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Rated 1 out of 5 stars

Terrible overpriced merch. Ordered 4/30, had to email them a week later because there was NO movement. Demanded it be shipped or a refund. Got a generic email stating they’re very busy and trying to... See more

Rated 1 out of 5 stars

Ordered over two months ago. NEVER got ANY shipping information. Sent several contact us forms about it, and was only told that they'd "make a note" to make my order a "priority." Yeah, bullshit. Abso... See more

Rated 1 out of 5 stars

So as 95% of other reviewers I am appalled at the lack of service from this company. I placed an order 14th November and have had notification that it has been shipped but tracking numbers are... See more

Rated 1 out of 5 stars

No matter how much I like Melanie's music, the shop is a disaster: Tracking is not reliable. I got a tracking number but it doesn’t say with which company it got shipped, I tried every company I... See more

Company details

  1. Clothing Store

Information provided by various external sources

Welcome to K-12 by Melanie Martinez. Get the latest tour, music, videos from Melanie Martinez.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

43 reviews

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No history of asking for reviews

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1.6

All reviews

(43)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Been over a month and no package...

Been over a month and no package! Spent well over a hundred. Customer service doesn’t even know what’s going on and can’t give you proper answers but offer a refund. I don’t want my money back I want my items!

October 25, 2019
Unprompted review
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Rated 1 out of 5 stars

Awful company to deal with

1. Their terms & conditions state if using a credit card "You will only be charged once your order ships", I was charged as soon as the order was made.

2. Now 7 weeks later my order still hasn't shipped!!!!

3. When I emailed them to query why the order was taking so long to ship I was told there was a warehouse move happening (taking 7 weeks????) and the order would ship at some point but they couldn't tell me when. Also don't bother contacting them again are there would be no further updates.

!!!!!!

October 23, 2019
Unprompted review

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