The treadmill looks elegant and offers plenty of space. It’s great for walking, but not suitable for running. The motor is generally quiet, but unfortunately, we experienced a problem. Right from the... See more
Company replied
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See what reviewers are saying
Choosing the Sportconic P106 Pro treadmill turned out to be a fantastic decision. It’s a perfect fit for my apartment living — impressively quiet, exceptionally stable, and crafted with real attent... See more
Company replied
I bought the P106FA Pro Treadmill. The product feels very solid; it doesn’t come with fancy smartphone connectivity features, but the price is good and the build quality is high. The speed range is mo... See more
Company replied
Bought the P106FA Pro and it arrived pretty fast, delivered to my door instead of the package shop it was sent to - no complaints for that. It's super easy to get going, you just plug it in and hit... See more
Company replied
Company details
Contact info
Pascalstraat 8, 7903BJ, Hoogeveen, Netherlands
- 085 - 40 124 34
- info@sportconic.com
- sportconic.com
4.0
Great
1K reviews
Replied to 85% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Sportconic
Hi Oxana,
Thank you for sharing your experience. Great to hear that the treadmill is perfect for home use.
We wish you many enjoyable and active moments.
Team Sportconic 🩵
Reply from Sportconic
Hi Nagendra,
Thank you for sharing your experience. We’re glad to hear that you like the product and that it meets your expectations.
We hope you enjoy your purchase and wish you many more enjoyable miles.
Team Sportconic 🩵
You should not use dpd for delivery
You should not use dpd for delivery. After been told item would be delivered to my home, communication then said I had to collect from depot…. Not happy
March 11, 2026
Reply from Sportconic
Dear Mary,
We’re very sorry that your parcel was delivered to a pickup point. As we also discussed in our previous email correspondence, DPD indicated that there was an issue with the postcode provided for your address.
Unfortunately, once a parcel is already in transit, as was the case here, we’re no longer able to make any changes to the delivery details. As a result, your parcel was redirected to a pickup location.
We completely understand how inconvenient and frustrating this must be, and we sincerely apologize for the situation. We truly regret that we were unable to adjust your address in time.
If there is anything else we can assist you with, please don’t hesitate to reach out. We're always here to help.
Kind regards,
Sportconic
Delivery delay and Very poor after-service
I ordered the Treadmill P106FA on January 6th, but as of today, February 11th, I have not received the purchased item.
Sportconic has sent me apology emails from different employees, such as Mark, Brandon, and Kim. However, it appears that these may be automated or AI-generated responses rather than personal communication.
When I called their customer service phone number, a recorded message stated that they were experiencing issues with DDP. Now, the phone number is no longer working.
Although delays are sometimes unavoidable, the way this issue has been managed has significantly worsened the situation.
February 11, 2026
Unprompted review
Reply from Sportconic
Hi Regi
Thank you for sharing your experience. We fully understand that waiting from January 6th until mid February without receiving your treadmill is extremely frustrating.
During the period in which your order was placed, we were facing an exceptional accumulation of logistical delays at the carrier, particularly with larger shipments such as treadmills. This has unfortunately caused longer transit times than expected in some cases.
In the relevant period there was also temporarily increased pressure on our customer service, which led to longer response times than desired. The backlog has since been cleared and new messages are being handled directly again.
Regarding your concern about automated communication, our replies are sent by our team, although in busy periods templates may be used to ensure everyone receives a response as quickly as possible.
Your order has been actively followed up to ensure correct resolution. You will not be left without delivery or an appropriate solution.
Team Sportconic
Edit: Company has responded waiting to see how it goes
Edit 4: I've gone back and forth with the company telling me they will schedule the pick up and then they stop responding entirely for multiple days now it's been almost over a week
Edit 3: The company has once again ignored my e-mails and despite claiming in their reply: "We will prioritize it immediately and ensure everything is properly arranged." Nothing has happened. I will wait one more day before I open a PayPal case and take matters into my own hands.
Edit 2: My Order Number is #15593325 since you have stated in your reply once again that
"We also want to clarify that our 100-day trial and free pickup policy are genuine policies that we stand by. Return requests are processed and scheduled properly once we can match them to the correct order."
Go ahead and answer my e-mails and schedule the free pickup as you promised.
Edit: The company has responded to my e-mails and offered to schedule the pickup. If they follow through with it I will update this review again.
The treadmill is very noisy, which seems to indicate a defect or the product is simply bad and the company uses fake reviews. Anyway, they offer:
“100 days trial, hassle-free.
If the treadmill still isn’t right for you, no problem: returns are free and we can pick it up from you.”
So I used their form to schedule a return and asked them to pick it up. All I got was an email in a language that was neither my native tongue nor English, and translating it resulted in some nonsense unrelated to the return. I tried to use their return form again, but it told me I had already submitted it, so I wrote them an email but got no response.
I'm willing to update this review if they actually deliver what they advertised and pick up the treadmill as they promised.
February 5, 2026
Unprompted review
Reply from Sportconic
Hi,
Thank you for updating your review and for taking the time to explain your concerns.
