INMOTION Reviews 187

My battery died within the warranty period and they sent a new one out right away. Could not ask for better service. This cannot be said for all companies. Had an issue with an E-moto straight out o... See more

Upon purchasing a new InMotion V9 I noticed a slight knocking noise coming from the wheel every now and then. I opened a support ticket with InMotion and they responded very quickly. After some brief... See more

Five stars for InMotion. Their electric unicycles are top-tier, but what really sets them apart is their amazing customer support. They are professional, knowledgeable, and provide exceptionally fast... See more

Amazing customer service, by phone and Wifi connection directly to the machine, during a holiday week. My machine sat unused for over a year, and locked itself out for safety. After a reset by the tec... See more

I purchased a seat for V13 before actually having the wheel. When the deal fell through I was forced to cancel the order. John at Inmotion was very understanding and did everything possible to help me... See more

So my review is about my inmotion rs scooter in general. Although there are some issues regarding connectivity to the designated app and also an issue with a defective controller, everything else has... See more

Very happy with the communication from the InMotion team regarding replacement parts for an InMotion Air Pro scooter. InMotion agreed to pay for parts and I agreed to pay for shipping because I recog... See more

Over the two years I've owned the Inmotion RS, I've encountered numerous problems. The helpdesk was always easy to reach and always provided a suitable solution. I haven't had any problems in the last... See more

here is the deal i was genuinely thinking how can i get my message across with out sounding to good to be true all i can do is tell you straight, i have the s1f long story short coming from a vet, t... See more

I was very lucky to find this company, which sells high-quality Inmotion scooters and provides support like no other. Even though Segway released a new line of scooters, I still chose the Inmotion S1F... See more

I own 9 wheels/euc inmotion is probably the best out there for them.. they aren’t a 3rd party seller like almost all others so they take it a bit more serious so not just the quality control and build... See more

Had a defect on my wheel caused to moisture. Though I had to create a 'ticket' , for older people somehow strange, it did then well. Anthony stayed in contact and my rides continue now. Very relia... See more

I bought a inmotion v11 used and because I'm a new rider and old, I was having trouble learning to ride. So, I bought a inmotion e20. It's a great little wheel and fun too! It's not super expensive... See more

Not only was my query answered promptly, the reply explained clearly what was required to attempt to sort it out. After replying the problem had been corrected and gave me clear instructions in regard... See more

My new V9 just arrived and on September 29, 2025 I unboxed and updated the firmware. Several functions do not work now. I have zero miles on the wheel. I contacted inmotion support and they said "1-2... See more

Huge thanks to InMotion support. They responded in just about 12 hours. As soon as the thief tried to register the scooter in the app, they blocked it right away, making it completely useless for him.... See more

Before I made my purchase, the one factor you couldn’t really be certain of is the customer service. Let me tell you, I had a couple of small issues ( nothing to do with the absolutely amazing V14 ) a... See more

They have been as helpful as possible giving me a step by step guide on how to trade in my learner euc. To purchasing the upgrade that I am looking forward to receiving. I appreciate everything they h... See more

Amazing customer service! Very prompt response even for a weekend, which is awesome. They resolved my issue quickly and with a great attitude. Highly appreciate a company that cares for their users/cu... See more

I'm so disappointed. I've spent over $1,100 here in the last year. My first scooter (Climber) was fine, so I bought another one (AirPro), which at 450 euro, was close to USD $500. It arrived in April... See more

I originally purchased a V10 but as time went on, I realized that it was too heavy and I was struggling with it. I had waited past the 'return' part but eventually they agreed to give me credit towar... See more

I gave them a 4 star because the end result was a happy ME!!! But not without a moment of desperation and frustration. I love their products and not so much their customer service

i purchased my v11y on black friday. received it and really enjoyed riding it. About 2 weeks after I purchased it, the part of the charger that plugs into the machine broke. I had purchased the two... See more

1st thing inmotion can do is offer a better warranty on a $4,000 scooter. 2nd, improve their customer service skills. Its like the people you speak to have programmed responses like you're talking... See more

Every time I call INMOTION, they either give me the option to leave a message or gave them call me back and the usually respond within minutes or immediately. There is this guy his name is Damon that... See more

