ShopWired Reviews 685

So far so good - Currently in the 14 day free trial and cannot fault the platform. Chris has been incredible at helping me get up and running during the migration from another platform. Will happily g... See more

After deciding to start up our own ecommerce website, we opted to go with Shopwired and are so glad we did. The support given by the team has been amazing. Being of an older generation we had little t... See more

Lewis at ShopWired went above and beyond to help me with my website. His knowledge, patience, and attention to detail were outstanding, and nothing was ever too much trouble. He took the time to fully... See more

The Shopwired support staff are always helpful they have been invaluable over the past few years. Lewis was great today in helping to fix a problem with my videos not showing on mobiles. Definitely re... See more

I cannot rate the customer service and technical assistance from ShopWired highly enough! I am a technology dinosaur and I'm sure they must roll their eyes when they see the questions I ask, but they... See more

Chris B the business development manager is superb. Never have I had such incredible support from a website builder platform. Usually tweaks and customisation issues takes days and weeks to do... See more

Sam Helped me rework our Sample products UI. When Shopwired changed its UI, the samples which had alot of variations had to be redone, but from speaking to Shopwired about our situation, Sam kindly... See more

Absolute excellent experience so far with Shopwired. Carried out a large amount of work setting up my website at no cost. Designated a mentor to assist me at every stage and Leony has been excellent.... See more

Yum Yum Tree Fudge Ltd We are a busy small company and have been with Shopwired for many years, they are a great website provider, it's easy to create new pages and modify your existing pages. The... See more

I seem to run into Ernest quite a bit whenever I’m on the ShopWired site dealing with issues and honestly, I’m glad I do. He’s quick to respond, professional and always friendly. His support makes n... See more

Great customer support, having paid people to sort out issues with Google and not getting any results I decided to be a biff and ask the Shop Wired Agent for help....expecting a request for money noth... See more

I was having real difficulty getting a video uploaded and both Ernest and Lewis were very patient. Lewis really went the extra mile for me and I am so appreciative because it makes all the differenc... See more

I've been with SW for nearly 3 years. The recent SSL change didn't quite work for us, thanks to my domain name provider, but Chris B has been excellent, checking all aspects of the issue until a fix... See more

The depth and speed of tech support is the outstanding thing with ShopWired. The platform is fast and functional but wasn't a 100% fit with our requirements, Chris B and Lewis proactively offere... See more

Our site had been compromised, and the thought of rebuilding it and moving servers felt overwhelming. Chris B made the process stress-free — he personally adapted the downloaded files from our origina... See more

I've been an Internet retailer for 25 years. We have three shops with shopwired now. They are just fantastic. UK based customer support. They stay with you through every issue and challenge and improv... See more

This company is doing everything well. From the m oment we decided yo change our ecommerce supplier, it has gone so easily. We are not very tech minded, but with the personal and very timely support... See more

Ive been using Shopwired for a number of years and find them great to use as a website builder. I really love their Live chat service as they are so helpful in assisting in any query (big or small!)... See more

I recently required assistance in creating a csv file that worked when importing new products. Sam @ SW picked up the task and created very quickly a working file and suggested some improvements... See more

I launched the website for my small business (Percival's Crafts & Books) a few weeks ago, and Chris B has been an absolute lifesaver the whole way through the process. No question was too small or stu... See more

Leony at Shopwired has today provided the best service I have ever had from an e-commerce company in 20 years trading. My new site is up and running in just a few weeks and looks amazing. Nothing is e... See more

ShopWired Help and Support The team at ShopWired have been fantastic with the setting up of our website for our new company. Throughout the process they have provided quick help and advice and giv... See more

Shopwired smashed it out the park for us. We were having real trouble with our WooCommerce site, and had no products being displayed. Chris from ShopWired was super speedy and on the ball with... See more

Hi, have been with shopwired for over a year and they are a fantastic company. The platform is itself excellent and fits our needs as a flower shop with online sales and delivery. One thing I would al... See more

There are many e-commerce providers but Shopwired, in my opinion, is the absolute best with concrete support right there when you need it - simply superb! And that's why I've been with them for nearly... See more

