While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many customers encountered significant issues with their orders, frequently reporting that items were not received or were significantly delayed. People also expressed dissatisfaction with the quality of the products, finding them flimsy, not as advertised, or completely non-functional. Furthermore, consumers consistently highlighted a lack of response from the company to emails and inquiries, indicating poor customer service. Some people were dissatisfied with the product itself, noting that items received were not what they expected or were of poor quality. Conversely, a few other people also felt that the products were satisfactory and arrived in good condition, with some even praising the prompt delivery and ease of ordering.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers report receiving items that... See more

Order

People report negative experiences with order fulfillment. Many customers experienced significant delays,... See more

Delivery service

Customers had negative experiences with delivery service. Many reviewers report significant delays, with some... See more

Response time

Reviewers highlight significant dissatisfaction with response times. Many customers report not receiving... See more

Quality

Clients share negative opinions on quality. Many reviewers express disappointment, citing products that are... See more

Based on these reviews

Rated 3 out of 5 stars

They have taken my money and not sent the goods. I have emailed them 6 times and no reply. I have today received an email to say it has been despathed, but no idea when it is likely to be received.... See more

Rated 3 out of 5 stars

Item not received The company they use for delivery is Chinese or something like it. I spoke to customer services via email to Julia they ask me for the tracking number … I don’t have it how coul... See more

Rated 3 out of 5 stars

I am a pensioner and can little afford to loose money. I paid for electric nail clippers from Saltdays. The took the money and sent an email to confirm that my order was being prepared. They have no... See more

Rated 3 out of 5 stars

Ordered over a month ago and still not despatched. I’ve given 3 stars as anything less stops you doing a review. Would give minus stars as taken my money and done nothing. DO NOT USE THIS COMPANY

Rated 3 out of 5 stars

I'm glad I checked on here before buying, trust your gut! If something is priced really good, and it seems too good to be true, it normally is! 57% given a 1 star review says it all. I will not be... See more

Rated 2 out of 5 stars

Some how ordered one jigsaw puzzle but at check out paid for 3. Emailed three times so far, only reply is a standard reply. This company is a scam DO NOT ORDER anything from them.

Rated 4 out of 5 stars

At first my order was late in being packed and sent, until I wrote an email. I think there was some conversion with a previous order that I had cancelled, due to my own reasons not Saltdays. My money... See more

Rated 4 out of 5 stars

The items I haven’t used yet but they look ok and hopefully will work with what I want to do.what I wasn’t keen on was how long it took to receive them I don’t think I’ve waited for anything as long a... See more

Rated 5 out of 5 stars

Must admit ordered 1/12/25 arrived 17/12/25 but this time of year not surprised. Very pleased with hats one for me when using mobility scooter and one for daughter for dog walking.

Rated 5 out of 5 stars

The product arrived in good condition and has been used once since arrival. opinion on effectiveness to be determined after a few more uses.

Rated 1 out of 5 stars

Please don’t fall for the Hoverball scam. I’ve purchased about 4 different kinds from companies like ‘Saltdays’ and non of them work. You charge them up and they go haywire. The commercials say the... See more

Rated 5 out of 5 stars

Impressed, orderered nail polish and condition for nail. After reading the reviews thought they wouldn't arrive, but they have.

Rated 1 out of 5 stars

Yet another Chinese company masquerading as UK-based with a ".co.uk" website. It really should be a legal requirement to make it clear where a company is based. Been waiting several weeks for a deliv... See more

Rated 1 out of 5 stars

I should have read the reviews before ordering! Two weeks ago I ordered a 'delinting broom' which looked ideal for the carpet on my stairs - to avoid hauling my hoover up and down 2 flights. I had an... See more

Rated 1 out of 5 stars

Please don’t order from these people. I really wish I had checked out reviews prior to ordering! I ordered 2 tweeting birds for my kittens. It has been 5 weeks since I was told it had been dispatched.... See more

Rated 1 out of 5 stars

Wouldn't have given any stars but you can't proceed until you click something. Ordered bat socks and red panda socks on 16th Nov, arrived 18th Dec. They are nothing like the photo, they are cheap s... See more

Rated 1 out of 5 stars

Saltdays advertised a Flying Ball toy on Facebook for £11.99. Free shipping was offered. However they added £4.99 for shipping, making a total of £16.98...and then charged my PayPay account £17.97! Wh... See more

Rated 1 out of 5 stars

Product never received. This underlines the principle that you should never buy anything advertised on social media. YouTube and Facebook run no checks, they don't care which is why these platforms ar... See more

Rated 1 out of 5 stars

I received 3 of their Flynova flying balls. None of them worked. Followed the charging instructions for 30 minutes and eventually all night. None would charge, the red light charging light went out s... See more

Rated 5 out of 5 stars

I am very pleased with my purchase. It arrived on time. Have started exercising and can feel the difference already

Rated 5 out of 5 stars

I was dubious at first,but everything turned out fine and order was delivered within 7-10 days.

