SexToysShop.com Reviews 65

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Shopping at sextoysshop.com is an easy to use, online experience with a great range of products and tasteful tutorials on the product use and care. Sextoysshop toys have brought the excitement back an... See more

Company replied

Rated 5 out of 5 stars

My wife and I are avid toy collectors, we have bought from alotalotalotdifferent stores over the years. The site layout is great along with the selection. Shipping was very fast and discreet, altho... See more

Company replied

Rated 5 out of 5 stars

They sell the best for filling toys out there each and every toy has made me scream with pleasure the are amazing! I've bought from sextoysshop for years, and they're one of the best companies I've... See more

Company replied

Rated 5 out of 5 stars

I love Sextoysshop! I love the discretion of the packages and the way it appears on my bank statements. I love the way there are straightforward and not vulgar videos, photos, and descriptions of the... See more

Company replied

Company details

  1. Sex Toy Store
  2. Adult Entertainment Store

Information provided by various external sources

Get the pleasure you want!


Contact info

4.9

Excellent

TrustScore 5 out of 5

65 reviews

5-star
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Rated 5 out of 5 stars

Ding Dong!

Open package, remove item and have some fun.

March 18, 2017
Unprompted review
SexToysShop.com logo

Reply from SexToysShop.com

Hello Sheldon,

Thank you for your review.

We're glad you liked and enjoyed your purchase.

You're always welcome back at our store!

Have a nice day!

Best regards,
Julia Howell

Rated 5 out of 5 stars

Perfection

Great products, fast delivery and an awesome reward system!

February 24, 2017
Unprompted review
SexToysShop.com logo

Reply from SexToysShop.com

Hello Mitchell!

Thank you for your words. You are always welcome back!

Best regards,
Julia Howell

Rated 1 out of 5 stars

james eccles 3 The Greenwoods, Stourbridge DY8 3SQ

rubbish service dildo wasnt big enough for me lol

February 17, 2017
Unprompted review
SexToysShop.com logo

Reply from SexToysShop.com

Hello James,

Thank you for your review.

We are very sorry to hear that the item you bought from us was not good for you.

Please note that we go to great lengths to describe the color, texture, shape, material, length and width of items so customers can make a more informed decision.

Unfortunately, we cannot make such a decision for you as you know what's better for you.

Anyway, if you have questions before placing an order, we are always glad to help. If the item you received from us was damaged during transit or defective, we will also issue refund or reship as that is our fault.
In your case, however, it was totally your decision and we are sorry it didn't work for you.

Anyway, we hope that next time you will pick a product that you like and will do our best to help you do that.

Thank you for your understanding.

Have a nice day!

Best regards,
Julia Howell

Rated 5 out of 5 stars

Got exactly what I wanted

No long waits great product and even better prices

February 8, 2017
Unprompted review
SexToysShop.com logo

Reply from SexToysShop.com

Hello Joshua,

We're happy to learn that you're satisfied both with our service and products.
You are always welcome back at our store!

Have a nice day!
Julia

Rated 5 out of 5 stars

Awesome store

Great site,delivery on time well packaged,wide range of selection,low price.

January 28, 2017
Unprompted review
SexToysShop.com logo

Reply from SexToysShop.com

Hello,

Thank you for your words. It's nice to hear that!
You're always welcome at sextoysshop.com again!

Have a great day!
Julia Howell

Rated 5 out of 5 stars

Epic Site

A very reliable and great site with a big variety of stuff to choose from. Shipping arrives just in time and the products are great. Plus the rewards system guarantees low prices for long term customers. LUV IT!

December 14, 2016
Unprompted review
SexToysShop.com logo

Reply from SexToysShop.com

Thank you so much for your words, Paul! It's a always a pleasure dealing with you and we'd like to wish you Happy Holidays!

Best regards,
Julia

Rated 5 out of 5 stars

Exelent as always

Not to much to comment really, arrived in good time, packaged well, quality products all round first class service from a long time loyal purchaser.

December 8, 2016
Unprompted review
SexToysShop.com logo

Reply from SexToysShop.com

Thank you, Lazaro! Hope to hear from you soon.

Have a nice day!
Julia

Rated 5 out of 5 stars

Good experience

Nice timely and discreet

December 5, 2016
Unprompted review
SexToysShop.com logo

Reply from SexToysShop.com

Thank you for your review, Raniece!
You're always welcome back!

Have a nice day!
Julia

Rated 5 out of 5 stars

Discreet shipping and fast delivery

I love Sextoysshop! I love the discretion of the packages and the way it appears on my bank statements. I love the way there are straightforward and not vulgar videos, photos, and descriptions of the products. The return policy helps me be confident in my purchases, and although I haven't returned anything yet, the included return label makes it so it would be no hassle for me to do so, if I so chose! I always recommend this company!

November 29, 2016
Unprompted review
SexToysShop.com logo

Reply from SexToysShop.com

Thank you for your kind words, Carol!

We do our best to make our customers satisfied with their orders and are going to keep it that way.

