supabase.com Reviews 

Supabase sells itself as "the backend you don't have to build." Lovely. I just needed somewhere to put my dad's website. It's a modest site, visited mainly by my dad, my mum when he makes her, and a web crawler that I believe has become emotionally invested.

Within a week, Supabase had decided my project wasn't lively enough and put it to sleep. Not deleted, just paused, like a fainting aristocrat who needs smelling salts and a monthly fee. It turns out the free tier is a very sensitive soul. If your site doesn't get enough attention, it simply lies down on the chaise longue and refuses to serve data until someone pays £20-odd a month to fan it back to life.

I opened the dashboard and there it was, as always, the gentle suggestion: "Upgrade to Pro!" It's the hosting version of a hostage note. "We have your dad's website. It is safe. For now. Upgrade within 90 days."

Then I discovered there's an entire industry of tools that exist purely to poke your Supabase database every few days so it doesn't nod off. People have written scripts. People have built startups. Grown adults are running cron jobs that do nothing but tap a database on the shoulder and whisper "you're still employed." At that point I realised I wasn't using a backend service, I was running a care home.

So I did the only sensible thing and built my own backend. Let that sink in. I used a product whose entire purpose is to stop you building a backend, and its main achievement was making me build a backend. That's like buying a dishwasher and being so disappointed you learn plumbing.

Credit where it's due: they don't delete your data straight away, and you can wake the project up by hand. But if I wanted something that collapsed whenever I stopped paying it attention, I'd have got a Tamagotchi. At least the Tamagotchi never asked for my card details.

One star. It would have been two, but the project was paused when I tried to leave the second one.

I have been using Supabase for a few months whilst i delve into the world of prompt based development. I have been quite happy with them until very recently when my usage costs doubled in one month because of an excessive number of requests to the database by my application. The bug is not the fault of Supabase however, in my opinion, not allowing a user to put a cap on how much they are spending is a flaw in their offering and is the reason for this one star review. If they want to encourage entry level developers to use their system, they should offer a way for the user to monitor costs more closely and allow for a cap to be added. after all, not all traffic spikes are due to the application itself but rather bots.

I have configured everything, add a user then something happened with the redirect from the link in the e-mail. Now I found out I can only send 2 emails per hour.
Unworkable.
Uninstalled everything and going to use something else.

We were using Supabase while developing our project, but when we ran into an issue that was blocking our work, we contacted support and received no meaningful response for several days.

For a service that developers are supposed to trust with critical project infrastructure, this level of support is simply unacceptable. A technical problem is one thing — being left without help while your project is effectively blocked is another.

In the end, we could no longer afford to wait. We made the decision to migrate the entire project away from Supabase and move our infrastructure elsewhere.

Supabase may look attractive on paper, but when something goes wrong, support matters. In our case, it simply wasn’t there.

We lost time, had our development disrupted, and ultimately had to undertake a migration that we had not planned to do at this stage.

I cannot recommend Supabase for a serious project after this experience.

Paid twice as I urgently needed more storage and the first payment left me on "Free package", second time the same: the only thing that worked was the deduction from my credit card!!! Assholes don't reply!!! I don't mind paying but paying for nothing but a false promise is called "scam" and that's what this is!!!!

At first looks like a nice freemium solution, however when you start using it you realize that it;s not a viable solution for serious projects, this is why:

- they keep on adding new usage limits every month
- once you upgrade they say that support via email is included. It is though, but it's useless, the support agent was lazy enough to not even troubleshoot or use AI to try to find the problem, and use a templated response
- they often have infrastructure issues causing major problems status.supabase.com

all in all it's good, but not for serious business

I downgraded from the Pro plan to the Free plan last month, but they completely ignored it and tried to charge my card anyway. It is a highly unfair practice to hold onto payment details and attempt to force charges through after a customer has clearly changed their subscription. Be very careful giving them your billing info—this feels like a complete scam.

Good service until you face any kind of issue, no direct line to support, weeks to wait for answers and if your business depends on it, you're going to be losing god knows how much money before they can get around to you.