Rated 5 out of 5 stars

The 🐕 toy was very competitively priced with other vendors. Purchasing was easy, and the delivery was great

Rated 1 out of 5 stars

If I could give zero stars I would. Placed an order for Christmas gift bags and got scammed at the check out into believing that a further 50% discount was available. This resulted in ordering extra... See more

Rated 1 out of 5 stars

I was sent two nail files but my no nail clippers that l ordered and they advertised,l got in touch but they didn’t talk to me just refund but not a complete refund as they kept some why? If l had ord... See more

Rated 1 out of 5 stars

I picked a product the transaction went through swiftly no problems then I regretted it after I was told the delivery time after the transaction i was told product should arrive by Saturday about 10 d... See more

Rated 1 out of 5 stars

Saw an advertisement for getting rid of nail fungal in 7 days. Very quickly I was sold on the idea and purchased 3 as it worked out cheaper than buying 1. The item did take a while to arrive. Started... See more

Rated 1 out of 5 stars

⚠️ WARNING – SCAM COMPANY I purchased Gentle Exfoliating Ampoule – Black Rice × 1 for £25.97. It arrived 3 weeks later, but both bottles were completely smashed due to flimsy, insecure packaging t... See more

Rated 1 out of 5 stars

This company are thieves and prey on the UK public having been a victim myself! Somebody needs to stop them selling to UK citizens, they are as corrupt as they come. any good reviews on Trustpi... See more

Rated 1 out of 5 stars

A scam seller. The product I purchased, which was the Plastic Parts Crystal Coating, a supposed miracle treatment for car/motor-cycle plastics, is beyond useless, it does nothing. The bottle advert... See more

Rated 1 out of 5 stars

No updates on order Offered 50% off on immediate next order. They charged me full price. When emailing them just got an email saying they were very busy, so never actually answered any of my emails... See more

Rated 1 out of 5 stars

They just send replies to emails asking for updates on none delivery, having been told item has been delivered,saying “Thank you for your Understanding.” My only understanding of Saltdays site is... See more

Rated 1 out of 5 stars

Avoid salt days at all costs, believe all the bad reviews. I ordered and paid for my item and never received it although I got an email stating it was delivered, it wasn’t, I was in all day. I’ve emai... See more

Rated 1 out of 5 stars

Absolutely Terrible Experience – Fake Product, Zero Support! This product is nothing like what’s shown in the videos. It’s basically just like water — no effect, no results, nothing! The promotional... See more

Rated 1 out of 5 stars

Do not use this so called company it's a SCAM,I ordered a hoverball in the middle of November paid £4.99 for delivery plus .099 for secure!!!! Then kept being told on tracking i needed to give my car... See more

Rated 1 out of 5 stars

This company is a scam, I ordered some Led screens, after 10 days received a fake tracking number, so I emailed the company to cancel the order, they replied saying that I couldn't cancel. The pr... See more

Rated 1 out of 5 stars

The wrong item was delivered. I ordered a German made rotary nail clipper with aluminium oxide rotating blades, a light and a receptacle for the nail clippings as advertised, but received a couple of... See more

Rated 1 out of 5 stars

Received and returned goods within 24 hours over two months ago and still not refund. This is absolutely disgusting customer service. After emails and replies stll no refund. I will never use this sit... See more

Rated 1 out of 5 stars

No option to give zero stars I will never buy from these guys again I tried to cancel and get refund however that's not possible because they say in last email delivery can take 20 days Definite... See more

Rated 1 out of 5 stars

I ordered 3 hoverballs from Saltdays as presents for grandchildren. I have opened 2 and neither worked correctly. The product is vey poorly made. I contacted customer service a few weeks ago and only... See more