Best regards,
Julia

Rated 2 out of 5 stars

Packaging FAIL

No discretion in packaging. Bare bones. A plastic bag. I believe I can speak for everyone when I say we wouldn't mind springing for discretion, including a box. Otherwise, great product, great price, fast delivery. Order #ST100006075

November 25, 2016
Unprompted review
SexToysShop.com logo

Reply from SexToysShop.com

Thank you for providing an order number.

Thank you for your review, we appreciate it.

We are sorry to learn, though, that you have received your order in a plain plastic bag. It must have been some kind of mistake made by our shipping department. Please note that we always do our best to pack such merchandise as discreetly as possible. We usually ship our order in plain cardboard boxes. Nowhere on the packaging is indicated its content.

We understand that the majority of our customers feel very sensitive about this and that is why our main priority is to protect them as much as we can.

Could you please provide your order #, so that we could investigate this issue from our end?

Thank you for your understanding.

We're sorry for the inconveniences caused to you.

Best regards,
Julia

Rated 5 out of 5 stars

Great!

Great service, thanks!

October 30, 2016
Unprompted review
SexToysShop.com logo

Reply from SexToysShop.com

You're always welcome, Lory!

Best regards,
Julia

Rated 5 out of 5 stars

Love It!

The shipping was quick and easy. Everything was very discreet and professional. I'll be buying more!

October 29, 2016
Unprompted review
SexToysShop.com logo

Reply from SexToysShop.com

Thank you, Kayla. Happy to hear you enjoyed our service. Hope to always keep it that way.

Best regards,
Julia

Rated 5 out of 5 stars

Just what we needed

Great service and variety of articles. We (me and boyfriend) found just what we needed and wanted. Thanks!!

July 14, 2016
Unprompted review
SexToysShop.com logo

Reply from SexToysShop.com

Thank you for the kind words, Danny. I hope you'll always find whatever you need at our store, and we will also make sure to help you with any questions you may have.

Have a nice day!

Best regards,
Julia Howell

Rated 5 out of 5 stars

Excellent Products and Superior Customer Service

I've used Sextoysshop products for several years now and have found their vibrators to be top of the line in quality. Any issues I have had have been addressed quickly and satisfactorily by the company. Highly recommend this company and its products.

July 6, 2016
Unprompted review
SexToysShop.com logo

Reply from SexToysShop.com

Thank you, Emerson! You're always welcome at our store!

Best regards,
Julia Howell

Rated 5 out of 5 stars

Discreet!

This has been the best online toy shop I've used by far. They are discreet and hassle free.

February 16, 2016
Unprompted review
SexToysShop.com logo

Reply from SexToysShop.com

Thank you for your kind words, Ashley! We'll be happy to see you again.

Best regards,Julia Howell

Rated 5 out of 5 stars

First time every buying adult toys and I have to admit it was a fun.

I love the discretion of the packing,shipping and the paying. They have a ton of things to choose from and I love the description of every item on the package. And the points you get from buying things. Yay! Love this place.

January 13, 2016
Unprompted review
SexToysShop.com logo

Reply from SexToysShop.com

Thank you for your review, Diamond! We hope we can do our place even better for you, so you're always welcome here. :)

Best regards,
Julia Howell

Rated 5 out of 5 stars

Great find! Not a dollar wasted!

My wife and I have never used adult toys in the bedroom before, and after 5 years of the ole' naturale, I decided to surprise her with a few. The sight made it very easy with helpful reviews and videos for each item. I purchased 4 things and am 100 percent satisfied with all of them, with the exception of me being too big for one of the lower member rings. Also, the site has bonus points; for every $10 you spend you get 100 bonus points, which is exactly $1 dollar off of a future purchase. Again, I would highly recommend this site for any bedroom fun-time toys. Only thing I didn't like is the small selection of flesh-lights and quality male strokers, but I still have 5 out 5. Also, the shipping was fast, and because my order was so large, it was free. I will be returning soon!

January 8, 2016
Unprompted review
SexToysShop.com logo

Reply from SexToysShop.com

Thank you for your kind words, Seth! We'll be definitely looking forward to hearing from you and are always happy to help with any questions you may have.
Best regards, Julia Howell.

Rated 5 out of 5 stars

Amazing experience

Bought one thing. Delivered on time, but was defective.
They reshipped replacement even better and made a discount
Very satisfied !!! RECOMMEND

January 7, 2016
Unprompted review
SexToysShop.com logo

Reply from SexToysShop.com

Hello, Alex! Our customers' satisfaction is our top priority - whenever issue you have, please contact us, and we will always solve it as soon as we can. Looking forward to hearing from you.

Best regards, Julia Howell

Rated 5 out of 5 stars

Everything was great

Awesome selection, great prices, user-friendly webpage, fast shipping, and good communication. Couldn't be happier with my overall experience. 😊

October 27, 2015
Unprompted review
SexToysShop.com logo

Reply from SexToysShop.com

Thank you for your order, as well as your review, Jessica! We'll be happy to see you again ;)

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