Absolutely useless, full of strange and ridiculous limits. I tried it personally, and I don't recommend it for almost anything, and this can be afforded by other users too. Just see the service's rating. It is awful, and this is not by chance. Don't lose your time here. Another crap

The best Postgress database I have used, good for fast SQL, instant API calls, cron jobs and storage it's amazing to code with

their status page says server uptime is 99%. absolute joke, its down multible times a week and when it is my website is completely not functional, horrible experience. do not reccomend

Supabase.com is hosting project used for credit card theft
Despite abuse and security reports, the user is still active with supbase - they use the same project developed and hosted by Supabase

I had a very disappointing experience with Supabase support. I was locked out of my account because of a two factor authentication issue, and getting help was much harder than it should have been. The support process was slow, and I did not receive a clear solution or regular updates. This delayed my work and prevented me from accessing a critical production project.

I expected much better support for a platform that businesses depend on. Good technology should be backed by responsive customer service, especially when customers are locked out of their accounts. I hope Supabase improves its account recovery process and support response times so other customers do not have the same experience.

I love supabase been using it for a few years now, never had a problem and super easy to upgrade

this service should be shut down.
supabase strategy was to involve this service into fast unreliable and unprofessional AI website builders like cursor, lovable and more. But, in fact, this database is A) very slow B) not professional C) FULL of bugs.
If you want to create a webapp, RM, SaaS supabase is the absolute wrong provider. In addition, no support around. Absolutely horrible for a Database service-provider.
After a deep analyse of the company behind, its not a surprise. Why? Singapore.
Good luck with them. Take this review serious. Otherwise you will find out by yourself. Avoid supabase, not because of principles, but because of very, very, ridicolous low service quality. pretty scary for a company holding your websites brain and heart in hands.

really, avoid it guys.

I had a very poor experience with Supabase billing and support. After I questioned an unexplained charge and opened a billing dispute because my earlier inquiries were not properly answered, they removed my payment method, downgraded my organization, paused my projects, and threatened account/project removal instead of helping me migrate. In my opinion, this is a shady and hostile way to treat a paying customer trying to resolve a billing issue and protect their data.

Created a project and generated the APIs. I then spent just over a week preparing the system architecture and development documentation before starting implementation. When I returned to begin coding, the project had already been paused due to inactivity, despite having no database tables, no hosted application, and no production usage.

Many real-world projects spend considerable time in planning, architecture, and documentation before development begins. A 7-day inactivity window feels unnecessarily restrictive for a project that is still in its design phase. This experience made the platform unsuitable for my workflow and ultimately pushed me toward self-hosted VPS infrastructure, where projects remain available regardless of development timelines.

Went to set up a system in supabase to serve as a personal CRM and they shut it down because of inactivity. I JUST SET IT UP!

Excellent support and a great experience overall.

Cam (Support) and Lenny (Storage) were responsive, professional, and incredibly helpful throughout the entire process. My issue was resolved quickly, and the support I received exceeded my expectations.

It's rare to find a company that genuinely cares about helping its users succeed. A big thank you to both of them and the entire Supabase team.

Paid Supabase $25 on May 13 for their Pro plan (cycle May 13 – Jun 12). They suspended my service on May 19, day 6 of the paid 30-day cycle, citing the FREE-tier storage quota that doesn't apply to paid Pro accounts. My usage was 2.03 GB. The Pro plan I paid for has a 100 GB allowance.

Their support response was an automated FAQ telling me to "upgrade to the Pro plan" I had already paid for six days earlier. The one human reply said "escalating to billing" with no timeline and no fix. A formal demand letter to their support, legal, privacy, CEO and CTO addresses, with both invoices attached, got zero response.

They are also still holding ~2,054 of my customer files and an entire production database I cannot access while paid up. Chargeback filed. GDPR Article 15 Subject Access Request sent. Bulgarian KZP and Singapore CASE consumer regulators next.

Do NOT bet a business on a vendor whose published Pro-plan terms and actual conduct toward paid customers are not the same thing. Test how a vendor handles paid mid-cycle disputes BEFORE you depend on them.