Rated 1 out of 5 stars

Ordered Highland cow socks got tiger cub socks sent to me did point this out in November to salt day's and they still sent out wrong socks. Obviously picker can't tell difference between a cow and a t... See more


2.5

Poor

TrustScore 2.5 out of 5

910 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

I never learn like most people Salt…

I never learn like most people Salt days pop up adverts on you tube that’s how I learnt of them ,I bought this type of ceramic coating spray o wipe off ,when it came it wasn’t the stuff they were advertising mine was from mr Hong 😂I paid £31 for water in a plastic bottles 🙈,yes I’ve contacted them ,but YouTube should stop this shit from being on there websites ,SCAMMERS & I’ve been had

August 17, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Very poor service

Very poor service. My order did not arrive, contacted the supplier 5 times to chase my order over a 3 week period. Kept being told that my order had been shipped and to wait longer. Order still did not arrive. I have asked paypal to refund me. Wish I had read the reviews on Trust Pilot first!!
Update 21/8/25: Had no response from Saltdays to my earlier request to cancel my order, as it did not arrive. I contacted Paypal and they immediately refunded me for my order. Received an email from Saltdays today telling me that my order has been delivered. IT HAS NOT BEEN DELIVERED.
Update 2/9/25: Now received an email from Paypal advising that the seller has advised them that my order was delivered, and would I like to reverse my refund and pay for the item. I advised NO, because my order was NEVER DELIVERED. And Saltdays have NOT provided any proof of delivery. What a shambolic company. Avoid if possible!
Further more, I responded to the email from Paypal, only to get an email back advising that the Paypal email address is no longer monitored! And when I go onto the Paypal website, there is no option to respond to this particular issue. And when you message Paypal, you are communicating with a chat bot, with more irrelevant options. Gave up in the end! Fantastic! What a waste of my time.

July 21, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely Terrible Experience

Absolutely Terrible Experience – Fake Product, Zero Support!
This product is nothing like what’s shown in the videos. It’s basically just like water — no effect, no results, nothing! The promotional content is completely misleading. Delivery was delayed, and when I tried to reach out, they didn’t respond on time. Processing a refund has been a nightmare — it feels like they have no intention of giving one. This company is untrustworthy, their product is fake, and their customer service is nonexistent. Do yourself a favor and avoid them at all costs!

August 6, 2025
Unprompted review
Rated 3 out of 5 stars

Always check reviews!

I'm glad I checked on here before buying, trust your gut! If something is priced really good, and it seems too good to be true, it normally is!
57% given a 1 star review says it all.

I will not be buying from this site!

August 4, 2025
Unprompted review
Rated 1 out of 5 stars

Carplay Box What can i say it is of no…

Carplay Box What can i say it is of no use at all. The biggest frustration is lack of any response to emails!!! Grrr! Stay clear of them. Never use them again. will now enter into trying to claim from Paypal!

July 31, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

If I could give zero stars i would!!

If I could give zero stars i would!!
I purchased 3 bra’s which were too small on arrival. No return information/packing slip etc in the bag so I contacted them via email to confirm how to return without any invoice number. What ensued was a ridiculous back and forth of emails where they refused to give me return details and offered me first 30% refund and keep the items then a 50% refund and keep them….this is despite me telling them 4 TIMES they did not fit me!! Finally when I informed them I would be raising a dispute with my credit card company they sent me an address in CHINA where I was to send them recorded delivery. I had already screenshot the address for returns from the page where I purchased them (Staffordshire, England) so informed them i would be sending my items there by recorded delivery. The saga goes on and I have no doubt I’ll have to raise a complaint with my credit card when I don’t receive my refund…..order at your peril!!!!

July 24, 2025
Unprompted review
Rated 1 out of 5 stars

RIP OFF SCAM COMPANY

Product arrived after 3to 4 weeks! Didnt fit so wanted to return for refund only yo be told by robot Julia that if I keep the product they would refund 50%!!! WHAT A SCAM COMPANY STAY WELL CLEAR!! So if I don't send it back to China and pay the post I'm at a loss either way!! Total rip off never ever order from them. If I had of know it was from China I would not have ordered. One extremely unhappy customer

July 10, 2025
Unprompted review
Rated 3 out of 5 stars

Item not received / update received.

