Salescloser Reviews 51

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff, noting their helpfulness, professionalism, and dedication to providing support. Many found the setup process simple and appreciated the lifelike responses of the AI voice, which helped keep prospects engaged. Reviewers also highlighted the 24/7 availability as a significant benefit, ensuring no leads are missed. However, some people were dissatisfied with the payment and billing practices, reporting discrepancies in charges and challenges with managing recurring charges post-cancellation. There were also concerns regarding customer service, with some customers experiencing unresponsiveness and a lack of resolution for their issues. Additionally, a few people mentioned that the service and technology did not work as promised, leading to disappointment and a feeling of underdelivery.

What people talk about most

Staff

Clients share positive opinions on staff. Customers praise the staff for being helpful, patient, and... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the support, highlighting... See more

Service

Customers had ambiguous experiences with service. Many reviewers found the service to be unreliable, with... See more

User experience

Reviewers highlight ambiguous aspects of user experience. Some customers found the setup ridiculously simple... See more

Payment

Customers consistently note negative experiences with payment. Many reviewers report a lack of transparency... See more

Reviews shaping this summary

Rated 3 out of 5 stars

We've noticed a huge jump in our engagement rates because leads get immediate responses. They stay warm and involved throughout the process.

Rated 5 out of 5 stars

I was really struggling with those late night requests for demos from countries.. Then I found this solution that works really well. The artificial intelligence voice sounds like a person and it does... See more

Rated 5 out of 5 stars

Salescloser's setup is ridiculously simple—just input your style and go. My agent talks casually, recommends products perfectly, and seals the sale every time. No more lost opportunities overnight or... See more



Contact info

3.5

Average

TrustScore 3.5 out of 5

51 reviews

5-star
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1-star

Replied to 44% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

These people have sent me four…

These people have sent me four unsolicited (and I assume automated) sales emails, without the ability to respond or unsubscribe. They use an email address that bounces, so if you try to say "Yes I want your product," or "for the love of all that is holy stop sending me these emails," they never receive your response. You just keep getting emails. Not only are they wasting my time, they're wasting their time.

If they can't even figure out how to send a basic sales/marketing email, how well can this product actually work? ***UNSUBSCRIBE***

May 3, 2026
Unprompted review
Rated 5 out of 5 stars

Lucas is a gem

Lucas is a gem. I have thoroughly enjoyed working with him to stand up our agent. I bring a lot of ideas and he helps implement the vision.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

I was really struggling with those late…

I was really struggling with those late night requests for demos from countries.. Then I found this solution that works really well. The artificial intelligence voice sounds like a person and it does not just say the same things over and over. This has been a help to our small development team at our company. We are saving a lot of time now with the intelligence handling those demo requests, from overseas.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Be apart of the first wave

To be Honest I had a small issue onboarding issue in the beginning of my sign-up and I take partial blame of the schedule conflict with my onboarding time however the manager did a amazing job of understanding my concerns and assigned Mr. Lucas as a dedicate design partner for my project. That made the difference for my expierence. Lucas is very patient, diligent, and truly understands the Sales Closer System. I recommend this for any business. I understand nothing is perfect but I also understand that this company is the first to market with this technology so it will only get better and better. Thank you for the amazing customer service and one on one training. A lot of SAS companies now charge for support or you have to have certain plans or levels of support. I am happy that all they require is a appointment and help is on the way.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

We found it difficult to grow our sales…

We found it difficult to grow our sales process without adding additional representatives, which was becoming costly. SalesCloser made it simple for us to automate follow-ups and lead engagement. Our pipeline has now grown without raising payroll expenses.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

SalesCloser really helps us manage…

SalesCloser really helps us manage leads better. We used to rush to respond but now everything is handled right away. This means our team can focus on buyers and close deals more easily. This means our team can focus on buyers and close deals more easily. SalesCloser makes a difference, in how we work with leads.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

With a small team

With a small team, we used to miss messages and lose potential income. After using SalesCloser, chats kept going even when we were busy. We started getting more booked calls and fewer missed leads.

January 29, 2026
Unprompted review
Rated 1 out of 5 stars

I had an extremely concerning and…

I had an extremely concerning and frustrating experience with this company.

After paying $1,000 for their AI service, the results were far from what was promised. Instead of delivering a functional or strategic system, the setup resulted in automated messages that spammed my clients repeatedly—sending 5 to 10 emails per contact. This not only damaged my reputation but also triggered multiple complaints from my own clients.

