Sokin Reviews 92

Very smooth, fast and seamless. Everything worked and there was no bumps un the way. Sarfraz Shaikh was very professional.

X1 Group Ltd.

As a newly formed company, I've faced a lot of auto rejections from other providers aka "We are unable to provide you services"
------
Sokin was different, They actually took the time to review my application properly and reviewed my website, unlike the other services which reject without even look at it
Although I didn't continue with them due to internal problems from my side
but they were respectful about it
they are recommended

Very good communication with Sarfraz.helped me through the process

Dip was great! He assisted me with my concern and made sure that I was able to login to our account.

Onboarded, verified, and operating normally… then out of the blue: “outside our risk appetite.” No policy references, no screening hits cited, no meaningful explanation, and no workable appeal path. Our business is straightforward B2B advisory clients pay for consultations and fixed retainers; we pay for SEO/marketing to win those clients. No crypto, no gambling, no restricted goods, no client fund custody. The model hasn’t changed since day one.

Operational impact was real: disrupted billing and wasted time chasing a generic compliance line. If you value continuity, don’t make this your primary account. Keep a backup with a bank or PSP that can evidence decisions and cite the exact policy sections they’re applying. Opaque, unpredictable, and not business-friendly. Don’t bother.

Great experience , delivered !

great platform and the support team are so helpful defo will recommend no complaints

Sokin have provided great customer support and the team on hand were super helpful

Very good service. Very happy with the multi currency platform, especially compared to other providers.

An amazing, easy to use multi currency platform. Wouldn’t go anywhere else!

This has been by far the WORST experience I have ever had with a financial services company. I applied to open an account with Sokin (Plata Capital Ltd, UK registered). My application was rejected, yet they still REFUSE to delete my personal and corporate data, including my PASSPORT copy and highly sensitive KYC documents.

They are hiding behind excuses about “Canadian AML law” when in reality they clearly operate under a UK company (Plata Capital Ltd, registered in England & Wales). Their website and emails show UK details, but when it comes to deleting your data, suddenly they claim Canadian rules apply. This is a complete contradiction and totally misleading.

The entire onboarding process was bureaucratic, outdated, and intrusive. They asked bizarre and unnecessary questions that go far beyond normal financial compliance, including where you were born, they just missed to ask the names of father, mother, wife, etc. It felt more like applying for a loan or being interrogated by an intelligence agency than simply trying to open an account. For a company that claims to be modern, this is absolutely alarming.

I have worked with financial institutions for over 20 years and run a business in the financial industry myself, and I have NEVER seen a process like this. It honestly feels more like a data-collection operation than a real service. The way they collect such excessive personal information without clear justification, and then refuse to delete it, is not only unethical but potentially dangerous...

This raises serious red flags. With this kind of behaviour, what stops them from misusing or even weaponising your personal data later on?

If you value your personal privacy and security, stay FAR AWAY from Sokin. Financial firms should respect compliance and transparency, this company has shown the exact opposite: dodgy, untrustworthy, intrusive, and potentially in breach of data protection laws.

Avoid at all costs.

Tried to open a business account which was far from smooth requested a lot of information to only reject our application

Opening a Sokin account was a smooth easy process.

Everyone I dealt with has been so professional and patient in supporting me through the journey .

Thank you team Sokin

I was updated in a timely manner.

We have opened an account with Sorkin and have been very satisfied with the process, particularly with Sarfraz, who stood out as professional and service-minded. Five stars from us.
Platform M.

The customer service and guidance I received during the account opening process (onboarding) from Sarfraz was excellent. Now that the account is fully operational, the customer service I get remains excellent.

Great Customer Service. Efficient Platform. Very personable staff!

Our experience with SOKIN has been consistently positive. The company demonstrates a high level of professionalism, operating with a clear strategic focus and an impressive response time across all channels. Communication is consistently factual, direct, and efficient, contributing to a streamlined and reliable working relationship.

SOKIN’s range of services offers a wide array of innovative and practical solutions in the areas of international payments, global account access, and digital financial infrastructure. These services are well-structured, continuously evolving, and provide valuable opportunities for optimizing cross-border financial operations.

Overall, SOKIN presents itself as a dependable partner with a modern, tech-driven business model and a strong emphasis on customer-centric execution. The company’s performance in terms of service quality, communication, and product depth reflects a well-managed organization with a focus on long-term value creation.

The team were so supportive in helping me use the portal

I had some queries about a Sokin account and the support team have been very supportive in helping me get onboarded.