Shopnuvibe Reviews 13

TrustScore 4.5 out of 5

4.5

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4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

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Rated 5 out of 5 stars

Great cushion support and great customer service

Recently bought the ErgoLuxe cushion, and it has been amazing. Very supportive during long working hours, has improved my posture and is definitely good quality. Customer service was another bonus. Extremely helpful and friendly!

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

I recently bought this cushion for my…

I recently bought this cushion for my mum and it’s made such a big difference for her. She used to struggle with back pain, but since using this cushion she’s much better.she uses it every day and she loves it - definitely a great purchase and a company I’d recommend!

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Very impressed!

The back support this cushion gives is excellent once you have fluffed the cotton inside. Good customer service too and came really quickly!

December 6, 2025
Unprompted review
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Reply from Shopnuvibe

We are so glad you are enjoying the cushion! Keep on Vibing.

Rated 5 out of 5 stars

Would definately recommend.

The customer service is second to none, which is very rare these days. Prompt service good product. Would definately recommend.

September 30, 2025
Unprompted review
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Reply from Shopnuvibe

Thank you so much!

Rated 5 out of 5 stars

Good the headrest could be more secure…

Good the headrest could be more secure but firm and I use it everyday long delivery time
If you can wait two weeks or something like that

September 23, 2025
Unprompted review
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Reply from Shopnuvibe

We've worked on this, and in the UK we are now offering 2 - 5 day standard shipping!

Rated 5 out of 5 stars

The customer service is amazing

The customer service is amazing. I had contact with a gentleman who was so kind and understanding of my situation. I hope the company does well and rewards its excellent employees

June 4, 2025
Unprompted review
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Reply from Shopnuvibe

Thank you so much for your kind words! We're absolutely thrilled to hear that you had such a positive experience with our team. We truly believe that support shouldn't stop at the cushion — it should extend to every part of your NuVibe experience. 💙

We’ll be sure to pass along your feedback to the team — especially the gentleman who assisted you.

NuVibe Support Team

Rated 5 out of 5 stars

Perfect cushion support

Seen an advert online yo buy a support reading back support and came across this cushion support to reading in bed. I saw this and thought i give it a try came in a week, fast delivery, was very comfortable but took a few days to get use to it. Now it helps me relax destress after work, use it to gain support for my back and head when reading.. ALSO sleeping which i doze off in a few minutes. I reccommend buying ine if you need back support when working, reading in bed rather then a pillow or just snuggling up to watch films or netflix in your ipad. Thank you.

February 3, 2025
Unprompted review
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Reply from Shopnuvibe

Thank you so much for taking the time to share your experience! We're so glad you discovered NuVibe while looking for back support - and even happier to hear it’s become part of your daily wind-down routine. 😊

NuVibe Support Team

Rated 5 out of 5 stars

Very happy

Very comfortable cushions, easy buying experience and quick delivery. Can’t ask for more!

March 27, 2025
Unprompted review
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Reply from Shopnuvibe

Thank you so much for your kind words! We're so glad to hear you found the cushions comfortable and the whole experience smooth from start to finish. That's exactly what we aim for!

Enjoy the comfort, and thank you for choosing NuVibe! 💙

NuVibe Support Team

Rated 5 out of 5 stars

amazing shopping experience.

great shopping experience and fast customer service. the cushions were fantastic quality and I was really happy with everything from start to finish.

March 20, 2025
Unprompted review
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Reply from Shopnuvibe

It means a lot to us that you had such a great shopping experience. We’re thrilled you’re enjoying your NuVibe cushion and truly appreciate you being part of our community!

NuVibe Support Team

Rated 5 out of 5 stars

Great customer service

Great customer service, and a fantastic product! Thank you Nuvibecushions 💯

March 22, 2025
Unprompted review
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Reply from Shopnuvibe

We're so glad you had a great interaction with our support team. As always, support extends beyond our cushions!

NuVibe Support Team

Rated 5 out of 5 stars

Great Cushions

Great Cushions! Service was perfect too - everything arrived on time and good conditions. Easy to communicate about any concerns and there was no issues. Thank you!

March 20, 2025
Unprompted review
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Reply from Shopnuvibe

We always aim to make the entire experience smooth and stress-free, so it’s great to know communication was easy and everything went perfectly. Thank you again for your support — we're so glad to have you as part of the NuVibe family!

The NuVibe Support Team

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