Slater and Gordon Lawyers - Edinburgh Reviews 177

TrustScore 5 out of 5

4.8

Fountainbridge 92-94, EH3 9QA Edinburgh, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I have had such a positive experience with Slater and Gordon with my claim. They went above and beyond to support me with my claim. Great communication also.

Company replied

Rated 5 out of 5 stars

They were very helpful throughout the process. David Cunningham explained everything and kept in touch throughout the whole process

Company replied

Rated 5 out of 5 stars

I would like to express my sincerest appreciation to David Cunningham of Gordon Slaters solicitors in Scotland branch. I feel like l have known in person. He helped me to seek justice for accident l... See more

Company replied

Rated 5 out of 5 stars

I can’t praise Adil Saeed highly enough, for the work he’d did, the case was time consuming and for me frustrating. The person denied having an accident with me despite righting off my car, their in... See more

Company replied


Company details

  1. Law Firm
  2. Divorce Lawyer
  3. Employment Attorney
  4. Family Law Attorney
  5. Legal Services
  6. Personal Injury Attorney

Written by the company

We are one of the UK's largest and well-known law firms. Our mission is to provide people with easier access to top-tier legal services. With over 90 years’ experience, our reputation is built on the successes of our people. We are experts in: Personal Injury Law, Abuse Law, Employment Law, Wills and Probate Law, Military Law, Clinical Negligence and Family Law. But don’t just take our word for it! We are extremely proud of our Trustpilot ratings and are thrilled with the amount of 5 star reviews we receive in all areas of our business. Should you or anyone you know need legal support or guidance, please do contact our team visit our website www.slatergordon.co.uk

Slater and Gordon (UK) LLP

Written by the company


Contact info

  • Fountainbridge 92-94, EH3 9QA, Edinburgh, Scotland, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

177 reviews

5-star
4-star
3-star
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1-star

Replied to 99% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great service

They were very helpful throughout the process. David Cunningham explained everything and kept in touch throughout the whole process

May 6, 2026
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi,

Thank you so much for your 5* review and for your kind words about our colleague, David. It was our pleasure to provide you with an excellent service and we will share your kind words with him as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.

Kind regards,

Lucy Ellams
Customer Analyst

Rated 5 out of 5 stars

I have had such a positive experience…

I have had such a positive experience with Slater and Gordon with my claim. They went above and beyond to support me with my claim. Great communication also.

May 4, 2026
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi Ashley,

Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide you with a helpful service and please don't hesitate to contact us again if you ever require our services in the future.

Kind regards,

Lucy Ellams
Customer Analyst

Rated 4 out of 5 stars

A game of two halves

I have just received a final settlement, 3 years and 4 months after initially contacting Slater & Gordon. This is thanks to the involvement of Shuiken Chan who took over the case 7 months ago and has brought it to a successful conclusion, giving me clear explanations and outlining the choices available to me in a way that was incredibly helpful: I would give Shuiken 5 stars for her involvement. Prior to her involvement, I was getting frustrated with the standard of support I was getting: I was passed between at least 4 different points of contact, one of whom had a very annoying habit of claiming to have phoned me when he hadn't (and not seeming to realise that mobile phones log all calls received whether or not they are answered). Each time my point of contact changed, I was told it was because the previous person had left the company/team - I don't know if this level of turnover is common, or if it's just the nature of where 'no win no fee' type cases sit in the order of priorities. My overall view of the experience has been positive because it has ended in a positive outcome (for which thank you, Shuiken), but be prepared for a long haul if you start this process.

May 4, 2026
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi,

Thank you so much for your review and for your kind words about our colleague, Shuiken. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Stuart, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.

Kind regards,

Lucy Ellams
Customer Analyst

Rated 5 out of 5 stars

Very simple and transparent

Very simple and transparent

April 11, 2026
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards,

Lucy Ellams
Customer Analyst

Rated 5 out of 5 stars

Straightforward experience

Straightforward questions…….basic facts required …….quick verification of possible success plus further possibilities after checking.

April 6, 2026
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards,

Lucy Ellams
Customer Analyst

Rated 5 out of 5 stars

Car finance claim

Very easy sign up process. Found agreements within minutes which I recognised. Now just need to let the process run and see what happens but cannot fault anything thus far

April 4, 2026
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi Susan,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards,

Lucy Ellams
Customer Analyst

Rated 5 out of 5 stars

PPI claim

Started this ppi claim and found this site very easy to use

April 3, 2026
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi George,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards,

Lucy Ellams
Customer Analyst

Rated 5 out of 5 stars

So easy to fill out this app.

So easy to fill out this app.

April 3, 2026
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi Stuart,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards,

Lucy Ellams
Customer Analyst

Rated 5 out of 5 stars

Simple and straight forward

Simple and straight forward to register. Will wait and see how it pans out.

April 2, 2026
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi Davy,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards,

Lucy Ellams
Customer Analyst

Rated 4 out of 5 stars

Very professional

Very professional, kept me up to date with everything.

