ShipNetwork - Salt Lake City Reviews 1

TrustScore 3.5 out of 5

3.7

Industrial Road 2080, suite c, 84104 Salt Lake City, Utah, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Logistics Service
  2. e-Commerce Service
  3. e-Commerce Solution Provider
  4. Freight Forwarding Service
  5. Shipping Company
  6. Shipping Service

Written by the company

ShipNetwork, formerly Rakuten Super Logistics, simplifies eCommerce logistics with efficient, cost-effective 3PL solutions. Since 2001, we’ve offered fast, accurate order fulfillment, supported by a nationwide network ensuring 1-2 day ground delivery and a 100% Order Accuracy Guarantee. Our Xparcel shipping solutions optimize costs and speed, with Priority (1-3 days), Expedited (2-5 days), and Ground (3-8 days) options. We also provide specialized services like Returns Management, Subscription Box Fulfillment, and Temperature Control. Seamless API integration connects your platform for streamlined operations. ShipNetwork is your partner in delivering exceptional customer experiences while saving costs and driving growth.


Contact info

  • Industrial Road 2080, suite c, 84104, Salt Lake City, Utah, United States

3.7

Average

TrustScore 3.5 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Feels like a family

We have been using the ShipNetwork team for about five years. Overall, our experience has been excellent. Although this is a large organization, the team at the SLC location (and our Vegas account manager) makes it feel like family. I genuinely get the sense that they care. The response is quick, problems are resolved on a timely basis, and communications are warm, yet professional. Like any partner, the process gets smoother and more efficient over time as they have learned about our business and products. We've been doing business with them since 2019.

October 13, 2024
Unprompted review
ShipNetwork - Salt Lake City logo

Reply from ShipNetwork - Salt Lake City

Hi Kira, what a compliment to our team! We definitely grow a sweet spot for the businesses we support. Thank you for your wonderful feedback.

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look