SOLD.com Reviews 465

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their expertise, professionalism, and dedication, highlighting how helpful and knowledgeable they are throughout the selling process. Many people appreciate the personalized approach and the effort made to ensure a smooth experience, often noting the staff's ability to navigate difficult market conditions and secure favorable outcomes. However, some people were dissatisfied with the lead generation service, reporting that many leads were not genuinely interested in selling or had already engaged with other agents. Additionally, some customers mentioned difficulties with contacting the company, experiencing long wait times for callbacks and issues with unretrievable referrals on the website.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, professionalism,... See more

Service

Consumers find service to be ambiguous. Many reviewers praise the service, highlighting quick sales, helpful... See more

Website

People report ambiguous experiences with the website. While some consumers found the website very... See more

Customer communications

Customers consistently note negative experiences with contact. Many reviewers report that the contact... See more

Marketing

Clients share ambiguous opinions on marketing. Some customers report positive experiences, praising proactive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I wrote a review back in April but apparently got deleted somehow so I am not impressed by that. But otherwise my leads were solid. I received seller leads that closed. Everything went smoothly. Paul... See more

Rated 4 out of 5 stars

SOLD.com helped me navigate the real estate market smoothly. Their resources are pretty solid, and the agents are responsive. A strong choice for sellers!

Rated 4 out of 5 stars

Kaitlyn did a good job in a very difficult market. Not only did she represent me well, she also was instrumental in securing a foundation repair company that helped save me money. Her expertise and pr... See more

Rated 5 out of 5 stars

It was very good experience with Evelyn in marketing my property located at 1703 North Monroe street, Baltimore, Maryland over a month ago. With her expertise in Mortgage enterprise, my property sal... See more


Company details

  1. #9 of 11 best companies in Real Estate Agents

About SOLD.com

Written by the company

Planning to sell your house?

SOLD.com is the only service to provide unbiased guidance across every selling model.

We've done the homework for you!
There are new companies emerging who are introducing new ways of transacting real estate. We've dedicated ourselves to the science of helping you know which approach would suit your unique scenario best.


HOW IT WORKS


Answer a few questions
Tell us a little bit about your situation and what is important to you.

Get data driven matches
We merge your inputs with local market data to generate recommendations that would best accomplish your goals.

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Contact info

3.9

Great

TrustScore 4 out of 5

465 reviews

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Replied to 60% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Rosa

Rosa, Made the process very smooth and stress free. I feel the advise and council we received from her helped so much in our understanding of the process. She anticipated things before they happened and was ready to handle them. Both Anita and I are very Glad we had Rosa and Berkshire on our team.
Russell & Anita

October 1, 2024
Rated 5 out of 5 stars

I love Sold.com

I love Sold.com. Their referrals are always vetted and I appreciate the chance to meet new sellers that they send me.

September 26, 2024
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Reply from SOLD.com

Thanks for sharing Hope! We are lucky to have great partners like you!

Rated 5 out of 5 stars

Was an amazing experience!

Was an amazing experience!
After Choosing to sell my home after being there for close to 25 years I couldn't have asked for a better agent.
Alexa was always available to answer any questions I might have had and willing to help out when needed .
Maintaining the highest level of professionalism but also showing a great deal of compassion for the wonderful memories we were leaving behind.
Will always recommend Alexa and Ditamasso real estate

September 12, 2024
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Reply from SOLD.com

Thanks for sharing Ed! Congrats on the sale!

Rated 1 out of 5 stars

Terrible Leads

The leads the email are terrible. They have no idea what you are talking about and never looked into selling and most of them are very angry.

September 9, 2024
Unprompted review
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Reply from SOLD.com

Hey Michael, we will have our agent success rep reach out to you. As you can see from our reviews, this appears to be something off with your individual account and not a reflection of the platform as a whole. The platform works, people love it and we are helping thousands of homeowners successfully connect with agents and sell their homes.

Rated 5 out of 5 stars

Best experience

Fantastic service. Listens to every question and concern and does everything to help you understand.
Warm and friendly atmosphere. Patient with occasional fits from client. Cassie's the best.

August 30, 2024
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Reply from SOLD.com

Thanks for sharing Peggy!!

Rated 5 out of 5 stars

Easy Process Throughout

The website is easy to use. The leads seem to be legitimate and ready to go. Easy, easy process.

September 6, 2024
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Reply from SOLD.com

Awesome to hear Rita! Thank you for the review!

Rated 5 out of 5 stars

Amazing experience

Amazing experience, I really recommend sold.com
Great service and great leads

August 29, 2024
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Reply from SOLD.com

Thanks for sharing Alex! Keep up the good work!

Rated 1 out of 5 stars

Get reviews from other agents with PROOF

Out of all the names and phone numbers that have come in there were too many people saying " I never said I wanted to sell my house" or " I have hung up on people who called me and said I wasn't interested" or better still. How did you get my name I just purchased this house a year ago. There has not been 1 legitmate seller and while one said they spoke to someone they told them not to call back. I have given up totally and will refer on my sphere of referrals from past clients. I have been testing referral companies, this one cost 1800.00 and rating them for years to see who really knows how to make it work, not get into your bank account. There needs to be more legislation in our Industry when it comes to these type of Lead Generating companies who take money upfront with false promises or exagerated expectations. They all came from one neighborhood area as well.

March 29, 2024
Unprompted review
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Reply from SOLD.com

Hi Kerry, we can connect you with agents who are finding success so you can learn from them if it is helpful. We are happy to share. Also, have you watched any of the best practice webinars on your agent portal? We have agents appear on those webinars who are seeing success and sharing what they are doing that is working. We also share transparent timelines of our lead conversion cycle times and how to best work each lead that comes through. We connect agents with home owners looking to gather information related to their home so if you are approaching the leads as "sellers" you are approaching it wrong. You should approach each lead as a connection, a real home owner who you can build a relationship with and help when they come to list. If you go to your agent portal you can also see how many of your leads are listing with agents - so the opportunity is there. Happy to connect you with any one of our successful agents if you really want to learn how to make this work for you.

Rated 5 out of 5 stars

Sold

Quick lead, easy close!

August 19, 2024
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Reply from SOLD.com

Awesome to hear Mariah! Glad you are finding success!

Rated 5 out of 5 stars

Kassandra was Awesome

Kassandra was Awesome! Went above and beyond. VERY frustrating selling your home But, Kassandra was able to calm us down when we were anxious. Always asked how we wanted to proceed, Never gave her opinion unless asked & her opinion was usually the one ☝️! Kassandra always called back within minutes or texted back she would call. We feel we made a Friend!

August 16, 2024
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Reply from SOLD.com

Kassandra is great! Thanks for sharing!

Rated 1 out of 5 stars

SPAMMED

I'm getting spammed from this company and it's been extremely annoying. I'm not sure how they got my number, but they contacted me MULTIPLE times the past four hours via phone call and text from multiple different numbers. BEWARE. Terrible way of trying to fish for people.

July 24, 2024
Unprompted review

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