When I raised these issues and requested to cancel, I was assured that a refund would be processed. However, despite those assurances, no refund has been issued. Instead, I’ve been met with delays, rigid “internal policies,” and excuses that avoid resolving the core issue.

What is particularly alarming is the pattern of similar complaints from other users, especially regarding billing practices and difficulties obtaining refunds. This raises serious concerns about how this company operates and handles customer funds.

At this point, the situation remains unresolved. I strongly urge anyone considering this service to proceed with extreme caution, particularly when it comes to payment and billing authorization.

Based on my experience, this has been a costly mistake and a highly disappointing engagement.

March 1, 2026
Unprompted review
Rated 1 out of 5 stars

Unauthorized Charges & Impossible Cancellation – Extremely Concerning

I had a very troubling experience with SalesCloser AI.

Despite removing our payment details and clearly indicating our intention to stop using the service, we were still charged multiple times. There was no clear or accessible way to properly cancel the subscription, and support responses were slow, repetitive, and did not address the core issue.

What is most concerning is the lack of transparency around billing authorization. Charges continued even after clear action was taken on our side to prevent further payments.

After raising the issue, the response was delayed under the explanation of an “internal audit process,” with no immediate resolution or assurance provided. This creates serious concern that delays may lead to further unintended charges.

Based on our experience, I strongly advise businesses to be extremely cautious, particularly when providing payment details.

This situation is still unresolved at the time of writing.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Coaching Calendar Filler

Engages inquiries, demos value, books sessions seamlessly. Qualifies deeply for high-quality calls only. Calendar packed, no-shows gone. Coaching biz thriving!

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Lightning-Fast Wins

Zero to sale in one chat session—setup was that quick. Persuasive without pressure, always available. Leads love the speed. My hustle optimized!

February 4, 2026
Unprompted review
Rated 1 out of 5 stars

took a payment from a unauthorised …

took a payment from a unauthorised credit card.
Customer service is horrible. impossible to contact.
you cannot cancel subscription on their website.
DO NOT USE THIS COMPANY!!!!

January 31, 2026
Unprompted review
Salescloser logo

Reply from Salescloser

Hi there,

I'm sorry to hear about this experience — I understand how frustrating an unexpected charge can be.

To clarify, we only process payments using the card details provided at the time of signing up for a free trial. If the trial isn't cancelled before it ends, the subscription activates automatically, which is standard across SaaS platforms. That said, if there's been a billing issue or if you'd like to cancel, we're absolutely here to help.

Please reach out to me directly at miguel.n@salescloser.ai — I'll get this resolved for you right away.

Miguel
Customer Success & Support Team Lead, SalesCloser.ai

Rated 5 out of 5 stars

Niche Mastery Tool

Tailored for my industry jargon, it talks expert-to-expert convincingly. Closes with confidence-building details. Easy iterations for perfection. Niche sales exploded. Tailor-made triumph!

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

24/7 Closing Machine

Salescloser's setup is ridiculously simple—just input your style and go. My agent talks casually, recommends products perfectly, and seals the sale every time. No more lost opportunities overnight or on weekends. It's like hiring a tireless sales superstar. Business booming!

January 15, 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing and stressful…

Very disappointing and stressful experience.

A large amount was deducted after a so-called “free trial”, with no clear indication anywhere on the website on how to cancel the trial or that a charge would automatically apply.

Customer service is extremely poor — I have been emailing back and forth for over a week, and the issue is still unresolved. Replies are slow and repetitive, with no real ownership of the problem.

There is no clear button or option to cancel the plan. This essentially forces users to keep paying for a service they do not want and are not using, which is unacceptable.

Overall, there is a serious lack of transparency around billing and cancellation. I would strongly caution others to think twice before signing up.

January 20, 2026
Unprompted review
Salescloser logo

Reply from Salescloser

Hi there,

Thank you for taking the time to share your experience.

We do offer a free trial so users can explore the platform before committing, and like most SaaS products, the subscription begins automatically if the trial isn't cancelled beforehand. That said, we completely understand that things slip through the cracks — and whenever someone reaches out, we're always happy to help resolve it.

I'm sorry to hear your support experience didn't reflect that. That's not the standard we hold ourselves to, and I'd like to make this right.

Please reach out to me directly at miguel.n@salescloser.ai — I'll get your account sorted and ensure you're taken care of right away. No more back and forth.

Miguel
Customer Success & Support Team Lead, SalesCloser.ai

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