Salaterra 

The experience with Salaterra was awesome. The quality of the product was even better than I expected. Additionally, I received the order one week before the delivery date.
I will buy more products with them.

Top Furniture customer after sales service is outstanding. Just delighted with everything we have purchased from them. Highly recommended.

SALATERRA DO NOT BUY FROM THIS COMPANY. THE GOODS ARE NOTHING LIKE THE PICTURES THEY DISPLAY. THE FURNITURE IS BADLY MADE, POOR QUALITY FROM CHINA. APPARENTLY THE PICTURES THEY DISPLAY ON THEIR WEBSITE ARE JUST AN OVERVIEW. ACCORDING TO CUSTOMER SERVICE YOU SHOULD ASK FOR PICTURES OF THE ITEMS ADVERTISED BEFORE ORDERING LOL

THE OUTCOME IS THAT I CAN RETURN THE SOFA TO CHINA AND PAY THE SHIPPING LOL SO HERE I AM 2500 EUROS OUT OF POCKET, THE SOFA IS BY THE BINS WHERE IT BELONGS. CUSTOMERS SERVICES ARE HORRIFIC! AN EXPENSIVE LESSON LEARNED

I have just seen your reply, that is not correct! I have photos & videos of what I ordered and what I received, I also have all of our correspondence via email & text. I stand by my original review.

I placed an order 4 months ago and have not received it, despite many reminders and requests for reimbursement.
It's a fake account and I'm going to sue them.

I am very happy with the order I have recently purchased from this website. I bought the Son Servera sofa and Tirant table. When they wanted to deliver the order, I was not at home and they could not deliver it to me. I was worried, but they immediately contacted me and sent it to me again a few days later. The customer service is incredible. They have a WhatsApp and help you at any time...for me their customer service is the best unlike other companies.
I highly recommend this company and will be buying again soon.

Great product and great service, the deliver was fast and I received the product in perfect conditions.
The staff was willing to help and replied any question that I had during the process.
Recomended 100%.

My experience with Salaterra has been exceptional in every aspect. From placing the order to delivery, everything went smoothly. The shipping was carried out within the specified timeframe in their policy, which conveyed confidence and professionalism to me.

I particularly highlight the quality of the product I received. Every detail was carefully designed and crafted, showcasing the dedication and passion that Salaterra puts into their products. Not only did I acquire a decorative item, but I also added a touch of elegance and tranquility to my home.

Furthermore, the Salaterra team provided excellent customer service from the initial contact to the follow-up after delivery. They were available to address any questions or concerns I had, which further enhanced my shopping experience. I highly recommend Salaterra to anyone looking for quality products and exceptional customer service.

Just received a pair of chairs. Love the design and the quality overall. I was a bit in a hurry so I asked the costumer service about the STA of the products and they answer fast.

I received a product 5 months later broken and when I asked for a partial refund or any kind of reimbursement the answer was that I had to report it at 2 weeks time but I did a but later as I had it stored and they couldn’t do anything to help although I proved that it was severely damaged inside the packaging..

Worst Quality.
My chair came from China. The legs are uneven to a point were you couldn’t seat a guest on it. Its falling apart, the fabric is of the worst quality like Terry cloth, it has foam inside when you seat you can hear the foam and plastic crunching. The legs are recycle wood they are dirty and scrapped. The stitching is crooked, one of the wood balls fell as soon as we opened the box. I took video to show that the legs don’t seat flat on the ground, and about the noise of the foam.
I sent all proof, videos and photos and nothing.
Reading the reviews I’m seeing that I’m not the only one.

UPDATE;
One of the members of the Salaterra team contacted me to say indeed they were manufacturing in China and had no idea they were not making the products to the standard they agreed. I liked that they were honest with me about it.
They offer me a 70% reimbursement and they told me to keep the chair. They were really mortified. I’m willing to give them a chance again and buy more in the near future.
The designs are beautiful and they told me they will now be manufacturing in Europe.

Excellent Service!! I bought a couch (Tramuntana Couch) and it's lovely. Arrived on time and perfectly packed. I can guarantee it's quality is worth the price

Discovering SalaTerraDeco was like finding a treasure trove of Mediterranean elegance for my home. The superior quality of their furniture has turned my living room and garden into a haven of serenity and style.

From sofas to coffee tables, each piece exudes the charm of the Mediterranean with warm tones and clean lines. Attention to detail is evident in every corner, providing durable furniture that captures the relaxed essence of the region.

What truly sets SalaTerraDeco apart is its exceptional customer service. The knowledgeable staff made my shopping experience enjoyable, displaying patience and kindness at every step. Even when a minor post-sale issue arose, the speed with which they resolved it demonstrated their commitment to customer satisfaction.

In summary, SalaTerraDeco not only offers high-quality furniture inspired by the Mediterranean but also provides service that exceeds expectations. My home now reflects Mediterranean charm thanks to this gem of a store, which I would recommend without hesitation.

Designer products at an incredible price. There was a delay in the order but the seller contacted me and solved everything for me. Perfect deal, I will buy more

The products look very nice and elegant on the website. I placed an order for a table, delivery time was so long (shipped from China). When the table finally arrived, turned out to be completely opposite to how it was depicted on the website. The quality is very bad, it looks very cheap compared to its price. Not only the quality is cheap, but the table arrived with several scratchs and marks, also on one side it was cracked. I reached out to customer service, and they refused to acknowledge that the product was received defective from factory although I shared photos and then I shared video which clearly show the defect. They asked me to return on my expenses (I have to ship and handle clearance from Europe to China!), and of course wait months until item arrives and they refund me.
Very unprofessional and unacceptable customer service. I donnot recommend the brand.

I ordered two chairs in November but as they forgot to send me the tracking one of them got sent back as I failed to pick it up. This later turned out to be a blessing in disguise, because the one chair I was able to pick up was in really bad shape. The box had big tears and holes, and the wooden “railing” that was around the chair for protection was broken when we opened it.

The chair it self came with scratches, the measurements were off by two centimeters and the whole back of the chair wasn’t properly assembled so it was very loose. I reached out to them about 30-40 minutes after I picked it up explaining the issues and attached videos and photos.

They didn’t address the issue of the scratches or that it was poorly made - but said that “ slight variations of up to 1cm may occur” as
the furniture was handmade. This is also something they apparently don’t really believe in as they actually changed the measurements on their website after I complained about it. Which I also took a screenshot of.

Ultimately They were less than helpful and said they didn’t think I had proper grounds to return the chair, despite it not being in the condition to even be used for its intended purpose.

I also realized that the company is stealing designs from other companies/artists and using their photos as well.

I would absolutely not recommend this company to anyone.

We ordered 4 dining chairs 24th june 2023, and then 3 of the chairs were broken, so customer service manager told us they were going to send us 3 new chairs. We kept waiting for months and then we were told that the shipment of the chairs were blocked and destroyed during customs 11th december 2023. So the customer service manager refunded us for 3 chairs without giving us several options to solve the shipment problems and told us that we could order again with a discount code if we wanted to. He never sent us a discount code to order again and uses several weeks to reply back and no reply on email. This is truly bad customer service on their behalf.