ShopWired have been excellent in their quality of service, flexibility and professionalism over the last 4 years. They look after 3 different websites for me and on each they have been a great a... See more

I am migrating my online store from Shopify to Shopwired and I have to say that I am incredible happy with the support team. I have dealt with Ernest this afternoon who was happy to help with all of m... See more

Ernest was so kind, patient and helpful! I am brand new to opening my own business - as a Home-Based Creative Solopreneur... Even with some incredibly helpful business reference & guide books... See more

Extra at a cost £600 to add PICK and MIX !! We are already paying £600 a year to use the online shop plus 1.9% card charges and they want £600 for us to possibly improve their income via the card c... See more

Lewis at Shopwired was really helpful, sorted my problem very quickly, and also gave me a link for future reference, was polite, and patient, couldn't have asked for more. Thank you. Would recommend... See more

Superstar service as always, I needed several adjustments to some coding and Lewis jumped straight in to help and serviced my requests quickly and to the letter. I have been with Shopwired for years a... See more

Previously with EKM but I'm so glad I switched to shopwired. No hidden costs or charging for edits on the website. Special thank you to Leony who went out of her way to support me getting my website r... See more

A tale of 2 halves. I'm slowly migrating to SW from EKM and still trying to negotiate the 'back office'. I just lost my HTML order status message so contacted SW on the live chat where Ernest... See more

The service from the Shopwired team, special mention to Chris B, has been absolutely fantastic! I have never received such quick, informative replies to all of my queries that I had (and there wer... See more

Chris B did my migration from EKM which was great as I’m not really tech savvy, done over the phone ( with him doing some of it behind the scenes after our calls ) I phoned up after my 1st f... See more

I've been using ShopWired for several years now and remain genuinely impressed with the platform. As someone who isn't tech-savvy, I really value how intuitive their apps, themes, and plug-in mod... See more

As a business owner, I’ve used several eCommerce platforms over the past few years, and ShopWired stands out for its reliability and support. Since migrating, their service has been consisten... See more

I chose ShopWired over Shopify partly because it’s UK-based and I hoped for better, more responsive customer service from a smaller company — and it’s definitely delivered. Support has always been... See more

I run a small business called Medical ID Me, and I’ve been using ShopWired to build and manage our website. I’m still in the process of finishing everything, but I want to give a big thank you to Chri... See more

Had a problem with meta tags on my site, was something really simple but I don't deal with anything to do with this side of the business. Samantha was the person who helped me solve the problem very q... See more

I had an outstanding experience getting set up on ShopWired, and I can't thank Chris B. enough for the support. From start to finish, Chris was professional, knowledgeable, and incredibly patient. He... See more

Ernest exceeded my expectations in assisting me with my needs. I was under considerable stress, and he provided invaluable guidance to resolve my issue. He is truly an asset to Shopwired, as he clarif... See more

. No question was too small, and Oli was super helpful with everything! I panicked a few times but he quickly put my mind at rest. Would highly recommend Shopwired for a small idependant business. Hav... See more

I was helped on ShopWired's Chat Line by Earnest who helped me overcome a difficult problem. He was brilliant and I would give him 10/10 for Knowledge, Efficiency, Patience and understanding of a cli... See more

Brilliant help from Ernest today - much appreciated as I tried to work out new tarif DDP settings for USA. I had to go back several times for further clarification and the patient response of advisers... See more

I don't know the first thing about building a website but Chris B has held my hand every step of the way. I owe my successful website launch to him. Also a massive thank you to ShopWired for prov... See more

The team at ShopWired have been brilliant, Chris in particular. He was even replying to my emails gone 10pm. The layout is very user friendly and the team are always happy to lend a helping hand wh... See more

Ernest and Oli, have been so helpful. They always go above and beyond with great knowledge and huge patience to all my questions. This support is what sets shopwired apart from the rest.

The customer service is perfect and very good. They are all great but I have dealt most with Ernest. He is very helpful. The only bad experience I have had with shopwired is due to lack of flexib... See more

Lewis and all of the other helpers are all amazing, they are quick, helpful, happy and cannot do enough to sort out any issue I have adding stuff or changing stuff on my website.