Sixt Ride Service is excellent at the core of drivers and cars. But if you need assistance it’s far from good. It might even happen that call center agents call you at 4am to discuss the upcoming trip... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve used this service more than 10 times over the past year and everything has always gone smoothly. The drivers have been punctual, the cars are in excellent condition and most of the time there’s e... See more
Used twice - very satisfied both times. The airport transfer in Palermo / Italy to the apartment and back went smoothly. The driver picked us up in the airport lobby and drove us safely to the city ce... See more
I booked an airport transport to Munich airport for a private holiday. It was an excellent experience - transport arrived ahead of time, the car was spacious and clean, the driver was very friendly. A... See more
Company details
- Limousine Service
- Airport Shuttle Service
- Minibus Taxi Service
- Taxi Service
- Transportation Escort Service
- Transportation Service
Written by the company
SIXT ride provides Customers worldwide with a comprehensive network of taxis, limousines and chauffeur services. Together with our Partners we have the world’s largest offer of its kind: Customers in over 600 destinations globally benefit from the brokering of professional driver and chauffeur services. In addition, SIXT ride works together with local taxi companies and well-known international ride-hailing partners to organize ride services for immediate pick-ups or short-term bookings. Besides taxi centers in all major German cities, these include established ride-hailing networks such as the ride service provider Lyft in the US, Cabify in Spain, Addison Lee in the UK as well as chauffeur service provider Blacklane in North America.
Contact info
United States
- sixt.com/ride
4.4
Excellent
125 reviews
Replied to 83% of negative reviews
Typically replies within 1 week
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Carmelo is an extraordinary Choufer
Carmelo is an extraordinary Choufer, very careful, since the beginning inside the airport to the end of the trip at the hotel. Thank you for all, Carmelo and Sixt
May 29, 2026
Unprompted review
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Ride service is great
Have been using ride service to and from Frankfurt airport for several years now. Ive been absolutely satisfied with the service consistently all along
Easy booking, drivers are punctual, friendly and helpful. Cars are as expected
A bit pricy and prices have been gradually increasing lately. Otherwise great service
May 29, 2026
Unprompted review
Great option in NYC
This service was perfect for us and for getting from LGA airport to our hotel near JFK. We had a ton of luggage for the next leg of our trip so public tranportation wasn't an option. The driver was friendly and it was a great start to our trip.
May 12, 2026
Unprompted review
Sixt was easy and efficient
Sixt was easy and efficient! Our driver was wonderful as well. Had a slight address mix up (my fault - a Uni with two campus and I put the wrong one in). After a quick conversation, driver got to us and made the ride so easy. Highly recommend!
May 19, 2026
Unprompted review
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Nice clean vehicle
Nice clean vehicle. Driver was dressed as a professional and provided excellent service. Got us from hotel front door to cruise boat terminal flawlessly in Barcelona, Spain.
May 16, 2026
Unprompted review
A driver was on time
A driver was on time. He provided an excellent service. The driving was safe and smooth. Thank you.
May 15, 2026
Unprompted review
Ordered van - but got small VW SUV
Ordered van - Tiguan arrived. Driver was nice though
May 13, 2026
Unprompted review
Reply from SIXT ride
Hallo Herr Joeckel,
vielen Dank, dass Sie Ihre Erfahrung mit uns geteilt haben. Es freut uns, dass unser Fahrer einen positiven Eindruck hinterlassen hat.
Sie haben recht – wenn ein Van gebucht wird, sollte auch ein Van bereitgestellt werden. Leider konnten wir anhand Ihrer Beschreibung die genaue Buchung nicht eindeutig identifizieren, um den Vorfall näher zu prüfen. Bitte wenden Sie sich direkt an unser Team unter ride-customerservice@sixt.com, damit wir Ihnen weiterhelfen können.
Ihr SIXT ride Team
Driver was professional and punctual.
May 12, 2026
Unprompted review
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Excellent experience with Sixt Ride
Excellent experience with Sixt Ride. The driver arrived right on time, the car was very clean and comfortable, and the ride to the airport was smooth from start to finish. We also had a really pleasant conversation during the trip, which made the journey even more enjoyable. Professional and reliable service — I would definitely use Sixt Ride again.
May 8, 2026
Unprompted review
Quick and easy
Quick and easy, you should setup before you urgently need a ride tho, it takes like 10 min to setup an account
May 8, 2026
Unprompted review
SIXT ride for my airport transfers
I am using SIXT ride for my airport transfers and am very happy with their service. Always on time, great cars, very nice drivers and good pricing.
May 6, 2026
Unprompted review
Great service!
Hired this amazing service to and and fro,from the airport in bracelona to our W Barcelona hotel and both times we were very impressed. Absolutely respectful polite stuff. Arrived on time! Clean cars too.
May 4, 2026
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Nice car, polite stuff
The driver was very polite. The car was extraordinary and we had a very pleasant ride. Only the pickup was not what we expected. Fair enough: Our plane was delayed but we gave you our flight no so you were able to get aware of when and where we will arrive. We had to contact the driver by phone because he was at the wrong terminal. I wished he had managed the delay on his own so we don‘t had to wait or ask where he was. Nevertheless we will do another booking in the future because of the luxury experience in the car.
May 3, 2026
Unprompted review
Reply from SIXT ride
Dear Fabian,
Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed the ride and that our driver made a positive impression. You are absolutely right, with a flight number provided, monitoring arrival details and being at the correct terminal is something we should handle proactively, without you having to reach out. We will take this on board as a clear point for improvement. That said, we truly appreciate your understanding and look forward to welcoming you again for another seamless experience.
The car was a beautiful Mercedes…
The car was a beautiful Mercedes driver was wonderful and waited for us even though our luggage took a bit longer than expected.
Highly recommend!
April 30, 2026
Unprompted review
Appreciation
"I wanted to share my appreciation for the excellent service I received on my recent trip to the airport. The driver Fust in an Mercedes EQS was exceptionally professional, kind, and provided a very smooth ride. It made the end of our journey completely stress-free. Thank you for the high-quality service!"
April 25, 2026
Unprompted review
Very Good Transfer from KL CC to…
Very Good Transfer from KL CC to Airport. For us very useful with all the Traffic in KL. Very Safe and nice driver.
April 22, 2026
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The driver was friendly and courteous
The driver was friendly and courteous. He handled our bags and drove us safely to our destination. We were pleased with his service.
April 13, 2026
Unprompted review
Excellent service
April 19, 2026
Unprompted review
Reliable service
Reliable and smooth booking and transportation service. Very clean car and friendly driver.
April 17, 2026
Unprompted review
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