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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and genuine care for pets and their owners. Many people highlight the excellent service, noting how the company made complex pet relocation processes seamless and stress-free, providing clear communication, regular updates, and meticulous handling of logistics and documentation. Reviewers frequently mention the exceptional customer service, appreciating the patient and clear answers to their questions, and the reassuring support provided during what can be a stressful time. The team's dedication to the well-being of the animals is a recurring theme, with many customers feeling confident that their pets were in safe hands throughout their journey.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their professionalism,... See more

Service

Customers had positive experiences with service, consistently praising the professionalism, kindness, and... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the exceptional... See more

Location

Reviewers highlight ambiguous aspects of location. Customers describe successful relocations to various... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was lucky enough to speak directly with Bini, the director of SkyPaws UK, who gave me excellent advice during a stressful time. My cats are very nervous travellers, and her calm, knowledgeable g... See more

Rated 5 out of 5 stars

I had sky paws when I moved my 4 chihuahuas to Thailand this week. They were fantastic and professional. Made taking the dogs to another country so easy, no stress at all, talked me through every step... See more

Rated 5 out of 5 stars

Bini, Vicky and Steve made a challenging process very simple and easy for us. They guided us, gave us very clear instructions that were easy to follow. They guided our vets who managed the vaccinatio... See more

Rated 5 out of 5 stars

Bini and Vicky has been extremely professional and great to help our Labrador move from the UK to India. Right from the first email, response has been immediate and with commitment. I had loads of que... See more


Company details

  1. Pet Moving Service
  2. Container Supplier
  3. Freight Forwarding Service
  4. Import Export Company
  5. Transportation Service
  6. Veterinarian

Written by the company

At SkyPaws UK, we know your pets are family—and when it comes to relocating them, nothing but the safest, kindest journey will do. Founded and run by veterinary professionals, we bring expert knowledge and genuine care to every part of your pet’s travel experience. Whether you’re planning a big move or need help with last-minute travel, we take care of everything: health checks, paperwork, permits, flights, and even door-to-door service. We work with trusted airlines and always aim for the most direct, comfortable routes. We offer direct consultancy services to your vet, ensuring all treatments, timings, and documents meet strict international regulations. This means nothing is left to chance—and your pet’s travel plans are seamless from start to finish Every plan we create is bespoke—because no two pets (or owners) are the same. We make sure every journey is as smooth and stress-free as possible—for both you and your pet. As a company, we are passionate about constantly striving to improve global pet travel facilities and procedures for all our future clients, and with over 20 years experience in the veterinary and pet travel industries, we have a wealth of expertise within our truly caring and dedicated team. We look forward to helping you plan your next move with your pet!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

33 reviews

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Rated 5 out of 5 stars

Bini was amazing to work with moving…

Bini was amazing to work with moving our border collie from the UK to the US! During the process, she sent ample updates and pictures of our boy. This really helped ease our nerves about the move.you can tell that she truly cares about the well being of our pets as she continuously checked in even after our Collie had made it safely home. I highly recommend and will be using SkyPaws again if needed in the future.

April 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Move to Kenya

Bini, Vicky and the team made a stressful time in my life and and even more stressful time for my two dogs go with absolute precision. Advising me on vaccinations for them tips on measuring them for their transport crates. I can’t recommend them highly enough, our move to Kenya went with the smoothness and precision that only a team that cares so much about their job of transporting and looking after their charges and treating them with a kindness as if they were their own pets. And of course hats off to David and Anthony from PetsKenya their handling agents in Nairobi what a team. I can’t speak highly enough of everyone concerned who assisted and placated this owner who had never been parted from his boys for more than a day. There must be a whole host of superlatives to describe all concerned but a heartfelt thanks from this grateful owner is all I can manage.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

From London to Tokyo!

We have just used SkyPaws to move our dog from London to Tokyo. Japan is one of the more difficult places to import a pet but with the help of Vicky the whole process felt completely seamless and much less overwhelming than I thought it might be. Other than take our dog to his vets appointments which Vicky scheduled for us we really didn't have to do anything at all. All paperwork was sorted and we had clear instructions of exactly what we needed to do and when. We can't thank Vicky & Bini enough - it made the whole move a lot less stressful, and our dog who is quite nervous took the whole thing in his stride too! I would 100% recommend SkyPaws to anyone looking to move a much loved pet!

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

What a great company to use

What a great company to use, highly recommend,

We’ve done a few international pet moves over the years and this company really do go the extra mile.
Yes you’re paying for a service but it’s the exceptional customer service that makes them stand out.

The great service offered gave us comfort, knowing our dog Ralphy was in safe hands. Documentation was followed through and then also working with our vets on vaccinations and tests and then also getting involved with our onward carrier.

Special shout out to Victoria, you are very good at your job.

Hopefully we won’t be doing any more moves, we’re now happily settled in Australia but thank you for your part in getting Ralphy here.

If you want peace of mind with a company that does care about your pet, use SkyPaws.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

I transported by cat from London to…

I transported by cat from London to Dubai.
Prior to working with skypaws i did all my research, and honestly the whole thing gave me anxiety. There are so many things that need to be done correctly, I was worried that I would make a mistake some where along the line. This is when i contected skypaws, they were excellent all the way through and they gave me confidence that they knew what they were doing.

