Spinanga Reviews 

They still don’t pay my withdrawal 23/8 this casino closed don’t answer email or WhatsApp vip … is the same company with spinsy I think they stop working all the balances they took it and they left that it .. if u wait for a withdrawal in this cazinos is waste of time ..

While this casino was pretty normal, they have now begun to not paying out withdrawals. I have made a withdrawal 10 days ago and they still haven't paid me.
Every day I speak with live support assuring me that my money is safe and on their way and that the delay is due to heavy traffic. Most casinos payout in less than a day.
Apparently they started scamming people. Stay away from this casino.
PS their support mail apparently doesn't work, I've sent countless mails and they never responded.

This casino is a scam they fleeced me for thousands of dollars you can never win from this place becareful

On 04.08.26, I tried to withdraw 530 euros. The withdrawal did not go through, but the money disappeared from my account. I contacted chat support and was told they had technical maintenance and would get back to me. Nothing has happened. I have contacted support multiple times since, and I get the same response every time: 'We are looking into it and will get back to you.' The money is gone, and I have not received any updates. Do not play at this site!

⚠️⚠️⚠️ DONT EVER USE THIS SITE!!! ITS A SCAM SITE!!! ⚠️⚠️⚠️

I made a withdraw OVER week ago and only response that I have got is customer support making excuses that the money is on the way.

I have send over 20 emails and no response!!! I have asked about the withdrawal 2-4 times per day on chat and same generic response: ”your money s on the way..” 😆😆😆

NEVER EVER PUT YOUR MONEY TO THIS PATHETIC SO CALLED BETTING SITE!!!

🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨

Trying to cancel my membership and remove myself from their marketing emails. I contacted support@spinaga

I have an addiction to gambling and sometimes I get the urge to go (like any addict) I requested my entire account be deleted on the 25th June @ 11:27am. Still no response after an additional 2 emails sent asking them for updates on 27th June @ 20:35 and again today @15:17 .

Weirdly though all their marketing emails are sent.

I asked them to remove my entire account and ban me for.life because I am addicted.

Funnily enough since sending the email. So far I have received €50 bonus credit, Free spins, wheel of fortune spins..... blah blah

Spinaga...... Delete my entire account for life and remove me permanently from.the marketing emails, please.

I am trying to deal with an addiction

If I could add screenshots I would

On 30 May 2026, I attempted to make a withdrawal. I have withdrawn successfully from this site before, so I was familiar with the process.

This time, after clicking the withdrawal button (before entering any bank account details), the website displayed a generic front-end error. I refreshed the page expecting to try again, but approximately $150 NZD had disappeared from my real balance. Not a huge amount either.

There was:

No completed withdrawal.
No pending withdrawal.
No corresponding withdrawal or balance adjustment in my transaction history.

I stopped playing immediately and contacted support. I also provided screenshots showing that my account balance dropped from approximately $150.28 to $0.08, without any visible transaction accounting for the difference.

More than one month later, despite multiple emails to Support, VIP and Complaints, live chat conversations, and a formal complaint, I still have not received a substantive explanation of what transaction or account event removed those funds.

Support staff have been polite, but the communication has largely consisted of repeated assurances that the matter is "under investigation" without meaningful updates or an estimated timeframe for resolution.

Based on my experience, I cannot recommend this site. I will gladly update this review if Spinanga identifies the cause of the missing funds and resolves the matter fairly.

Wish the games would load faster in between spins but other than that I enjoy spinsaga! :)

Do not reccomend. If i could give less than one star i would. Won $600 and when i enquired about how long until I received winnings ( it had already been a week) my winnings disappeared as did my whole game history so no proof on my account. What I did have was the email they sent me with the date time and amount but apparently thats not enough proof! What??? And the usual sorry we understand your frustration line. Not good enough. What a scam

I wish that they had more of a selection of games but the bonus’s are pretty good.

This casino dont take responsible gambling seriously at all
I have sended them e-mails to close my acount permantly but they dont care
And another thing they don pay out withdrawels either
Keep away from this shitcasino

hello my name is simar i need a fut coins in spinanga casino i need urgently any one have plese send a massage i will pay instaly

A huge scam — never play here. There are far better casinos to choose from. I had won some money and had already requested a withdrawal. While I was still playing, they suddenly closed my account without providing any reason whatsoever. To anyone reading this review: I hope I can save at least one person from playing here. Never, ever trust this casino with your money. Please stay away and keep your hard-earned money safe.

It is unacceptable that Spinanga chooses to reply publicly on Trustpilot to protect its image, while completely ignoring my direct emails regarding a serious responsible gambling and self-exclusion complaint.

I have made multiple attempts to resolve this matter privately and professionally, yet I continue to be ignored once the conversation moves away from public view.

This behavior shows a lack of transparency and respect toward customers facing serious issues.

Since Spinanga refuses to properly address my case by email, I am now actively seeking assistance and guidance on how to file official complaints with the relevant authorities and consumer protection organizations.

I will continue documenting every ignored email and every public response until this matter is resolved fairly and responsibly.

Casino does not pay out winnings, 20 thousand CZK not sent even after 5 working days, they added cashback from my deposit to the winnings of 273 thousand and then made it impossible to withdraw until the 300x bonus was not rolled over in bets. To make matters worse, all the machines were completely unwinnable and there was no other option than to lose it.
The worst scam I have ever seen and experienced

The merchant Spinanga is refusing to process my withdrawal (ID: 679fbb4f-71c4-4227-ae96-b12edcdf3fca) for 10 days. I suspect fraudulent activity. Can you investigate the status of this transaction?

My experience with this site has been terrible. Account verification alone took almost 6 months to be fully completed—they kept asking for so many requirements. Then it takes about a week for them to process each submission, and if what you submitted is wrong or gets rejected, you have to submit again and wait another week for review.

After my account was finally fully verified, that’s when I made a withdrawal. They said it would take 3–5 working days, but mine has already been pending for almost 16 days and still hasn’t been released. Even though I talk to their customer support almost every day and email them, they just keep repeating the same thing—that it will be processed as soon as possible.

I asked Spinanga to permanently close my account on 17 March 2026 because I had a gambling problem and could no longer control my betting.

I sent another request on 18 March 2026 repeating that I needed my account closed immediately.

Despite this, Spinanga kept my account open, continued sending me promotional offers by email, and continued accepting deposits afterwards. I was able to deposit another €1,800 after clearly telling them I had a gambling addiction.

I have screenshots, emails and payment records proving that my closure requests were ignored.

I am still waiting for a response and refund.

Very disappointing experience regarding responsible gambling and player protection.

The game library here is massive, especially the slots. I even found some classic games I haven’t seen in years. Withdrawals take about 24 hours, which works perfectly fine for me. Solid option!

Really late withdrawals. If you want a decent experience, avoid them. You'll wait at least 8-10 days for even a small withdrawal, every time. It is better for your mental health to stay away from this casino.
Edit: Finally after 11 days they sent the 200euros.