Shop Decorator Reviews 4

I placed an order on April 5. I did not receive any tracking information that my order had been shipped until I saw it on my USPS dashboard on April 23. I had already contacted the company three times via email and one attempt via phone call to find out if my order had been shipped or when it would arrive. I received no responses from my emails, and the phone number had an outgoing message saying “this number does not accept calls at this time“. My order finally arrived on April 27 but the order was completely wrong. I had ordered four curtain panels, which I received, however, they were the wrong color, the wrong length, and the wrong header type. I have opened a claim with PayPal. This merchant is unresponsive and impossible to work with.

Cannot return item as the address and phone number is bogus.. Do not order from this site if there is any chance you might want to return somehting

Do not order from this site. I placed an order that was never sent. I both emailed and called several times, no one replied to emails and the phone number said it was "not accepting calls". Been trying for weeks. Doesn't seem I will get my money back either so at least I am relieved I did not end up ordering the much more expensive item. Never had this happen to me ever.