TeamStay by SG Property Group Reviews 8

Great company to work with, strong communication from the team, and lovely bookings, with reliable payments paid on time.

I’ve had a very positive experience working with Team Stay. They are well-organised, communicative, and consistently bring in good booking opportunities. Everything runs efficiently, and they’re always helpful when needed. A great partner to work with.

Felt like a home away from home. The property was spotless, comfortable, and exactly what we needed.

We ended up getting stuck in the UK due to the war situation, and Lisa and the S&G Property team went above and beyond to accommodate us during a really stressful time. Their support, flexibility, and understanding made a huge difference.

Communication was excellent throughout—friendly, responsive, and genuinely helpful.

I can’t recommend them highly enough and would absolutely stay with them again on our next trip to the UK.

Everything went smooth and well, I worked with Lisa and she always made sure, things were taken care of.

We have used SG for some time now for our work force working away from home, we have always been looked after by the team, they are all friendly and helpful, especially Alice who has been my main point of contact throughout. The team have found us some brilliant properties in great locations.

SG Property are always very helpful , even with my last minute requests. The team are helpful and nothing is too much trouble.
They somehow manage to always meet our requirements that are within our budget. Nothing is too much trouble.

I am incredibly impressed with the professionalism of SG Property Group. Antony and the entire team were fantastic, addressing every concern and issue promptly and efficiently. My new listing in London received a booking through SG Property Group, and the entire process was seamless. The guests they brought to the property were wonderful as well.

Thank you so much for your support—looking forward to working together again in the future!

My rating relates to how disappointed I am with this accommodation. And if this were a hotel, this is the amount of stars it would get.

Sadly, the room had sewers problem. I tolerated it for 2 days, but when it was no longer tolerable and I informed them, they sent a maintenance guy, who couldn't resolve the problem.

I told them I had to check out because this has become unbearable and my frail health will be severely impacted. They refused to refund me the remaining nights of my stay, but only refunded 1 of my remaining nights "as a gesture of good will" - so they called it. So they got to make me feel as though they are doing me a favour... for having accommodated me in sewers.

The accommodation is expensive - too expensive for living in sewers. They said the reason they won't refund the rest is because I didn't give them a chance to send a plumber... I was expected apparently, to wait in the sewers flat for another day, whilst a maintenance fails to repair, so that the next plumber comes in, opens a workshop, breaks tiles and opens the sewers to "try and resolve them". And I should be paying for that. Totally unacceptable.

When I emailed to tell them that I do not accept this treatment, they didn't even reply.

Very, very disappointing... They fail on all levels.
I sure advise you not to opt for them. Sleeping on the streets exposes you to less sewers than being accommodated at SG accommodation.