Smart Meals Reviews 

910
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Really happy with Smart Meals so far! The meals taste great, have a good amount of protein, and the portions are filling. I especially like how convenient they are — I can just take one out of the fr... See more

Rated 1 out of 5 stars

What a joke. I put my first order on September 6 with delivery on September 7 in the evening. What a surprise, after paying 90 EUR, nothing is delivered. No phone number available to contact them dire... See more

Rated 5 out of 5 stars

For the third month in a row now, we've ordered the 28 meals pack, some extra favorites and somewhat chicken snacks. We're huge fans! The tasts are spot on for us. Portions too ! And quite honestly, w... See more

Rated 5 out of 5 stars

I've tried many services, but I always get back to Smart Meals! Love the dishes, the selection and I think it's the best tasting ready food option out there. Always fast delivery and support is great... See more

Company replied

Company details

  1. Meal Delivery
  2. Health Food Restaurant
  3. Vitamin and Supplements Store

Written by the company

High Protein ready to eat meals. Delivery in whole Europe.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

910 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 70% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(910)

108 reviews in the last 12 months

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Rated 1 out of 5 stars

No delivery. What a joke

What a joke. I put my first order on September 6 with delivery on September 7 in the evening. What a surprise, after paying 90 EUR, nothing is delivered. No phone number available to contact them directly. What a joke. If you don't want to waste your money, don't ever put an order with them.

September 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Really happy with Smart Meals so far!

Really happy with Smart Meals so far! The meals taste great, have a good amount of protein, and the portions are filling. I especially like how convenient they are — I can just take one out of the freezer/fridge and have a proper meal ready without spending time cooking. There’s also a really good variety, so it doesn’t feel like I’m eating the same thing every day.
The meals are perfect for anyone who works out and wants an easy way to get enough protein while saving time. The ordering and delivery were also smooth. Definitely recommend giving them a try!

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

Products of good value

Products of good value.
The meals are tasteful and good portions for me, with fair prices. It's an healthy alternative to ready-made meals I had before. It really helps me out on stressfull days. I ordered for the 3rd time now.

August 1, 2026
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Rated 5 out of 5 stars

Just the best!

I've tried many services, but I always get back to Smart Meals! Love the dishes, the selection and I think it's the best tasting ready food option out there. Always fast delivery and support is great as well. I usually heat it up in a pan which has been my favorite taste wise, but microwave also works fine.

June 8, 2026
Unprompted review
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Reply from Smart Meals

Thanks!!

Rated 1 out of 5 stars

Very average meals

90% of the meals are just not very good and I’ll usually eat anything. Watery chicken, tiny servings, close to zero flavour so most meals taste the same. Had a curry one today and there was almost no sauce, so just tasted like wet chicken and rice.
Tried 20 different meal as well

May 13, 2026
Unprompted review
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Reply from Smart Meals

Hi Jeremy,

Thanks for taking the time to leave feedback — we take every review seriously, especially critical ones, because that's how we improve.

We'd genuinely like to look into this for you, but we can't locate an order under the name Jeremy Radich in our system. To help us investigate the specific meals you received and check the production batches, could you share your order number or the email address used at checkout? You can send it to info@smart-meals.nl.

A few things worth noting for other readers: our chicken meals are weighed on calibrated scales to hit the macros listed on each label (portion weights are printed on the packaging), and our recipes are developed and rotated based on flavour panels and customer feedback. With 30,000+ meals leaving our facility weekly and the bulk of our reviews being positive, what you describe doesn't match what we typically hear — which is exactly why we want to get to the bottom of your experience.

Looking forward to your order details so we can make this right.

Kind regards,
Team Smart Meals

Rated 5 out of 5 stars

Every step in the process is a pleasant experience

Every step, from selection on the site via delivery to preparing and eating the meals is a pleasant experience. The meals are tasty, sufficient. I typically dislike the fact that packaged meals can be bland, but the structure in the recipes of Smart Meals is excellent and they are well seasoned and tasty.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Life made easy!

For the third month in a row now, we've ordered the 28 meals pack, some extra favorites and somewhat chicken snacks. We're huge fans! The tasts are spot on for us. Portions too ! And quite honestly, we also feel healthier and more energetic. It saves us time and surely helps us out when inspiration for cooking is low. Easily heated. Recyclable packages are stackable and therefor take little space in the trash.