Item not received
The company they use for delivery is Chinese or something like it.
I spoke to customer services via email to Julia they ask me for the tracking number … I don’t have it how could I. No one sent me anything !, other then that the item was sent out then one to say item has been received to me or who as I have nothing ! I payed via Clearpay for added insurance and even they have not helped so I’m £18 down… this was a luxury item for me to afford .. not happy at all … Julia from customer services if your reading this please help !! ….
MY UPDATE … I received another message from Julia if the company needs praising for something it’s Julia she has always got back to me .. after more then a month of waiting my product has arrived so I have reflected that on my stars above .Customer service 10 delivery waiting time 0

July 9, 2025
Unprompted review
Rated 1 out of 5 stars

Scam!!!

This company are thieves and prey on the UK public having been a victim myself! Somebody needs to stop them selling to UK citizens, they are as corrupt as they come.

any good reviews on Trustpilot are obviously fraudulent and should not be trusted.

If you want to give money away that's hassle free spend your hard earned money and donate to a charity it will make you feel much better.

If you don't read this warning then all i can say is i told you so!

June 24, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Total scam!!!!

Total scam!!!!! I ordered a body coverage perfector and, they sent the email where it says I paid but no delivery date or time.
I have been emailing them for days now asking for information on the delivery date and time and have had no response whatsoever.
DO NOT BUY FROM THEM

June 19, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a bra

Ordered a bra. Waited a month. After several e mails it finally arrived. Total scam!!! Shoddy and although sized medium would not fit a large doll. Asked for money back but I would have to return to China and I've been caught by that before They say they haven't received it even though you have proof of postage. Total scam!!

May 22, 2025
Unprompted review
Rated 1 out of 5 stars

2 months, still no items

AVOID AVOID AVOID!

It's a shame you can't give minus stars, because this is the WORST company I have ever had the misfortune to buy from!!!

An advert for the item kept coming up while I was watching YouTube, so after about a dozen times of seeing a few seconds of the advert I decided to watch it to the end. I thought the item looked amazing so went to the website and purchased 2 as there was an offer, I paid my money (April 14th) and the wait for them to arrive started, and I waited, and waited, and waited some more!! About a month ago, I used the contact us form, waited about a week, never got a reply, used the form again, and again no reply, so I emailed the address given and waited for a reply (May 21st), after a few days I got a reply from someone called Julia, she said that my order had been received and when it's dispatched I will get a tracking number, she gave me a link to follow to see where my order was on its journey to my house! So I gave it a couple of days, clicked on the link, ITEM CANT BE FOUND. I then asked how much longer would I have to wait for my order, as I had got 2 I was going to give one as a gift?

She then said

Hello,
According to the shipping information, your package has been delivered.
If you do not receive it, please check your mailbox or ask your family, friends or neighbors to see if someone receives it for you.
If the above measures fail, please go to the local post office with the courier number.
The number is    ZHPHD250416923580ML

2025-04-27 04:27

Sudbury DO, Delivered by

2025-04-27 03:00

Sudbury DO, Due to be delivered today

2025-04-27 00:51

Bristol MC, Item Received

2025-04-26 21:58

Princess Royal Parcel Hub, Item Received Princess Royal Parcel Hub

2025-04-25 21:20

LONDON, Arrive at the destination airport
 
Thank you for your patience and kind understanding.

I have replied saying that I have asked everyone and none of them have a parcel for me, I have even checked my Ring doorbell footage and there is nothing on there, I have asked for a refund, but for some reason Julia is no longer replying to me!!

April 14, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Probably a scam

It’s been 11 days since I paid for the product and I am yet to hear from them about delivery updates. I did send an email to the customer service who haven’t bothered replying. Should’ve checked the reviews first. Do not trust everything you see on YouTube ads.

June 1, 2025
Unprompted review
Rated 1 out of 5 stars

Rubbish

Been in touch with this company for about 2 weeks now and nobody has got the manners to reply guess I am out of pocket again

June 1, 2025
Unprompted review
Rated 1 out of 5 stars

I should have read the reviews before ordering!

I should have read the reviews before ordering! Two weeks ago I ordered a 'delinting broom' which looked ideal for the carpet on my stairs - to avoid hauling my hoover up and down 2 flights. I had an email saying it had been dispatched, but nothing since, and no replies to 2 query emails asking where the broom was. I guess I'll just have to write off the money I spent, and remember to check companies out on Trustpilot before ordering new products

May 28, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look