to support you Jasmin and more than anything, I'm happy to read that you feel your confidence AND knowledge grew. Makes all the effort worthwhile 🙌🏼

Keep up the great work!
Fabio

Rated 5 out of 5 stars

Talent Engage Alperton

My daughter has been attending lessons for just over a year and I noticed a change in her confidence from the first lesson. She is more enthusiastic when it comes to doing her homework without being prompted and is excited when the day comes for her next session as her tutor Sarah is very calm and patient. She is doing a fantastic job especially as I am a very hard person to please when it comes to my daughter. The manager Fabio is extremely helpful and supportive and with any concerns parents may have he will always make time for a meeting when requested. As soon as you enter the building you will immediately feel welcomed by the admin team Cheznay and Suprina with a friendly smile, laughter and very patient when supporting the parents. They cannot get enough praise. I have and will continue to recommend Talent Engage to friends and family.

October 8, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

Real legal theft

Real legal theft. Don’t trust this tuition centre at all. We find Alperton branch completely rude and non-professional. Don’t listen to the consultation and try tutor first before any payment. I urge everyone not to be trapped in this centre after Fabio trying to convince you on consultation day to sign-up the enrolment paper as you will lose lots of money if you are not happy with service.

May 23, 2023
Unprompted review
TutorBox - alp logo

Reply from TutorBox - alp

Dear Sadieh,

While you are entitled to your opinion of Talent Engaged Tuition and my service, calling us theives and implying that we deceived you is completely unfair and false. To clarify for anyone reading this:

1) At no point were you forced to enrol with us. The terms of joining us were explained clearly, you accepted them in writing and paid on the day - *willingly*. The terms & conditions that you read and signed on the day of enrolment *clearly* state that we operate on a no-refund policy and that tuition fees need to be used as credit.

2) After one lesson, your son decided that the lesson wasn't for him. Even though it went against our 2-week notice policy, we gave you the flexibility of moving to a one-to-one setup as his exams were coming soon and I wanted to ensure we could help him in the best way possible. Even though we tried to be courteous and flexible to help you, your son has refused every single alternative we have proposed, which, frankly, is not our fault.

3) I have tried personally, on several occasions, to offer you a solution or alternative to put your money to use. You have declined all of them - therefore, I have a clear conscience.

As I explained in person, Ali is welcome to come and use up his remaining credits if he wishes to.

If not, I wish your family every success and good luck to Ali for his exams.

Best wishes,
Fabio

Rated 5 out of 5 stars

Outstanding practice

Excellent teachers, management and resources. Thank you for your help, indeed!

May 6, 2023
Unprompted review
TutorBox - alp logo

Reply from TutorBox - alp

Thank you so much for your kind words, Dr Espinosa. We're so glad you enjoyed your time with us.

Kind Regards,
Fabio

Rated 5 out of 5 stars

“I would highly recommend Talent…

“I would highly recommend Talent Engaged Tuition as they are a fantastic tutoring service that really focus on quality and customer satisfaction. Great experience with Talent Engaged Tuition, the team excellent and very helpful staff , and they keep updating with the parents and giving feedback after each lesson, Thank you to all Talent Engaged Team.

October 1, 2022
Unprompted review
TutorBox - alp logo

Reply from TutorBox - alp

Thank you for your positive review, Bhavna. We appreciate you!

Kind Regards,
Fabio

Rated 5 out of 5 stars

I highly recommend Talent Engaged…

I highly recommend Talent Engaged Tuition Centre to any parents looking for a caring and effective learning environment for their children. Their focus on student success and well-being make them a great choice for any child in need of extra academic support.

April 1, 2023
Unprompted review
TutorBox - alp logo

Reply from TutorBox - alp

Thank you so much for your kind words, Kenan. I'm glad the kids have found their time with us useful and that you are happy!

Kind Regards,
Fabio

Advertisement
Rated 5 out of 5 stars

Great experience with Talent Engaged…

Great experience with Talent Engaged Tuition school.
Very satisfied with the results. My daughter passed her 11 plus due to the support she had from her tutor and all the staff .Highly recommended. Thank you to all Talent Engaged Team.

April 27, 2023
Unprompted review
Rated 5 out of 5 stars

Very Satisfied

I am very impressed with the with the service my son has been receiving since he started his tuition. His tutor has help him with many things that he had difficulties with, she using a lot of interesting worksheets abs explains very week. My son finds her way of explaining things very easy. The stuff there are always really friendly and always willing to help.

April 25, 2023
Unprompted review
Rated 5 out of 5 stars

I strongly recommend Talent Engaged…

I strongly recommend Talent Engaged Tuition for beneficial tutoring due to their dedicated and supportive tutors and excellent facilities. I truly believe the centre has helped my daughter to succeed and become more confident in her studies. Thank you…
Very professional tuition centre and friendly environment.

April 26, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look