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Taocbd Reviews 7

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

7 reviews

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Rated 2 out of 5 stars

TaoCBD is bad at communication but don’t give up

This company is extremely bad at communication but don’t give up. When I threatened to dispute my transaction via the contact option on their website the product arrived within 24 hours.

I had ordered my product on their website 3rd May 2025. The payment was taken from my credit card when I placed the order by Viva.com and this notification from Viva.com had all the details of my order. However I did not receive any confirmation of my order from TaoCBD nor any notification of the likely delivery date.
I waited a few days and then sent a msg via their website contact page. There was no communication. After 10days I sent another msg marked URGENT and said in 2 days I would dispute the transaction.

As there had been no communication I thought I had been scammed though their product was recommended by a contact of my son.

Anyway a good outcome for me but it could have been avoided with email or text confirmation of my order from the actual company I had ordered it from.

May 3, 2025
Unprompted review
Rated 5 out of 5 stars

Myself and my mum have been using this…

Myself and my mum have been using this company for CBD oil and Vapes the past year and their products are very good. Always come in time and the quality is excellent. I highly recommend

January 25, 2024
Unprompted review
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Reply from Taocbd

I am so happy that both your mum and you are continuing to enjoy your CBD journey. Many thanks for your continued custom.

The Tao Team

Rated 5 out of 5 stars

At last a high quality CBD at a good…

At last a high quality CBD at a good price. I'll certainly be ordering again.

April 18, 2023
Unprompted review
Taocbd logo

Reply from Taocbd

Hi Jason

Thank you for your comments, we are so glad you are enjoying your CBD. Would you be able to share some of your personal experience with our products? Other customers can find this very helpful.

Best wishes


Charlie

Rated 5 out of 5 stars

Ordered on line over the weekend

Ordered on line over the weekend, parcel arrived Tuesday morning.
Very prompt delivery and very good product.

April 18, 2023
Unprompted review
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Reply from Taocbd

Thank you for your review. I hope you enjoy your product. It's great when the Post Office delivers promptly. Please feel free to update with any experience you have after using our products. Other customers find these customer reviews very helpful.

Best wishes


Charlie

Rated 5 out of 5 stars

Absolutely love these people

Absolutely love these people - I've tried their tea bags which are fabulous and are the only thing that actually helps me sleep and their oil which has helped both me and my rescue pooch. Both arrived super fast and their after care is great too. They answered my questions patiently and are always friendly and helpful. Can't recommend Tao CBD enough.

March 29, 2023
Unprompted review
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Reply from Taocbd

Thank you for your comments. I hope both you and the pooch continue to enjoy the benefits of our products. Please feel free to update us on how you are getting on.

Best wishes


Charlie

Rated 3 out of 5 stars

No delivery and no response.

Order received after days late, will order again from them.

Ordered Thursday, with 24hr delivery, payment taken on Thursday, received email on Thursday stating order complete, it is now Monday, and no delivery.
At this time have contacted them twice through their website and have had no reply.
Not happy.

March 6, 2023
Unprompted review
Taocbd logo

Reply from Taocbd

Hi Peter, I can only appologise for the delay in you receiving your product. I have checked the tracking and it seems to be scheduled for delivery tomorrow by Royal Mail

By way of appology I will arrange for you to be emailed a 1 time 50% discount voucher for your next purchase.

I hope that you do find our products beneficial for you. Once again my sicerest appologies for the delay.

Best wishes

Charlie

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