Smoothphotoscanning Reviews 1

TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Irreplaceable family photos lost — no resolution

After using Smooth Photo Scanning in the past, I decided to give them another try for a large and complicated photo order. Most scans were fine, but four large items — including a painting by my late mother and a blueprint of the home my family grew up in — were never scanned, and returned, though I was not charged.

I contacted the company multiple times. The owner claimed he looked for the items but adamantly denied I sent them, was unhelpful and offered no resolution.

These items are irreplaceable and caused a lot of distress. I filed complaints with the NJ Department of Consumer Affairs and the Better Business Bureau to no avail. I would think twice before using this company.

September 25, 2025
Unprompted review
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