You guys responded and followed up quickly in helping me rebalance my V12. After having a flat and changing the inner tube, the wheel wasn't balancing. John guided me through a process, first on the... See more

Best purchase came in time , just when I needed a switch my other rides getting old. Lasts better than other brands I tried I may buy the climber, when on the 4th year other brands complete their use... See more

Inmotion's customer support was very fast with their responses. They are very helpful with answering questions and seem to care about the customer. I absolutely love the first euc I bought and had to... See more

Bought from INMOTION 2 times now 1st for the V12HT and now for the V12S both experiences have been wonderful. They are quick to answer phone calls and answer questions they are also very good about sh... See more

My experience with Inmotion turned out great. I purchased the V13 pro and had an issue within the first year. Getting timely assistance was an issue for me at first; however, they did respond and ev... See more

I currently own 4 InMotion EUCs and have only had one issue, a shock on my V-14 leaking oil. I appreciate the overall quality of the product but even more the customer service. That issue was resolv... See more

I spent 2 months researching my scooter upgrade. Dozens of youtube reviews and in the end there was only one very clear choice - The Inmotion RS Lite. Love this scooter and the customer service afte... See more

This is my first EUC so i decided to go big or nothing, I am learning how to balance properly but i am confident that as soon as i learn good i will glide the world.. Thanks to all the staff of Inmoti... See more

I upgraded from the V8S to the V11Y through INMOTION’s trade-in program. The process was not always smooth — I experienced a tire issue on my V8S that caused some frustration and took several roun... See more

I purchased the inmotion v14. The wheel has been absolutely amazing. Great design both physically and while connected to inmotion app. This has definitely a purchase that was extremely worth it. Cus... See more

Well I'm new to the scene hopefully soon to join the team here at in motion The fact that they taking the time to even listin to what u have to say makes me as hopefully soon to be consumer slash a... See more

Packaged really well so no damage upon delivery. Definitely follow the instructions and inflate the shocks both upper and lowers before the first ride. Save a few ankle impacts and small bruises, I am... See more

I drive an inmiton s1 l9, it's very nice and I enjoy it. In every problem I have, the inmotion team's support service comes to my aid and they solve all problems instantly. In fact, there is no proble... See more

i was having problems with my e scooter so i had to get into contact with inmotion as the place i got my scooter had shut down. I thought this would be a hard process but the staff of inmotion were so... See more

My inmotion climber is under warranty. It’s been just over 8 weeks and unfortunately still unresolved. The company has been good at trying to get my issue sorted until now. When the issue arose they... See more

The inmotion customer service support team was very friendly and helpful with providing me parts for the warranty i needed and did not give me no problems at all. I'm really grateful for the company p... See more

A quick response to a question about a new product that hasn’t yet been officially launched and released yet .. and I totally understand that Inmotion wishes to keep its details quiet until the offici... See more

After receiving my V8S I contacted support with a question. The answer was expeditious, very helpful and solved the issue right away. Very professional and a great example for excellent support. And... See more

The v11y i purchased is an amazing wheel so fun to ride. When I needed assistance from customer service it was swift and immediate service and they stopped at nothing to fulfill my every wish. Thank y... See more

I experienced issues with both the main board and driver board on my Inmotion V11. Since general support and certain spare parts are difficult to obtain in Germany, I reached out to Inmotion US supp... See more

Good experience without any issues, good Team customer service and technical service also. I both my scooter from inmotion website. Safe and secure. I got 50$ extra discount promo code from inmo... See more

Inmotion's devices are made super rigid. If you're thinking of learning to ride and a machine to beat up on with a support team that's there to help you. Get an inmotion wheel!

Communication and empathy. Great customer service. These guys talk to you and comprehend /understand your issues and address them accordingly and don't brush you off to some computer system. Thank you... See more

I recently took advantage of the Inmotion trade in program to get a V14. Even though some things had to be verified and then re-verified it was a very easy, very positive experience. After dropping of... See more

I shared my experiences with the e-scooter (climber.) Good scooter, for me. I live in South-ward section of Newark, NJ. A lot of hills. The Climber E-scooter, accomplishes the task.