March 31, 2026
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi Gordy,

Thank you for your review, we really appreciate it. We're very pleased to have you as a client at Slater and Gordon and hopefully, once your claim is settled, you will feel we have provided a 5-star service.

Kind regards,

Lucy Ellams
Customer Analyst

Rated 5 out of 5 stars

Got everything sorted very happy with…

Got everything sorted very happy with Shuiken’s help.Didn’t stop until we were happy😁

April 1, 2026
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi Darran,

Thank you so much for your 5* review and for your kind words about our colleague, Shuiken. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Stuart, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.

Kind regards,

Lucy Ellams
Customer Analyst

Rated 5 out of 5 stars

Very fast and professional.

Very fast and professional.

March 9, 2026
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi Margaret,



Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.



Kind regards,



Celine Cosgrove

Customer Analyst

Rated 5 out of 5 stars

Positive Experience

Very happy with me experience with Slater and Gordon. Euan Dryburgh and Shuiken Chan from the Edinburgh office helped me secure a successful settlement in my case. They were easy to communicate with and I found the whole process smooth.

January 30, 2026
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi,

Thank you so much for your 5* review and for your kind words about our colleagues, Euan and Shuiken. It was our pleasure to provide you with an excellent service and we will share your kind words with them as well as their team leader, Stuart, who will ensure they receive the recognition they deserve. We would like to thank you for choosing Slater and Gordon to handle your matter and we wish you all the very best in future.

Kind regards,

Lee Jones
Customer Analyst

Rated 5 out of 5 stars

Honest and good firm to work with keep…

Honest and good firm to work with keep up the good work

January 20, 2026
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi Donald,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards,

Lee Jones
Customer Analyst

Rated 5 out of 5 stars

EXCELLENT, PROFESSIONAL AND 5***** LEGAL SERVICE

I would like to express my sincerest appreciation to David Cunningham of Gordon Slaters solicitors in Scotland branch. I feel like l have known in person. He helped me to seek justice for accident l was involved in. David showed empathy, highest level of professionalism and constantly updating me with the progress. Thank you to all the people in his team. 5 star legal service.

January 15, 2026
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi Joyce,

Thank you so much for your 5* review and for your kind words about our colleague, David. It was our pleasure to provide you with an excellent service and we will share your kind words with him as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your matter and we wish you all the very best in future.

Kind regards,

Lee Jones
Customer Analyst

Rated 5 out of 5 stars

I recently had my case taken over by…

I recently had my case taken over by David Cunningham he has been so supportive from start to finish & very specific with the feedback I was receiving very helpful & understanding. I’m happy with the outcome and the help this man has gave me always keeping me updated also may I add. Thanks again

June 10, 2025
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi Melissa,

Thank you so much for your 5* review and for your kind words about our colleague, David. It was our pleasure to provide you with an excellent service and we will share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your matter and we wish you all the very best in future.

Kind regards,

Lee Jones
Customer Analyst

Rated 5 out of 5 stars

Easy to follow instructions.

Easy to follow instructions.

December 11, 2025
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi Ails,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards,

Lee Jones
Customer Analyst

Rated 4 out of 5 stars

Settlement of Vehicle Accident Claim

Euan Dryburgh assumed responsibility for for our claim in October and had a settlement agreed by late November.
Excellent service

November 24, 2025
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi Ross,

Thank you so much for your review, we really appreciate it. It was a pleasure to provide you with a helpful service and please don't hesitate to contact us again if you ever require our services in the future.

Kind regards,

Lee Jones
Customer Analyst

Rated 5 out of 5 stars

Hi my experience with shukien chan was with upmost total confidence respect patience and very very good at what she does as a lawyer so thankyou for yr sevices

Hi my experience with shukien chan .represented my case she was thorough very professional and i am very satisfied and please with the outcome of my case .shukien was also very calm possitive understanding as i am not very good with electronics, so her patience with me was immense .i am very grateful to this lawyer i stronger reccomend anyone in need of an amazing lawyer well this is she . Shukien chan .slater and gordon edinburgh practice .thankyou for yr service its very much appreatied x

November 24, 2025
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi Jacqui,

Thank you so much for your 5* review and for your kind words about our colleague, Shuiken. It was our pleasure to provide you with an excellent service and we will share your kind words with her, as well as her team leader, Stuart, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your matter and we wish you all the very best in future.

Kind regards,

Lee Jones
Customer Analyst

Rated 5 out of 5 stars

Thank you Ilja

We picked Slater and Gordon based on Google reviews .We were not disappointed as the case was handled professionally by Ilja who kept us informed throughout the process. Thank you

November 18, 2025
Unprompted review
Slater and Gordon Lawyers - Edinburgh logo

Reply from Slater and Gordon Lawyers - Edinburgh

Hi Alan,

Thank you so much for your 5* review and for your kind words about our colleague, Ilja. It was our pleasure to provide you with an excellent service and we will share your kind words with him, as well as his team leader, Karyn, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your matter and we wish you all the very best in future.

Kind regards,

Lee Jones
Customer Analyst

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