Store Supply Warehouse Reviews 561

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

Wow! I needed a simple 12"x12" tempered glass panel that wasn't going to cost me an arm & a leg. Found it at Store Supply at a more than reasonable price and with a decent shipping fee. Not only was... See more

Rated 5 out of 5 stars

This was my second order! Had to get some grid panel legs & a couple of other things! Very easy to order & very quick delivery! If you are thinking about ordering something from Stores Supply Wareho... See more

Rated 5 out of 5 stars

THE BOXES ARE THIN & EASY TO DAMAGE, RESULTING IN AN GREATER CHANCE OF LOOSING PARTS. LUCKY ENOUGH THE FED X GUY HAD TO TAPE UP THE BOXES THE BEST HE COULD, STILL LEAVING THE GREATER CHANCE OF LOOSING... See more

Rated 3 out of 5 stars

Everything I received was either broken or used. Had to repair every piece of acrylic. The earring display I received had already been glued together and then taken apart before sending it to me. Als... See more

Company details

  1. Wholesaler

Information provided by various external sources

Store Supply Warehouse is your source for store fixtures, retail supplies and display cases. Our selection of store supplies is guaranteed to ship same-day on orders before 3 p.m.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

561 reviews

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Rated 5 out of 5 stars

Large range and high value

The website offered a great selection of product for what we needed to make our business successful. The shipping time was accurate and communicated through emails. Highly recommend

July 18, 2022
Unprompted review
Rated 5 out of 5 stars

Please help with providing instructions!

I ordered the wire grids to display my art work but there is one problem! How do you put these together? I sent an email to your store last week and still have not heard anything back. They are supposed to be collapsible but from what I see I am going to have to tote around a tool box just to put them up and take them down! I need some help please! No instructions came with these.

July 17, 2022
Unprompted review
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Rated 5 out of 5 stars

Excellent transaction

Excellent transaction! Easy to contact customer service! I can't tell you how many people I've told about how well I've been treated by Store Supply Warehouse! I will continue to do business with them instead of the overpriced local companies in my city.

July 17, 2022
Unprompted review
Rated 5 out of 5 stars

I placed an order for 100 small boxes…

I placed an order for 100 small boxes and 4 packages of velvet pouches. I received the boxes but only 3 of the 4 pouches arrived. I called and talked to customer service. The last package of pouches was received yesterday.
Great service and customer service! 5 stars in my opinion. The customer service person was polite and very helpful.

July 16, 2022
Unprompted review
Rated 4 out of 5 stars

Backorder Canceled, Not By Me, and Apparently Not By Them Either!!

The item was backordered and I didn't mind waiting, but instead the order was canceled on your end. So now I have to just keep checking to see if it's in stock ... or buy it somewhere else.

UPDATE - Although I did get an email saying it was dropped, upon signing back into our account, the order is still showing as waiting to be filled, so I guess they will fill and ship as soon as they receive them. Since we're not in dire need, we'll wait because they have the best prices on them.

July 15, 2022
Unprompted review
Store Supply Warehouse logo

Reply from Store Supply Warehouse

Thank you for getting back to us so quickly. I checked this order. I'm showing there are earring cards on back order. There was a note stating that an email was sent out on 7/1 and a voice mail message sent regarding the back order. The item is expected in on 8/19. That date is approximate. We apologize for any misunderstanding. If this is not the item you are referring to, please let us know what the item was that was cancelled.

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Rated 5 out of 5 stars

Shipping on point

I needed grid wall sooner than later, along with hardware for it and a few other things. Everything arrived sooner than the original delivery date..great service all around.

July 14, 2022
Unprompted review
Rated 5 out of 5 stars

Retail Supplies

My experience with online ordering through Store Supply is always very easy. The website is simple to navigate and usually, they have what we need. As a non-profit thrift store, our budget for supplies is never exceeded when shopping with Store Supply. If there is a problem, their customer service is top-notch. No complaints here. Thanks, Store Supply for your support and availability.

July 13, 2022
Unprompted review
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Rated 5 out of 5 stars

Excellent customer service from beginning to end!

I received excellent customer service! Ordering was simple, and then I received a special phone call to verify the shipping method (as I had included some potentially conflicting comments about maybe wanting to pick it up). The best was yet to come! We received one damaged piece and when I called to report the damage, the customer service rep expertly handled and was able to send out a replacement the same day!

July 11, 2022
Unprompted review
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Rated 5 out of 5 stars

Fast shipping

Fast shipping, and very professional as well. The price was very inexpensive without sacrificing quality. I definitely recommend this place.

July 9, 2022
Unprompted review
Rated 4 out of 5 stars

Would recommend

Items were well priced, and I was very happy with quality and how easy it was to setup. Bith shipments arrived faster than I expected & within a day of each other. I only wish I had found website sooner. Would have purchased mannequins as well.

July 7, 2022
Unprompted review

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