March 31, 2026
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Rated 5 out of 5 stars

highly recommended!

I order from here every two weeks and I’m always impressed! The meals are not only affordable but also incredibly delicious. I’ve tried several other meal prep companies before, but honestly Smart Meals stands out as the best in both taste and price. I normally never leave reviews, but this company truly deserves it. Easily a 10/10 – highly recomended!

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great meals

Great meals, fast delivery and a good price. They are willing to find a solution in case something doesn't work out or goes as planned.

March 9, 2026
Unprompted review
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Rated 1 out of 5 stars

Inexistent customer and delivery…

Inexistent customer and delivery service. I had to contact them via email in order to track my package. Furthemore the delivery at my adress was never attempted(I have a Door CAM) and dropped off at a pick up point 40 minutes drive from my Place. I requetsed a rescheduled delivery and they requetsed a extra 50% payment. Total scam. There are many other similar websites. Choose wiseley.

December 20, 2025
Unprompted review
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Reply from Smart Meals

Clarification regarding your delivery

Hi there,

We are sorry to hear you are disappointed, but we feel it is important to set the record straight regarding the facts of this delivery.

Delivery Attempt: Our delivery partner did attempt to deliver to your address, but you were not present to receive the package.

Pickup Point: The package was subsequently dropped off at a pickup point just 7 minutes from your location, not a "40-minute drive" as stated.

Your Responsibility: When we informed you about the pickup point, you explicitly stated you did not want to pick it up. Later, you mentioned you had to leave the country for business the next day.

Since we deliver fresh frozen meals, it is the customer's responsibility to receive the package or pick it up in time before it thaws. Even though the missed delivery and failure to pick it up were not our fault, we still offered you 50% off a replacement box as a goodwill gesture. Calling this a "scam" is unfair and untrue.

We wish you all the best.

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Rated 1 out of 5 stars

Smart meals

The food itself is great, which honestly makes this even more frustrating. The delivery, though, was a complete disaster. My order was on the road from Dec 22 to Dec 30 and arrived unfrozen! At that point, I don’t even know if it’s safe to touch, let alone eat.

I contacted customer service several times, explaining that this just isn’t okay - especially for food. They kept saying it wasn’t what they intended, but still allowed a package that spent almost a week in transit to be delivered. It really felt like no one was taking the situation seriously. For an order that cost around €100, that’s unacceptable.

How to do better?

1. Stop working with bottom-of-the-barrel couriers like Trunkrs - they’re hurting your service badly.
2. When dealing with food, freshness isn’t optional. Make sure customers actually receive it fresh.

December 30, 2025
Unprompted review
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Reply from Smart Meals

Our apologies for the holiday delivery delay

Hi there,

Thank you for the compliment regarding the quality of our food! We are incredibly sorry to hear about the delivery experience.

You are absolutely right: freshness is not optional. The delay occurred due to the extreme pressure on logistics networks during the Christmas period (Dec 22–30). However, that does not change the fact that you received a thawed package. We absolutely do not expect you to consume food that isn't safe.

In cases like this, we always send a completely new package for free. We want you to enjoy the meals as they were intended: fresh and frozen. Please reply to our last email or contact us directly, and we will make sure a fresh box is shipped to you immediately at no cost.

Kind regards,

Smart Meals

Rated 5 out of 5 stars

It's great food

It's great food, much choise in meals and they deliver fast. For me the size of the meal is perfect, I'm not too full but I ate enough. My guts are also thanking me :-)
I would recommand this to everybody who doesn't have time or doesn't like to cook but eat healthy

December 14, 2025
Unprompted review
Rated 5 out of 5 stars

I was about to order from every

I was about to order from every, but their prices drops and hikes within week.
Their support was really strange in communication. Delivering to my place only two days a week with crazy time frame 8:00-22:00, so as already busy person it was no-go.
Than I decided to order here, and until now I'm really happy. Delivery went smooth they deliver with Trunks. Which is really good. I placed my order 9pm day b4 and it was delivered next day 7pm. Neat insulated and frozen. Nice packaging. For now I had one meal and can say this is really tasty, I hope it stay this way.

October 17, 2025
Unprompted review

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