Slavic401k  Reviews 

So, I have been with Slavic for about 3 years roughly. I separated from my job recently, which is how I originally got on with Slavic. My 1st time ever having one of these, I just really wanted to come leave a review because I’ve seen some crappy ones before I applied for my Distribution. Basically, I applied for a distribution after leaving my job! They made me wait 20 days from the last day of me receiving my last paycheck, before allowing anyone to apply for a distribution due to separation from job. Dude, I applied September 9th for the distribution (that was literally the 20th day of my waiting period and it allowed me to apply).. they update me every step of the way. Today is now September 18th, and I GOT MY MONEY BACK ALREADY!! Literally 9 days after applying for it! I’m amazed at how fast it went, and so happy. This truly helped me a lot, I can not thank Slavic enough! I will absolutely be recommending these guys to everyone I know with a job! lol. I just wanted to be the good review I haven’t seen, because yall deserve it. Also, customer service was ALWAYS great and very professional! Just all around an easy experience, which I appreciate! Thanks again, Slavic team!

Absolute worst 401k company. Do not and I repeat do not go through these individuals for your 401k services

My experiences with Slavic center upon the website and customer support. Both met my needs.

IM A TRUCK DRIVER I WORK WITH A COMPANY FOR ABOUT 8 MONTHS WHEN THEY LOST THE CONTRACT WITH THE COMPANY WE HAULING FOR. IM A MILTARY VET THAT HAS LIL INCOME.THIS COMPANY DID ZERO HELP AND KEPT CANCELING MY WITHDRAW FROM MY 401K.TRY TO HELP ME WHEN I GOT TOLD IM GOING BLIND IN MY RIGHT EYE.TERRIBLE COMPANY DONT DEAL WITH THEM AT ALL.

My husband needs proof his withdrawal of his 401k came from them for underwriting of are morgatge. Called them was told they would expedite it and we would get it same day to 24 hours. Its going on 3 days now. Keep calling with are case number and told its being worked on. I cant close on my house till I get the documents.

Summary: Run as far away as you can. Never engage with them. Do not trust a single thing they say. Do private retirement if your company uses them.

Positive: Absolutely nothing. The website, plan features, and engagement is worthless. There is truly not a single compliment I can give this company or platform.

Negative: No written customer service, only being able to call during narrow hours and requiring to provide a LONG list of PII (far more than any other company I've ever encountered) before they'll do anything.

They will not provide any support to actually help you, but only say what you can't do. There is no interest in doing the right thing.

They engage in unethical auto-enrollment practices without employers being aware.

Their fees are absolutely absurd and disgusting.

Update to Slavic's response: My initial concerns and needs have been resolved. My complaints and concerns about their business practices and ethics remain, and it is telling that I had to escalate to public complaints to have resolution.

To be clear, some of the refund requests were sent directly from the HR division, and Slavic had not consistently responded to them either.

While I cannot completely confirm it, I believe the email misspelling was provided by a Slavic phone representative. They also never responded to my emailed responses they initiated (with the correct email address). Therefore, the final assessment they summarized is not entirely accurate.

I just filed a lawsuit against this company and will be filing complaints with the SEC and all other regulatory agencies. Constant, evolving, suspicious hurdles for weeks on end. Had my identity verified by Plaid today, only to have Slavic advise that they still have concerns about my identity and refused to let me speak to a supervisor. I don't play games. We'll work it out in court. Don't put a nickel in this company, is my advice.

Astonishingly impossible website to navigate. I guess by making your 401K account impossible for anyone to access (including yourself) they are keeping data secure and compliant, but not being able to use a service kind of misses the point of the whole exercise. Just logging in to my account after 3 months took about 18 minutes, 14 captchas, creating a new universal ID, not being allowed to use the same email, trying to verify a device, having verification fail, having that failed verification kick you back to the beginning so you have to go through the process again... It's a little out of control. Not very confidence inspiring. I hope their financial advisors are better than their UX/UI team.

Let’s be honest... most reviews for financial platforms only pop up when someone’s frustrated and wants to vent. That’s why I felt it was worth chiming in with a positive experience.

