Special Mall Reviews 40

TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the products received, frequently noting that items were not as advertised and often did not work as expected. People also felt that the prices charged were too high for the quality of the goods delivered, leading to a sense of dissatisfaction regarding value for money. Reviewers commonly reported issues with products like blood sugar monitors and cameras, stating that the devices sent were different from what was promoted and often non-functional. Some customers also experienced difficulties with customer support, particularly when attempting to resolve issues or obtain refunds for faulty or misrepresented items.

What people talk about most

Product

Reviewers highlight negative aspects of product quality and functionality. Many customers report receiving... See more

Price

Consumers express strong dissatisfaction with the price of products and services. Many reviewers feel that... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The person defrauding us is called YIN, Liping of No.190, Lianyungangganyuqushahezhenganyuqushahezhen, Zhuqiaoer Dui, Jiangsu, China, 222000 Role ACTIVE Director Date of birth Januar... See more

Rated 1 out of 5 stars

Ordered a finger blood sugar /BP monitor for 29 pounds but they supplied much cheaper finger oxygen meter which costs a few ponds. They then tried to fob me off with a 20% discount refund and for me... See more

Rated 1 out of 5 stars

I ordered two WiFi devices, firstly the system incorrectly logged my address as somewhere else. Every email I sent bounced back. Their methods of contact was via WhatsApp texting and were compl... See more

Rated 1 out of 5 stars

I ordered to mini camera which said I would receive in 24 hours its been two weeks and still haven't received them. It's clearly a scam this should not be allowed as I ordered for my 75 year old fathe... See more



Contact info

1.4

Bad

TrustScore 1.5 out of 5

40 reviews

5-star
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1-star

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Rated 1 out of 5 stars

DONT BUY

DONT BUY. I was about to lose 41 euros or 2 pairs of "special" auto focus photo sensitive glasses - a 2 for 1 offer of 37.99 euros. I almost hit "buy now" but just thought to check where the company was based. Many thanks to the above review contributers who stopped me from buying. I am sooooo glad I read the reviews. Thank you all so much for saving me from ordering from this scam company. I scanned a QR code on my screen and the glasses looked super - no Chinese people used in their advertising - they only want to scam Americans and European Caucasians. Be careful when shopping in internet land. Always check reviews and country of registration AND the home country of the company.

April 28, 2026
Unprompted review
Rated 1 out of 5 stars

A one-star review is rather generous

A one-star review is rather generous. Ordered a mobile router, which arrived with no sim card and an instruction manual in every language but English. Couldn't contact them as my email was bounced back with a message that their inbox was full. Router cost me £38, which I will never get back. Company is a scam and rip-off, and I urge everyone to avoid them like the plague.

April 21, 2026
Unprompted review
Rated 1 out of 5 stars

Special-Mall are Scammers selling fake products

I ordered two WiFi devices, firstly the system incorrectly logged my address as somewhere else. Every email I sent bounced back. Their methods of contact was via WhatsApp texting and were completely unhelpful. My goods were delivered to the wrong place and I had go searching over my local area to locate my package.

Once I opened and checked the package and placed one of devices on charge, it was a complete and utter dud. Looked exactly like what I ordered but was a display item. It did nothing.

I spent newly £50 on two items and they are absolutely worthless. YouTube needs to vets the ads they allow on their platform.

Avoid Special-Mall like the plague. Complete scammers selling fake goods of the real thing that don’t work.

April 19, 2026
Unprompted review
Rated 1 out of 5 stars

Special mail com is a fraudulent site

I have just been dupped by this Special mail . Com. I was giving a malfunction product. They advertised blood sugar monitor but I was sent/received a damaged oximeter monitor. I have written messages and returned the item back but haven't heard from them

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

I bought a WiFi cam it came completely…

I bought a WiFi cam it came completely opposite to what they advertised on YouTube it's very small and it's not true that you don't need internet to operate it plus the battery last for few minutes and not as what they say on their advert.its absolute scam waste of money
I bought once and after a month they sent another one which I didn't order and checked my bank account to find out they've took money from my account.

March 11, 2026
Unprompted review
Rated 1 out of 5 stars

Special-Mall.com

This company keeps operation and advertising but they are a scam. I bought a health monitor to measure blood sugar levels. I paid 28 pounds. The monitor does not measure blood sugar. I returned the monitor and have had no response from the company. The bank I used have also not been able to get my money back. People should be aware of this scam. So no stars

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Scum - So disappointed

So disappointed. I ordered a small camera. It took over three weeks to arrive. And when it arrived it was completely different from what was advertised. Don’t bother. This is a scum web. The cameras don’t work as mentioned. They don’t look the same as in the adverts. They don’t have a lasting battery as advertised. I used on camera and it lost battery. Charged it for a hour but it never hold the charge. Light comes on and goes off. It show on the phone it’s offline. I guess because it has no charge. They need WiFi they don’t have their own WiFi as advertised. These people put out scum advertisements. You have been warned. Don’t waste your money.

February 21, 2026
Unprompted review
Rated 1 out of 5 stars

It would be zero stars if I could

It would be zero stars if I could. I reviewed my mobile WiFi modem but it doesn’t work at all!
I have tried numerous times to contact the seller by email ( the only option for contact) but all emails have been ‘undeliverable’.
DO NOT USE!!

February 20, 2026
Unprompted review
Rated 1 out of 5 stars

False claims on YouTube advertising

First red flag,they are advertising on YouTube a security camera by implying its handy for upskirting women. Second red flag they have 100% one star reviews on trust pilot every one calling the company a complete scam. Third red flag Chinese company.

February 17, 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Purchased home pulse oximeter, received in early Feb, product wasnt working wasn't giving readings, contact company support email, person responded, wanted order #, gave them order #, email bounced back, found another support email for them, they responded only 20% refund, even though there ad says full refund and 10 times the refund amount, total bull shit. These people are not honest and will not give you a full refund even when you are entitled to it. Don't waste your money with this company.

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

health monitor

bought a health monitor from them when it arrived put batteries in does not power on sent a lot of emails to their support and gets sent back says email is full looks like they are a scam

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

I bought a camera not working at all

I bought a camera not working at all
I have asked for a refund going round the twist it's a scam don't use this company there using tik tok for scam and tik tok is for crooks only don't use any adverts on tik tok

February 8, 2026
Unprompted review
Rated 1 out of 5 stars

This company can't improve it's total…

This company can't improve it's total crap one big scam I bought the WiFi hd camera it is not fit for purpose and all I get when I email them is can't accept as email box is full I submitted a complaint via there internal mail and still nothing I am going to report them to my bank for fraud they are (scamming bastard's).

January 29, 2026
Unprompted review

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