I had a good experience with Candle Shack. One of my fragrance bottles arrived leaked, but when I contacted them, they quickly sent a replacement. Their customer service was very helpful and responsiv... See more
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Supplies For Candles is the leading supplier of candle making and home fragrance supplies to leading brands and luxury home fragrance businesses in the UK & EU. Established in 2016 Supplies For Candles provides the highest quality candle and home fragrance making ingredients at wholesale prices with free shipping. Established by our Director Nicky in his garage back in 2016 Supplies For Candles now serves businesses in over 60 countries and has recruited over 100 members off staff across two different locations. We are trusted experts in the supply of quality, stylish home fragrance goods along with being market leaders thanks to our extensive and innovative product range, coupled with our renowned knowledge and service. Not only an ecommerce supply store, Supplies For Candles supports entrepreneurs and growing businesses with our incredible knowledge base known as The Hub, where you’ll find everything from inspiration, tips & tricks, to business support and start up advice. Supporting our customers even more we have developed innovative solutions like our Pro Wax Range delivering superior finished products for your candles and wax melts, alongside the highest quality fragrances and our CLP label designer. Not stopping we are continuing to develop solutions to help our customers grow their businesses.
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Unit E, Swinton Bridge Industrial Estat, S64 8BH, Swinton, United Kingdom
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Love SFC my go to for wax and soap making supplies
Easy to place order and it was delivered very quickly. Not used the products yet but they look good

Reply from Supplies For Candles
Absolutely amazing company wont order my wax from anyone else's even order some before and was able to collect just 2 hours later delivery is good service and staff seen lovely when I alone spoke on the phone

Reply from Supplies For Candles
I had a good experience with Candle Shack. One of my fragrance bottles arrived leaked, but when I contacted them, they quickly sent a replacement. Their customer service was very helpful and responsive. Overall, I’m happy with their service.

Reply from Supplies For Candles
Great selection of fragrance oils ,big selection of dupes.i would highly recommend

Reply from Supplies For Candles

Reply from Supplies For Candles
Excellent service, received goods with out any delay and were intact and as advertised. Will use again 😁

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Reply from Supplies For Candles
Have ordered half a dozen times from SFC and have always received delivery safely and quickly. Slight glitch this time when I didn’t receive email confirmation of my order but this was promptly rectified through SFC’s online chat

Reply from Supplies For Candles
Excellent customer service every single time. Nothing is too much trouble and so very helpful. Excellent products and always quick to sort if there is an issue. Absolutely brilliant.

Reply from Supplies For Candles
Great company got lots of products to choose from the only downfall is the shipping prices are so expensive and they use Evri but if they spent that amount of money that they’re paying Evri for shipping or charging us for shipping then we would get a much better service but as they’re using Evri that’s where the service drops because Evri don’t always post your parcel to the right house. I live in the middle of the woods and they said they give it to me neighbour well the only neighbours I’ve got is squirrels birds and a few snakes so it’s really not a good thing to use Evri rubbish but supplies for candles are excellent in their products and the prices just Evri

Reply from Supplies For Candles
Delivered on time, quality materials especially glass vessels.
Although I would like to see an option of 40cl.

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