Waiting for over £2,000 for more than 25 days now. Broken promises of expediting my refund, no clear communication, and constant delays. I’ve been ignored when asking to self-exclude, yet they continu... See more
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Unsure of the fraud / scam reviews. I’ve lost plenty but also won and whilst it’s frustrating to wait for withdrawal which are set as a max of £500 these do take up to 72 hours which for me has been c... See more
The site didn't credit my bonuses and told me winning bets weren't winners even after id shown them bet receipts and placings from other sites. In one message they told me my horse had won and lost r... See more
Gambled with them, up and down, then decided I didn't want to gamble anymore. Contacted them to ask to have my account closed and have no more correspondence from them. They ignored my message and con... See more
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No chance anyway !!
No chance anyway !!! Deadspins without end.
It was a very bad experience. No notable spin, no bonus games. Even the bonus games which I bought, win just 1-2 Euro, although 15 spins with increasing multiplier. Stay away!
Betrüger mit Masche
Wenn man Mal was gewinnt ,wird nicht ausgezahlt. Man wird vertröstet. Und dann plötzlich wollen die eine Geburtsurkunde. Steuerbescheide und eine Bestätigung vom Arbeitgeber. Nur damit nicht ausgezahlt wird. Lasst alle die Finger davon. Im Endeffekt bekommt man sein Gewinn nie ausbezahlt .
Hier Mal die E-Mail:
We apologize for the delay in approving your withdrawals, due to an update in our system, our regulators require to perform the identification procedure to further process your withdrawals. It is necessary to send the following information to this email.
1. Photo of Bank Card: A photo of the bank card used for the deposit, with a selfie showing the card.
2. Photo with Passport (or ID): A photo of you holding your passport (or ID card) near your face, ensuring all data is clearly visible.
3. Passport (or ID): A clear photo of your passport (or ID card) with personal details visible, along with another personal document of your choice (such as tax certificate, insurance certificate, driver’s license, birth certificate, etc.).
4. Source of Wealth: Payslips or documents showing the origin of the deposited funds, such as a letter from your employer or business.
5. Gaming Account ID: The ID from your gaming account, usually found in the upper right corner under the “Personal Account” button.
6. Utility Bill: A recent utility bill (electricity, gas, etc.) with your name and address, issued within the last 30 days.
7. Bank Statement: A recent bank statement with your name and address, issued within the last 30 days.
8. Proof of Address: A document verifying your current residential address (e.g., lease agreement, government letter, or a recent bank statement).
9. Selfie with ID: A selfie of you holding your official identification document (passport, ID card, etc.) to confirm the ID is yours.
10. Proof of Income: Documents like tax returns, payslips, or employment verification letters showing your source of income.
11. Transaction History: A screenshot or document showing recent transaction history from your bank or gaming account, supporting your deposit or withdrawal activity.
After providing the necessary documents, please allow up to 15 working days to fully review.
Terrible customer service, and daily spammers
Gambled with them, up and down, then decided I didn't want to gamble anymore. Contacted them to ask to have my account closed and have no more correspondence from them. They ignored my message and continue tp send me gambling offers, and have now started calling me as well. They must also have sold my info because I'm gwtting spam from other sitws now too.. Parasites. Gamble with the big named sites, at least they will let you choose to stop gambling when you want to. Avoid this site at all costs.
Unsure of the fraud / scam reviews - it’s not all bad
Unsure of the fraud / scam reviews. I’ve lost plenty but also won and whilst it’s frustrating to wait for withdrawal which are set as a max of £500 these do take up to 72 hours which for me has been consistent. Verification took a few days but since has also been fine - no doubt a few use this site as not on gamstop so patience is key or simply don’t use the site if you cannot wait for 72 hours
Don't deposit any money in this big…
Don't deposit any money in this big scam casino. I played a couple of times there, and my winning weren't credited; they just looked for excuses. Another issue is that in order to cashout, you need to reach 450 pounds, which is nearly impossible due to poor returns of the slots. And if somehow you manage to reach it you will have to wait over 2 weeks to get your money, which happened to me few times but somehow i never received anything.
Scam 10 bonuses on wildword not even go…
Scam 10 bonuses on wildword not even go to first stage , interifing in game's
DO NOT PLAY !
Really poor customer service with…
Really poor customer service with little appreciation of problems raised by customers. Now no response from support team.
Be careful!
Refund
I am still waiting for my refund they said they would give now 3 months in
Terrible site
Terrible site. Very difficult to get any winnings and it's capped at £500. Awful communication. I have tried 4 times to close the account even that they cannot do easily. Many negative reviews on different sites. Often other sites make it difficult to withdraw but once you verify it's straightforward. This site finds reason upon reason to not allow you to withdraw. Stay away it's a awful site with really bad customer service
Junk emails at 6.05am advertising…
Junk emails at 6.05am advertising gambling!
🚨 Last Chance: 200% Bonus + 100 Free Spins – Ends in 6h!
No wonder there’s gambling addicts everywhere!
Avoid avoid avoid
Avoid avoid avoid. Never pays out wins literally has you waiting and waiting and then makes up a rule where you can only withdraw a %of your winnings. And wven when you try to withdraw that the funds never ever come
DO NOT WASTE YOUR MONEY
LITERALLY FRAUDSTERS
DO NOT PLAY THIS SITE
DO NOT PLAY THIS SITE
11 FORMS OF ID REQUIRED TO WITHDRAW - THIS SITE IS A FULL BLAG !
Stay well away shocking site
Absolutely shocking site minium withdrawal 250 but you can never win over 250 after spending hundreds I have been trying to close my account down for the past month sending email after email with no luck no phone number to call stay away do not sign up
I have to give them 1 star as I have no…
I have to give them 1 star as I have no option
I knew how bad they are after reading the reviews but stupid of me i said ill try it cant be so bad........ wow ....never expected to be so bad
Deposit wise ..they take your money without delay but when it comes to withdrawing i was shocked minimum 250 maximum 500 , withdrawing process time 72 hours up to 15 days ..... never have i heard this in my life
I doubt that I will get any money back
I was stupid enough to belive it cant be so bad
Advice ...don't waste your time and money on here very bad read all reviews...
The site didn't credit my bonuses and…
The site didn't credit my bonuses and told me winning bets weren't winners even after id shown them bet receipts and placings from other sites. In one message they told me my horse had won and lost regarding the same bet !. Customer Service is AI and they've blocked me for no reason apart from asking them to pay my winnings. Now I can't access live chat and emails bounce. Absolutely disgusting how they get away with it
Waiting for over £2,000 for more than…
Waiting for over £2,000 for more than 25 days now. Broken promises of expediting my refund, no clear communication, and constant delays. I’ve been ignored when asking to self-exclude, yet they continued sending me promotional emails, which only made things worse. I am now forced to seek advice regarding this site’s failure to pay what they owe me and will be reporting this to fraud and banking authorities. I strongly advise others to avoid this platform.
Absolute scam site
Absolute scam site I won £1100 and they wouldn’t allow me to cash out . They said I had to deposit another £100 and gamble it to cash out a maximum £250 . Avoid at all costs . You can only cash out between £250 and £500 no in between and then they come up with reasons not to pay you . I have emails and messages to prove all above .
Scam
SCAM site. Doesn’t pay your withdrawal money. Just puts it back into your betting account.
Slots are shocking and do not pay out. The bonus games in the slots most the time, just roll through and pay 0.
This site should be investigates and played by the gaming association. It’s just ripping people off.
I do not know how they are getting away with it.
DISGRACEFUL
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