Good service all around
Good product description, smooth ordering process, quick and transparent delivery, kind and personalised follow-up. I highly recommend this store.
May 27, 2026
Unprompted review
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Company details
Written by the company
Hos SURFMORE designer og udvikler vi oppustelige Stand Up Paddle boards, samt en lang række tilbehør til aktiv vandsport. SURFMORE er skabt med udgangspunkt i kvalitet, konstruktion og udstyr til penge som alle har råd til. Alle boards er designet til begyndere, øvede og personer som vil godt igang med sporten. Vi klæder dig på i alt neopren fra både fodtøj, handsker, huer til våddragter og svømmeveste. Vi bestræber os på at være din faste leverandører af kvalitetsudstyr til fornuftige priser. SURFMORE er startet i starten af 2018 og har på kort tid vokset sig til en markant webshop og leverandør af surf og sup tilbehør. Sortimentet er løbende blevet udvidet og tilsvarende er nye brands kommet ind i porteføljen. Dette betyder i dag at vi både forhandler SURFMORE produkter, samt en række af flere internationale og ankerendte surf brands på markedet. Altid til de skarpeste priser og kvaliteter. Kvaliteten betyder uhyrer meget for os og derfor kender vi produkterne ned til mindste detalje. SURFMORE er skabt af surfere og derfor kan du være sikker på, at få korrekt og ærlig vejledning, når du står overfør dit næste køb af vandsportsudstyr. Det er din sikkerhed for at komme godt igang. Vi kender følelsen af at fryse om vinteren og vi kender vigtigheden i at være klædt ordentligt på når du skal ud. Hos os gør vi en dyd ud af god vejledning og kundeservice hele vejen. Det er lige fra de første overvejelser, til korrekt brug og håndtering af produktet. SURFMORE er etableret af danske surfere. Vi sender i dag surf udstyr til surfere i hele Skandinavien og vi sidder hver dag klar på mail og telefon til at besvare dine spørgsmål. Vi sender dag-til-dag med GLS og alle forsendelser leveres med track and trace til nærmeste GLS pakkeshop. Derved kan du altid hente din pakke når det passer dig og din hverdag.
Contact info
Gemsevej 4, 7800, Skive, Denmark
- kontakt@surfmore.dk
- surfmore.dk
4.7
Excellent
488 reviews
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Replied to 100% of negative reviews
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Ordered the product it came super fast
Ordered the product it came super fast. Unfortunately they didn’t have the color that we wished for, but they took a chance and send us an alternative color so that the surf board for the snow could get here before the snow was gone as well as a little bag of candy as an extra. I’m sorry.and we were super appreciative. For us, the color didn’t matter. It was more the experience of using the product and they made sure it got here as fast as possible. Spoke with Christian also about how happy we were and I’m super ready to order again when we find something else that fits our needs.
January 7, 2026
Unprompted review
Reply from SURFMORE
Dear Amanda,
Thank you very much for your detailed review. Much appreciated!
We’re sorry that the original color wasn’t available, but when snow is on the ground timing matters more than anything. Our priority was to make sure you could actually use the board before the snow disappeared – and we’re glad you were open to the alternative.
Great to hear that the experience meant more than the color. That’s exactly how we see it as well.
Thank you for the kind words about Christian – the feedback has been shared internally.
We look forward to helping you again when the next need arises.
Best,
Jeppe
Missing refund
In September, I placed an order for a pair of neoprene socks (Order #52394). Unfortunately, I had to travel shortly after placing the order, so I was unable to pick up the package. I assumed the package was sent back and would be refunded, but this didn´t happen. I reached out to costumer service and asked whether or not it would be possible for them to send the order again, or they prefer to refund so I could place a new order. They adviced me to place a new order and promised to refund the initial order. Now 2 months later I stil haven´t received any update from Surfmore or a refund.
December 13, 2024
Unprompted review
Reply from SURFMORE
Hej Zsofia,
Tak for din anmeldelse, og vi beklager meget de udfordringer, du har oplevet med din ordre og refunderingen. Det er bestemt ikke den oplevelse, vi ønsker, at vores kunder skal have.
Vi har undersøgt sagen og kan se, at der er sket en fejl i processen med din refundering. Det er vi virkelig kede af. Vi tager straks hånd om dette og sørger for, at du får din refundering hurtigst muligt. Du vil modtage en bekræftelse, så snart pengene er overført.
Vi sætter stor pris på din tålmodighed og forstår fuldt ud, at dette har været frustrerende for dig. Hvis du har yderligere spørgsmål eller behov for hjælp, er du meget velkommen til at kontakte os direkte på kontakt@surfmore.dk. Vi vil gerne gøre alt, hvad vi kan, for at rette op på situationen.
Venlig hilsen
Christian
SURFMORE Kundeservice
Supernemt at handle og masse af…
Supernemt at handle med og masse af gode produkter. Kommer igen.
May 7, 2024
Who’s the man?
Jeppe is the man!
I don’t usually leave reviews but now I had to. Great customer service and prompt communication!
November 3, 2023
Unprompted review
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Hurtig levering og god kvalitet
January 9, 2023
Super levering.
December 4, 2021
Very good and fast delivery
Very good and fast delivery. Even made sure everything is fine for my special delivery from Denmark to Germany. Great quality and fits perfect!
October 23, 2021
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Fast and good service
I bought a SUP from Surfmore, the whole process was fast and easy. The product is also looking good quality.
July 10, 2021
Amazing out-of-the-box customer…
Amazing out-of-the-box customer service! I've made a mess in the order and challenged the surfmore.dk employees with some last minute changes. Not only Jeppe solved the issue but he was able to stop my order after it has already left the warehouse and provided instructions with different scenarios how to solve it/return item, so I save my money when returning the item (which I needed to exchange for an upgraded Paddleboard).Just wow! 10/10
June 3, 2021
Unprompted review
Super god service og hurtig levering
February 2, 2021
Unprompted review
Super-SurfMore
Super produkt og god service altid en fornøjelse at handle hos surfmore ville klart anbefale andre at handle hos surfmore 😎🌊🤙
January 25, 2021
Unprompted review
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