SendCutSend.com Reviews 

16
•
TrustScore 3 out of 5

3.2

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Company details

  1. Laser Cutting Service
  2. also in
  3. Metal Fabricator
  4. Metal Processing Company

Information provided by various external sources

Super-fast turn around. Prices start at $29. Upload your file and we'll ship your finished parts in about 3 business days. We laser-cut steel, aluminum, titanium and more.


Contact info

3.2

Average

TrustScore 3 out of 5

16 reviews

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1-star

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3.2

All reviews

(16)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

I applied for a posted position because…

I applied for a posted position because a friend was just hired at the company and said great things. I had an interview this morning, and I had the worst unprofessional experience I’ve had in a long time. I have an impressive resume and background and even if I still wasn’t selected I did not need to be disrespected or treated how I was treated. I did research on the company and owners and was excited to be interviewed for a respectable company.

The video interview started and I was immediately told the position i applied for didn't fit my skills and experience and i should consider another position because it was just a glorified cart pusher anyway. I told her because of my previous leadership positions and experience i was looking for a leadership role and was quickly shut down and told none were available(the website has multiple listings at this time for open positions). I felt like I was annoying her and there were moments of small laughs and faces made like like I was wasting her time.

She concluded the interview saying I would be considered for a position as a laser technician and asked if its something id consider. With hesitation i said yes despite it being completely different than what we were initially interviewing for. She quickly asked what id like to be paid hourly and I gave my answer. I was audibly laughed at and told there was no way Id come in at anything other than entry level $24.00hr. The listing says $24.00-$42.00hr and I requested right in the middle (on my resume lists my shop management, biomedical, operating engineer, welding experience, heavy duty repair, electrical systems, and previous firefighting experience)

It was a horrible experience and Cecilia Alvarez-Airada has a serious issue that should be looked into. I want to be clear I’m not upset about not getting the position I applied for but the disrespect and tone and direction of the conversation was jarring. Presenting the alternative position and pay could have been done in a respectful manner and i probably would have accepted. The people you employ are a direct reflection of your company. If the interviews are recorded I highly implore you to review. Excellent candidates will be driven away due to her behavior.

I really liked this company and now will not recommend them to anybody due to how they treat people.

October 21, 2026
Unprompted review
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Rated 5 out of 5 stars

Love this place!

I've ordered a few different custom products for a motorcycle and a truck from SCS that I designed in Adobe Illustrator and had a great experience every time. Super fast turnaround and the products have turned out perfect. I highly recommend their services.

March 19, 2026
Unprompted review
Rated 1 out of 5 stars

Very bad company

Very bad company. I had a phone interview for Receiving position in Arlington, Tx. The phone interview went great and they scheduled me for an in person interview next. After the in person interview I get told by the Operations Director Dan Young that I had one of the best interviews in the past four weeks. A few days later I get a call from the hiring manager Alice and they did not hire me for the job I applied for but offered me a different position. They told me they just offered someone else that position for $25 an hour and they are offering me $24 an hour so I threw it out there to negotiate to see if I could get $25 an hour as well. (I let her know that it would not be a deal breaker and if they are not able to do $25 an hour then $24 is fine.) Alice says “I will talk to them to see what I can do and will call you back to let you know”. I get a call back about 2 hours later from Alice saying they are Rescinding the position because I did not sound “excited” about the job. Do not work for this company, they are already very un-organized and will also discriminate towards you a lot. How is it that someone who gets told they had the best interview out of everyone in the last 4 weeks gets offered less money than someone else they bring on and then get the offer taken back from me once I try to negotiate the same pay?

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

Good Price and very fast

Good Price and very fast. They could add some more milling type services if they wanted, but I can't be mad about their turn around time, and cost. Also, they have a very wide range of materials available. More than I expected. Very good.

October 1, 2024
Unprompted review
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Rated 5 out of 5 stars

I'm just a small Urban farmer...

I'm just a small Urban farmer and we needed freeze dying tray dividers that would compartmentalize down to 1/2" squares. A friend of mine was able to draw up the cad, and recommended SendCutSend. Very easy for someone not familiar with the process to navigate, great communication, and an amazing turn around time. I was very surprised at the quality, they spent the time to group and package very carefully, and even added a little personalization that topped it all off. I have a few more odd projects that I will definitely be sending to SendCutSend coming up in the near future!

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

When you send your drawings they will carefully review them to ensure the efficiancy of the project. A second set of eyes, just in case you missed something. The turn around time is increadable. The packaging in which they ship your items is incredable as well. Customer for life.

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

Came incorrect

I ordered a part and the bends were in the wrong direction. However, with a quick reply from Shawn from support, He helped me resolve the problem and expressed shipping to help us get the correct part in time for when we needed it. It is not the last time we will be using SCS.

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience

Both first and second purchase went perfect. Easy-to-use website with instant quote, good prices, super fast processing and shipping, and great quality. Highly recommended.

May 20, 2024
Unprompted review
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Rated 5 out of 5 stars

Great Service

The order was received and processed professionally and painlessly. It was easy to post my files and place my order. The parts came to me professionally packaged and of expected quality.

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

Fast, Affordable, Quality parts

I have worked with them on more than half a dozen projects, all alumium parts ranging in size from an inch to 20+ inches. All have turned out great, produced quickly and delivered even faster. I love being able to track each step of the process. A lot of customization and finish options.

March 9, 2024
Unprompted review
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Rated 5 out of 5 stars

Great parts, great prices, fast shipping

I run a small business and SendCutSend lets me compete with larger operations with their aggressive pricing and great free shipping. I've bought several batches of parts and never had any issues with quality or delivery. They've had questions a few times, and they're very easy to communicate with. Special shout-out to Charles L for some great artwork.

March 22, 2023
Unprompted review
Rated 5 out of 5 stars

Great company

Great company! But I’m curious how/why they got a 3.5 star rating? I only see 1 review that gave them 5 stars and thought maybe I missed something. I’m new to this “Trustpilot” thing so chances are good I did..

April 20, 2023
Unprompted review
Rated 5 out of 5 stars

Parts delivered in days for less than I used to pay for just shipping.

I spent years getting prototype parts made by several vendors and they were always late and overpriced. I was skeptical of SendCutSend being so much less expensive and supposedly so quick, but figured I could waste $30 to test the waters. I ordered 16 parts on Monday, I had them in hand on Friday! It cost less than just the shipping charges from the other companies I'd used. The auto quote system is a real time saver, and their customer service is quick and friendly (I accidentally made an order for "pickup" but I'm in another state. They immediately updated the shipping when I e-mailed them).

January 1, 2022
Unprompted review

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