We understand that the situation has caused frustration, especially regarding communication and the return request. Over the past period, we experienced a temporary backlog in customer service, which led to slower response times than we consider acceptable. All backlogs have now been cleared and our customer service is fully up to date again, meaning new and pending cases are handled promptly.
We also want to clarify that our 100-day trial and free pickup policy are genuine policies that we stand by. Return requests are processed and scheduled properly once we can match them to the correct order.
Based on this review alone, we are currently unable to locate the specific order in our system. To make sure the pickup is correctly arranged and handled without delay, please email us at service@sportconic.com with the name and email address used for the purchase, along with your order confirmation if possible. We will prioritize it immediately and ensure everything is properly arranged.
We are committed to resolving this correctly.
Team Sportconic
Reply from Sportconic
Thank you for your lovely review. We are delighted to hear that everything has met your expectations. It gives us great satisfaction that the delivery and the product are exactly as you had hoped.
We hope you enjoy using it and thank you for trusting in Sportconic!
It has been 17 days
It has been 17 days, still haven’t receive my threadmill! Never again! It’s not okey, have sent two emails no response!
January 9, 2026
Unprompted review
Reply from Sportconic
Hej Lina,
Tack för att du delar din upplevelse.
Vi förstår verkligen att det är frustrerande att vänta i 17 dagar utan tydlig uppdatering. Särskilt när du har skickat flera mejl och inte fått svar direkt. Det är inte den service vi vill ge.
Din beställning gjordes under början av januari, en period då vi drabbades av ovanligt stora logistiska förseningar hos transportören. Detta påverkade både leveranser och svarstider. Alla eftersläpningar är nu åtgärdade och vår kundservice är åter fullt tillgänglig.
Vi ser att din beställning enligt din begäran har annullerats och att hela beloppet har betalats tillbaka. Skönt att det i alla fall blev korrekt avslutat.
Vi beklagar verkligen hur detta har upplevts från din sida. Om du skulle ha några frågor framöver hjälper vi dig gärna.
Team Sportconic
Sportconic P106 Pro - an excellent choice
Choosing the Sportconic P106 Pro treadmill turned out to be a fantastic decision. It’s a perfect fit for my apartment living — impressively quiet, exceptionally stable, and crafted with real attention to quality. The best part is that it’s ready to use straight out of the box, so you can start your workout the moment it arrives.
Its compact size makes it easy to place anywhere, while the included remote control and large, clear display add real convenience. The speed range is ideal for energetic walking or light jogging, and even at 178 cm tall, I find the running surface comfortably long. I genuinely enjoy using it, often pairing my sessions with an audiobook for a daily routine.
I also have to praise the delivery — during the Christmas and New Year period, it arrived from the Netherlands to Poland in just 7 days, which is an excellent result.
January 5, 2026
Reply from Sportconic
We are delighted to hear that you are so pleased with the P106 Pro. You describe exactly what we had in mind when we developed this model: a compact device that is ready to use straight out of the box, runs comfortably, and is ideal for intensive daily use.
We are also happy to hear that the delivery was quick and smooth despite the busy period. We greatly appreciate your detailed feedback.
Enjoy your workouts and we wish you the best!
Product works as advertised! Great deal for the sale price
Fast delivery, product works very well as advertised. No complaints!
January 23, 2026
Reply from Sportconic
It's great to hear that everything is working exactly as you expected. Fast delivery and a product that works perfectly right out of the box is exactly what we strive for.
Thank you for your lovely review. We wish you many more enjoyable miles!
No delivery. Unhelpful customer services
Ordered 12/01, Still have not recieved the treadmill. Sportconic have communicated that due to bad weather there was delays with orders from 02/01 - 13/01 however it has been 2 weeks since said bad weather and still no promise on delivery. My delivery has been handed over to dhl and this has also taken 4 days and they still dont have the parcel from sportconic.
Their website still says they offer 1 - 2 days delivery time, they should update this until such time that they can fulfill this promise.
Their customer service also only provided a copy/paste response and no real solutions, even after we have offered to collect this ourselves.
Would not recommend this brand to anyone.
January 12, 2026
Unprompted review
This company are frauds
This company are frauds, they sold me a broken treadmill and dont communicate at all, don't solve the problem, don't return money for the treadmill
January 23, 2026
Unprompted review
Still waiting for delivery more than 10…
Still waiting for delivery more than 10 days after purchase, although promised to deliver within 2-3 days.
January 22, 2026
Unprompted review
Reply from Sportconic
Hi Anita,
Thank you for taking the time to share your experience.
I understand how disappointing it is to wait longer than expected, especially when a delivery was initially indicated within a shorter timeframe. That kind of delay naturally causes frustration.
Due to an unfortunate combination of logistical circumstances in January, this order did not progress as smoothly as we normally aim for. As a result, the delivery took longer than intended.
According to the available delivery information, the order has since been delivered and this situation has been completed on our side. We hope everything arrived properly and that you are now able to use the product as intended.
Thank you for your feedback 🙏🩵
Team Sportconic
Long waiting time
Long waiting time. The goods were ordered on 8.1. and it is 21.1. and the goods have not yet been delivered to me. Big disappointment. I would not order any goods from this site again.
