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Rated 5 out of 5 stars

Cosy offers Asian beauty products that goes beyond Korean or Japanese. I love that they gave an extensive array of Filipino makeup brands which I have started getting into. I specifically purchased Is... See more

Rated 4 out of 5 stars

Fast delivery, and great range of Filipino makeup products. Wish there was some more skincare products. The packaging is sustainable but always so bulky and when I open it up, its usually packed with... See more

Company replied

Rated 5 out of 5 stars

As a Filipino-Australian, I'm always looking for Filipino beauty down here, but was having no luck for the longest time. Until I came across Cosy, sent them a message being grateful that they were... See more

Company replied

Rated 5 out of 5 stars

I bought perfumes here (the lucky potions), the aus post delivered it in thw wrong address and I reached out to both cosy and aus post. Cosy replied very fast and helped me out a lot by getting my pac... See more

Company details

  1. Health and Beauty Shop

Written by the company

A curated collection of homeware, apparel and beauty essentials. Free shipping Australia-wide on orders over $120. Buy more and save up to 10% off on selected items.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

57 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Best online store for Asian beauty products

Cosy offers Asian beauty products that goes beyond Korean or Japanese. I love that they gave an extensive array of Filipino makeup brands which I have started getting into. I specifically purchased Issey palettes but during my browsing sessions online i have discovered other brands worth checking out.

March 25, 2026
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Rated 5 out of 5 stars

I bought perfumes here (the lucky…

I bought perfumes here (the lucky potions), the aus post delivered it in thw wrong address and I reached out to both cosy and aus post. Cosy replied very fast and helped me out a lot by getting my package back. When I received it, it was unopened and i loved the perfumes so much that I will def keep buying from them not just because of the products but because of how reliable the seller is in such situations. They have really wonderful customer service!!!!

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! They have the best range of makeup and beauty from the Philippines, my new go to for getting my favourite brands in Australia. Great rewards program and discounts for your next purchase. Highly recommend!

July 13, 2025
Rated 5 out of 5 stars

Go to shop

This is my third purchase from this shop. They have products that I can't live without and they were sold out. I emailed the team and got a prompt response. Their communication to me was excellent, transaction was fast and easy. I'm happy and satisfied with their customer service.

June 27, 2025
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Rated 5 out of 5 stars

Quick postage

Quick postage, they stay on well and not too bulky. Happy with the purcase

December 6, 2024
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Rated 1 out of 5 stars

Items not delivered and refunded

Items are not delivered due to courier issues

October 16, 2024
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Reply from cosy australia

Hi Mm,

Thank you for your review. As we have discussed via email, your order was dispatched by us but unfortunately the shipping issue was from Australia Post's end and we have provided a full refund of your order as a result.

As a small business, we endeavour to provide the best customer service possible however Australia Post delivery issues are entirely out of our control. We kindly ask for your understanding and if you could reconsider your 1 star review as we have done our best to rectify the situation and provide you with the best possible outcome in this unfortunate scenario.

Kind regards,
cosy australia team

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