I received my order yesterday and couldn’t be happier! I used to shop from Olive Young Global, but the import fees and shipping costs were too high. I’m so glad I found this website: the prices are fa... See more
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Company details
- Cosmetics Store
- Beauty Product Supplier
- Beauty Supply Store
- Cosmetics and Perfumes Supplier
- Health and Beauty Shop
About Saranghae | Korean Skincare
Written by the company
At Saranghae, we make it our mission to help you discover and shop the best Korean skincare products from South Korea. Our curated collection features top K-beauty brands like Beauty of Joseon, Anua, and Medicube—trusted by skincare lovers worldwide. From hydrating toners and soothing serums to gentle cleansers and powerful moisturizers, our online store offers high-quality skincare solutions for every skin type and concern, delivered directly within Switzerland.
Saranghae is run by a passionate team of skincare experts committed to helping you make informed choices for healthy, glowing skin. Discover our carefully curated skincare routines or get personalized product recommendations tailored to your skin’s needs. We offer fast, reliable delivery across Switzerland and exceptional customer support. With a 14-day return policy and a satisfaction-first approach, you can shop confidently.
Contact info
Luzern, Switzerland
- hello@saranghae.ch
- saranghae.ch
Replied to 75% of negative reviews
Typically replies within 24 hours
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I’m always so happy with the product…
I’m always so happy with the product and service, you are the best shop ❤️
I love this site
I love this site. Being able to order from the comfort of my home instead of flying all the way to Korea is amazing. The service has been top‑notch. It would be great if a small sample could be included with orders in the future, but aside from that, everything has been excellent. I’ve already recommended it to others.
Sehr gute Produkte
Sehr gute Produkte
Einfache Anwendung , gute Verträglichkeit, sichtbare Ergebnisse. Ich benutze folgende Produkte: Module Collagen night wrapping mask, Blanc cover cream Stick und Ladegerät lip sleeping mask
Super fast shipping and more than happy…
Super fast shipping and more than happy with the products quality!!
Fast shipping and nice products
Fast shipping and nice products. However, I'm been Saranghae's customer for years and the minimum order for free shipping gets higher and higher (from 40 to 80 CHF as of April 2026). It would be nice if they could keep it around 50 CHF.
I’m very happy I got what I want best…
I’m very happy I got what I want best regards chares lux till my next order
What a great Company,with such Amazing…
What a great Company,with such Amazing products,they deliver faster as you could wish for👌🏻The newest things found only with them,i orderd all ready several times,Thank You!
My two teens are using it already
My two teens are using it already, and I have a second tube, definitely working. The spots are reduced dramatically
New trand products and quick delivery.
My new favorite online store for my skincare products
I purchased a few products from this store to try them out, and I’m absolutely delighted! From the quality of the products to the ease of placing the order and the fast shipping—everything was excellent.
This is now my new favorite online store when it comes to choosing my skincare products :)
Great product range and high quality…
Great product range and high quality standards. I am very satisfied with the offering.
Fast delivery.
What do you need more😀
Very bad
Very bad. I ordered in November and I still haven’t received my package. The package was delayed so I could not pick it up because I wasn’t home. So it got returned to the company. I reach out and said I want them to ship my order again. They said they will do that. Now 1 month later still haven’t got my order. They are ignoring me. I have email and also wrote multiple messages on what’s app

Reply from Saranghae | Korean Skincare
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