Now I get to enjoy my cat where i live yay :)

Thank you so much SkyPaws :)

February 20, 2026
Unprompted review
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Rated 5 out of 5 stars

I would recommend Sky Paws Uk to anyone…

I would recommend Sky Paws Uk to anyone relocating their pet. We have recently moved to Barbados and Sky Paws arranged the travel of our two cats- from start to finish they were superb. We initially spoke to Bini who took the time to video call us and explain what was needed and how it worked. As we had no idea on flying a pet this was great- other firms simply sent an email outlining cost. Bini went over and above and you could tell she genuinely cared about our pets. Once we confirmed we were going ahead, Vicky was our point of contact… she was amazing. She took care of everything at both ends and kept us and our vet up to date regularly. This is a stressful situation but Vicky alleviated that and made everything so simple. Everything ran like clock work and we now have two happy cats in Barbados. If you are considering using a different firm, don’t, you are making a mistake - Sky Paws UK are amazing!!!!

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

Relocating Archie Stevens

Relocating our Dachshund from the UK to St Helena Island via Johannesburg. St Helenas animal import requirements are very complex but the team of Bini, Vicky and Steve of Skypaws UK, were absolutely brilliant with organising the relevant tests, travel logistics and care for Archie, which put our mind at ease. Archie arrived safely at St Helena on 8 November 2025, and is now enjoying life in our new home!

November 8, 2025
Unprompted review
Rated 5 out of 5 stars

SkyPaws for all your international pet transport needs with great empathy, care, and understanding of the whole process

The team and service at SkyPaws was instrumental in getting our beloved cockapoo Lottie from London to Singapore. Bini and her team provided us clear information and advice to the complicated requirements for export and import into SG and provided a service package with what we needed to make the process as smooth as possible. The main difficulty in this process was the myriad of documents required for the export from UK, travel with the airline as part of our excess baggage, import and licenses into Singapore. The clearance on the other side was also arranged through Skypaws and everything went according to plan with the advice, documents, and Singapore agent getting our Lottie from the CAPQ center over to where we are staying. Overall, I cannot recommend Skypaws, Bini and Vicky highly enough for their help, advice, promptness and empathy throughout the process.

October 30, 2025
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Rated 5 out of 5 stars

Fantastic company

I had sky paws when I moved my 4 chihuahuas to Thailand this week. They were fantastic and professional. Made taking the dogs to another country so easy, no stress at all, talked me through every step of the way, sent photos of the dogs travelling and delivered to me very happy. Would trust them over and over again. Bini and Victoria are super professional and very nice to talk to.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service and genuine love and care for our dogs.

Bini, Vicky and Steve made a challenging process very simple and easy for us. They guided us, gave us very clear instructions that were easy to follow. They guided our vets who managed the vaccinations and tests required. They provided us with regular and very welcome updates on how our dogs were at each stage of their journey. They honestly made it as good as it could have been. They also managed partners in our destination city who were equally excellent.
We can't recommend this team enough, it really put us at ease knowing our dogs were so well cared for and that the logistics and documentation were so meticulously managed.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

From Devon to Abu Dhabi

From Devon to Abu Dhabi, Bini and Vicky we're flawless every step of the way, clearly experienced, professional and place the wellbeing of the animal at the forefront of every decision. I expected the process to be rather daunting, it was not thanks to the clear and consistent communication, they did everything they said they would, when they said they would and it was seamless and we have our happy and healthy pet with us. Thank you!

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Bini’s service was exceptional from…

Bini’s service was exceptional from start to finish. This was our first time moving our 11year old dog Bentley abroad, we were very anxious about it. But Bini was very reassuring every time we spoke!. She always got back to us very quickly with any phone calls and questions we had. She helped guide us through the entire process, proving to us she was very trusting. Steve came to collect our dog the day prior to his flight, he was lovely and sent us photos with updates off Bentley. It is safe to say we made the best and right decision to choose SkyPaws UK to fly our dog to the USA!.

July 24, 2025
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Rated 5 out of 5 stars

Wonderful support, fully recommended!


I was lucky enough to speak directly with Bini, the director of SkyPaws UK, who gave me excellent advice during a stressful time. My cats are very nervous travellers, and her calm, knowledgeable guidance made such a difference.
She truly cares about both pets and owners, and her support gave me real peace of mind. I can’t recommend SkyPaws UK highly enough! Thank you, Bini!

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Bini went out of her way to be super…

Bini went out of her way to be super helpful. She's very knowledgeable. Friendly, responsive, thoughtful and creative. She clearly deeply cares about her work and doing right by the animal. Thank you, Bini!

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great team with commitment and highly professional

Bini and Vicky has been extremely professional and great to help our Labrador move from the UK to India. Right from the first email, response has been immediate and with commitment. I had loads of questions which was always answered with patience and full clarity. Also debt in the pocket is less compared to other players around. I was offered options and had good detailed explanation of what the process was going to be at every step. Really would like to thank you for making our pet transfer so seamless for what it was super stressful in my head. Get in touch with the team if you are looking to move your pets across countries.

September 25, 2025
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Rated 5 out of 5 stars

Excellent service

Bini really helped us with moving pebbles our cat from London all the way to Singapore. Everything went smoothly and questions were answered very promptly. They gave regular updates on her progress throughout and that was very reassuring. Would highly recommend.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great job- happy and healthy dog!

Bini went above and beyond to ensure we were comfortable and confident that our dog would be safe and well cared for. Upon arrival in Atlanta he was happy, healthy and the team at departure, transits and arrival all gave him care and attention

July 25, 2025
Unprompted review

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