Today, I was logging into my Slavic401k account for the first time on a new computer and noticed some negative reviews on Trustpilot. Given how high it ranked in search results, I figured I’d add my two cents.

I work for a small company and have been using Slavic401k without any issues. My Vanguard Target Retirement 2055 fund has performed exceptionally well, and I genuinely look forward to the weekly Friday email. It's a nice touch to "hear directly" from the CEO and get a quick snapshot of my balance.

Bottom line: I'm happy. Everything works smoothly, my investments are growing, and I appreciate the personal touch. Five stars from me!

Poor service ! I have decided to stick to the other one.

Like others I have nothing good to say

I worked per diem for a short time for a company using this plan. I only have $127 in the account and they are charging me $75 to close it. What a scam. Terrible that companies would use a company like this, shows how little they care about employees.

I no longer work at my former job. Unable to even get my money. I can't get logged in, because company has scrubbed my former info. So every attempt to log on comes up Invalid Credentials.
Such bs.
Such a harsh company in so many ways.
Never work for Volante Senior Living, they are quite hostile to employees who speak out.
I will try calling these people since my email didn't seem to get them going.

They make it difficult to rollover your funds, their online and app interfaces have been terrible, they implemented a new login system before tax season--forcing everyone to create a new login and link their old accounts via an 11+plus step process, and they seemingly have no way to e-mail or other wise contact customer service (at least as of 4/12/2025 for folks with a 401k account) besides having everyone call their 800 number. Avoid this provider if you can; unfortunately since it's employers who choose 401k administrators, many folks won't have that option.

Not a scam to my knowledge, but my 401k portal doesn't work at all. Neither do API integrations to my financial planning software. Pretty disappointing, may transfer the assets.

Wow!!! I'm not sure were to start! First of all I never write reviews, I feel I need to with this! They lie for one thing! And they take a long time! I spoke with customer service yesterday morning and she put me on hold to check the status of my check, she said it looks like they tried to direct deposit it and there was a problem, so they sent it over night with FedEx and I would get it today.
I called back today to get a tracking number from them for the FedEx, and the guy said there is no tracking number because they haven't sent it! Wait what!?!?!? He said it has to go through another prosess with fidelity and that takes another 3-5 business days! Wow! Not sure why the lady straight up lied to me! Complete run around from this place!!! And they lie!! Please look at the call transcripts from the phone call I made to you yesterday, you will see how you lied!!!Sad!!! Did my loan request 08-13-2024 still waiting!!!
UPDATE: 09-13-2024
Once again LIES!!!!
I finally got the check on 09-11-2024, took it to my bank they have to hold it 10 days, got a call from Slavic today and they said I put a request in to cancel my check!!!! WHAT!?!?!?! So the check I have at my bank is VOID! They have to reissue a new check and I'll get it next week! NIGHTMARE! Complete NIGHTMARE! Someone has money invested someplace and they don't want to come off of it. I thought this call from them was a joke, unfortunately it's not!!!! I told them to review all their phone recordings cause NO place in ANY conversation did I say cancel that check. Something's not right with this whole thing!!!

Twice this year, I have started a distribution. After about ten days, they update it as canceled saying that my plan only allows for one distribution per year. Actually, it's not that long of a document and it says I can make a distribution once per calendar month. There is no way to contact them except via phone call where they make you run a maze providing all your security information twice. They tell me I'm right and they will take care of it. And then you wait, two days now with no communication while they are refusing to let me access my funds. I am now at day 15 since the original request. In what world does it take more than two weeks get your own money and why can't they hire people capable of providing real customer service?

Horrible company! My money has been stuck for months. They keep telling me it’s a black out period and keep pushing the date off. I request call backs that I never get. Never trusting them again!

after 10 years i moved my 401K out to Schwab. The process was fast, easy and well communicated. The staff was very polite and responsive ... in a nutshell, perfect! thanks :)

The worst. NO ONE answers the phone

They said since my old employer I was separated from March 1 employer uses Justworks as a payroll processing company and my new company uses Justworks that they cannot allow me to do a withdrawal, I am almost certain this is illegal as Justworks is the payroll processing company and NOT the company I was separated from. Filing a complaint with the Attorney General.