January 8, 2026
Reply from Sportconic
Hi Jozef,
Thank you for taking the time to share your experience.
I understand how disappointing it is to wait longer than expected for your order, especially when you were looking forward to receiving it. That kind of delay naturally leads to frustration.
Due to an unfortunate combination of logistical circumstances in January, this order was delayed and did not follow the timeline we normally aim for.
According to the available delivery information, the goods have since been delivered and this situation has been completed on our side. We hope everything arrived properly and that you are now able to use the product as intended.
Thank you for sharing your feedback 🙏🩵
Team Sportconic
The delivery is badly delayed.
I cannot give an assessment of the product itself, because the treadmill never arrived. More than three weeks have passed since the order, yet according to DPD’s tracking information the parcel has not even been handed over to them. According to Sportonic, the reason is challenging winter conditions? However, winter happens every year, and I haven’t heard reports of other (carrier) companies having particular difficulties.
January 20, 2026
Unprompted review
No delivery and no response
When I was ordering the stated delivery time was 2-3 days. Now it has been 11 days package has not been sent and I can no longer get a response via e-mail. I have no idea when/if they will send the package.
January 11, 2026
Unprompted review
Haven't received my package yet so…
Haven't received my package yet so difficult to give a good feedback
January 8, 2026
Unacceptable delay
It has been 12 days, still can’t receive my threadmill. They hide back to bad weather conditions which happened week ago and they complain about DPD by telling that DPD doesn’t prioritise them which should not be my problem. You decide to work with DPD (which is the far worst company) not me. Please dont continue to complain, find a solution and deliver my product
January 20, 2026
Unprompted review
Reply from Sportconic
Hi Serhan,
Dank je wel dat je de moeite hebt genomen om je ervaring te delen.
Ik begrijp goed dat het wachten op je bestelling en de ervaren vertraging voor veel frustratie heeft gezorgd. Zeker wanneer je al langere tijd uitkijkt naar je product, kan dat erg vervelend zijn.
Door een ongelukkige samenloop van logistieke omstandigheden is deze bestelling in januari helaas vertraagd geraakt. Daardoor is de levering anders gelopen dan we normaal nastreven.
Inmiddels is de loopband geleverd en is deze situatie afgerond. We hopen dat alles goed is aangekomen en dat je de loopband nu kunt gebruiken zoals bedoeld.
Dank voor het delen van je feedback en voor je geduld 🙏🩵
Team Sportconic
It's been 13 days since I ordered and I…
It's been 13 days since I ordered and I still haven't received anything, I'm waiting!!!! I'm very angry
January 8, 2026
Reply from Sportconic
Hi Michal,
Thank you for taking the time to share your experience.
I understand how frustrating it is to be waiting for your order and not knowing when it will arrive. That uncertainty can understandably lead to a lot of irritation, especially after several days.
Due to an unfortunate combination of logistical circumstances in January, this order did not progress as we normally aim for. As a result, the delivery took longer than intended.
This situation has since been resolved, and the order is no longer open on our side. We hope everything has arrived properly and that you are now able to use the product as intended.
Thank you for sharing your feedback and for your patience 🙏🩵
Team Sportconic
It's been horrible
It's been horrible. We still have not received our treadmill even though we payed for it since the 8th January. It's the 19th and still nothing. I know there has been weather problems but they promised to send it first thing this week and I'd get a message today.... but NOTHING!!! There is still no movement on the order when I checked. I'm trying to be patient, but this is Ridiculous!! If I don't get a message saying that they sent it by tomorrow, then I'm cancelling the order. Let's hope we get our money back 🤞🤞
January 8, 2026
Reply from Sportconic
Hi Nadissa,
Thank you for taking the time to share your experience. I understand that this situation has caused a lot of frustration, especially if you've been waiting for a long time and haven't seen much progress with your order in the meantime.
Your order was placed during a period characterized by an unfortunate combination of logistical circumstances. As a result, some shipments were processed and delivered later than we normally aim for. That's not the service we stand for.
According to the available delivery information, I see that the order was delivered on January 26th. We sincerely apologize for the inconvenience and frustration this process has caused.
We hope you're able to use the treadmill properly now and wish you lots of enjoyment with it 🙏🩵
Team Sportconic
I don’t have my parcel jet but you…
I don’t have my parcel jet but you already send me email to send opinion about you
January 8, 2026
Reply from Sportconic
Hi Patryk,
Thank you for taking the time to share your experience. I understand that it's confusing and frustrating to receive an invitation to write a review while your order hasn't yet been delivered.
Your order was placed during a period with an unfortunate combination of logistical circumstances. As a result, some shipments were delivered later than we normally aim for. The invitation for a review is sent automatically and, in this case, unfortunately went out too early. That's not how we ideally want this to work.
According to the available delivery information, I see that the order was delivered on January 22nd. We sincerely apologize for any confusion and frustration this may have caused.
We hope you're now able to use the product properly and wish you lots of enjoyment with it 🙏🩵
Team Sportconic
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