Jorge was a great trainer, really engaging and knowledgeable and explained all of the information and techniques in a way which was easy to pick up. He also eased my anxieties and despite some of the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
What an enjoyable day! The instructor (John Marshall) was so upbeat & carried out the training in a professional but fun way. The importance of consent was drilled into us from the get-go, and he kept... See more
I did a course emergency first aid at work and my instructor was ABBAS and the experience was amazing, interactive and informative. He allowed the class to have a fair chance to demonstrate what was t... See more
Paige Bryan was an amazing trainer. Answered any questions the group had and kept the course interesting. Needed the paediatric first aid course and although nervous before arrive. Paige made me feel... See more
Company details
Written by the company
Safe Haven Training Ltd are a premium provider of quality first aid at work training courses to individuals, businesses and Early Years Settings throughout the UK.
Contact info
Unit 1 Pioneer House, WS11 0EF, Cannock, United Kingdom
- 0800 260 6942
- info@safehaventraining.co.uk
- safehaventraining.co.uk
John the trainer was great
John the trainer was great, made the course very informative but also entertaining.
December 2, 2024
Unprompted review
Advertisement
I really enjoyed my experience
I really enjoyed my experience. Our tutor John K made the first aid training very fun with group work and exercises to make sure we understood each section of the training.
December 2, 2024
Unprompted review
Really enjoyed this training
Really enjoyed this training. Michael Hilton was extremely professional. Learnt a lot of new, useful information. Thank you.
November 29, 2024
Unprompted review
Great instructor
Great instructor. Very informative I would recommend to anyone.
November 29, 2024
Unprompted review
Very professional and a lot of…
Very professional and a lot of information learnt
November 29, 2024
Unprompted review
Advertisement
Emergency first Aid
A really engaging session. Trainer,Jorge ,was knowledgeable, approachable and differentiated information to make it accessible for all learners. Answered lots of questions, best 1st aid training I have attended!
November 29, 2024
Unprompted review
Jorge what a man
Jorge was amazing he made the whole
Experience fun but very informative
November 29, 2024
Unprompted review
A great day with Jorge at our team…
A great day with Jorge at our team emergency first aid at work training
November 29, 2024
Unprompted review
Really informative and enjoyable…
Really informative and enjoyable course. Learnt a lot. Thank you. Skilled trainer and very engaging style.
November 29, 2024
Unprompted review
Advertisement
Fun understanding for a tricky subject
Fun understanding for a tricky subject
Understanding of setting too :)
November 29, 2024
Unprompted review
Very informative and a great training…
Very informative and a great training day. Thanks again Ian
November 26, 2024
Unprompted review
Reply from Safe Haven Training Ltd
Thank you for your positive feedback! We're delighted to hear you found the training day informative and valuable. Ian will be pleased to know his session made such a good impression. We appreciate you taking the time to share your experience.
The whole course was amazing
The whole course was amazing. Very interesting and not boring at all. Dan and Jo were really amazing and made us feel at ease.
November 22, 2024
Unprompted review
Reply from Safe Haven Training Ltd
Thank you for your kind feedback about our course. We're delighted you found it engaging throughout and that Dan and Jo helped create such a positive learning environment. It's wonderful to hear that you felt at ease during the sessions.
We appreciate you taking the time to share your experience with us.
I really enjoyed the training
I really enjoyed the training, it was at a very nice venue with great facilities.
Nick presented the course well and the certificate arrived promptly.
November 13, 2024
Unprompted review
Reply from Safe Haven Training Ltd
Thank you for your positive feedback! We're pleased you enjoyed the training and that Nick delivered the course effectively. It's great to hear your certificate arrived quickly. We appreciate you taking the time to share your experience with us.
Advertisement
Generally very good, with very personable trainers who did useful practicals.
Trainers communicated well (especially Nick) and engaged well with delegates. Content was as expected, and good use of practical exercises, though they did seem a bit disorganised a couple of times working with several PowerPoint presentations. However they did not just read the information the screen and used a lot of anecdotes to liven it up. They were also adaptable to different requirements of the delegates including a wheelchair user. Test at the end was not great - the question sheet was some well used 'dog eared' sheets of paper, this did not look good, the first question was misleading to all of us and could do with a rewrite. I was pleased to get my certificate within a day.
November 11, 2024
Unprompted review
Reply from Safe Haven Training Ltd
Thank you for your detailed feedback. It's great to hear about Nick's strong communication and the team's engaging delivery style using relevant anecdotes.
We're pleased the trainers accommodated all delegates effectively, though we acknowledge the occasional disorganisation with PowerPoint presentations needs improvement.
I apologise for the poor condition of the test papers - this isn't our usual standard. We are reviewing the first question on the question paper as several delegates have found it unclear. I'm glad we delivered your certificate quickly as promised.
Thank you for taking the time to write honest feedback that will help to improve our courses going forward.
Report:Paediatric First Aid
Report:
We received excellent service. Although the first trainee had to cancel due to an emergency during the day, a replacement, Wes Fletcher, was sent out. He was brilliant, and all the staff gave positive feedback at the end.
September 30, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.