Rydale Clothing Reviews 2,838

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent value of the products, frequently highlighting the superb craftsmanship and materials. Many consumers appreciate the competitive pricing and the wide selection of clothing available. The delivery service is often described as fast and dependable, with items arriving quickly and well-packaged. However, some customers also noted issues with sizing, particularly with sleeves being excessively long. A few people were dissatisfied with the delivery experience, specifically mentioning problems with a particular courier service leading to delayed or lost orders. Additionally, a small number of reviewers reported concerns about the durability of certain products, such as wellington boots, and occasional issues with missing parts or damaged items upon arrival.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the good quality and... See more

Quality

Customers consistently note positive experiences with quality, praising items like socks, boots, and jumpers... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the quick and efficient... See more

Order

Users describe ambiguous interactions with order. Many customers found the ordering process easy, with some... See more

Price

Customers had positive experiences with price, often highlighting the affordability and competitive pricing... See more

Based on these reviews

Rated 4 out of 5 stars

The Pheasant jumper is good quality and well made. My husband is 6foot 2inches tall and has to order formal shirts with extra long sleeves to get a good fit, however these jumpers have very long arm... See more

Rated 4 out of 5 stars

Ordered and delivered as expected. I ordered just one pair of long socks to try before potentially ordering more. These socks seem to be excellent quality, really well made and a good price. However,... See more

Company replied

Rated 4 out of 5 stars

Men's Ripon Team bomber jacket. Delivery took 6 days to arrive this time when normally I receive items in 2 days. Very warm, smart and comfortable and I think rainproof with both zippered and vel... See more

Company replied

Rated 4 out of 5 stars

What made my experience great is that Rydale shirts are high quality, delivery is fast and dependable and returns are free as are refunds. Unfortunately sizing is unreliable and lengths especially lon... See more

Company replied


Company details

  1. Clothing Supplier

Written by the company

Explore Rydale’s latest country inspired clothing, footwear and accessories for ladies, men and children. Shop our summer range online today.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 89% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Superb quality Gilet

Superb quality Gilet which was exactly as described and arrived very quickly.
I've used Rydale several times and always found great items and service.

January 20, 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for positive review. We really value your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

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Rated 5 out of 5 stars

Stamford waxed jacket

Good quality jacket and good value. Fast delivery.

January 21, 2026
Unprompted review
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Reply from Rydale Clothing

Good morning,
Thank you for taking the time to leave such a great review. We really appreciate your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Cosy dog fleece

Easy ordering instruction. Quick delivery - very happy with dog fleece.

January 26, 2026
Unprompted review
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Reply from Rydale Clothing

Good morning,
Thank you for taking the time to leave a positive review.
We are glad to hear you're enjoying your recent purchase and we hope you continue to enjoy your shopping experience with us.
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

These are great

These are great, sort and practical.

January 25, 2026
Unprompted review
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Reply from Rydale Clothing

Good afternoon,
Thank you for your review! I am happy to see that you have had a positive experience shopping with us.
Have a lovely day!
Kind regards,
Rydale Customer Services Team

Rated 5 out of 5 stars

The best dog coats out there

The best dog coats out there. Our dogs love them after a wet muddy walk the coats help to dry them, warm them up and collect the mud that falls off them. They are easy to wash and quick to dry.

January 22, 2026
Unprompted review
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Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave such a wonderful review. It's great to hear you are enjoying your new purchase.
Hope to see you again soon.
Kind regards,
Rydale Customer Service Team

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Rated 5 out of 5 stars

Excellent service

Excellent service. Thank you very much.

January 21, 2026
Unprompted review
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Reply from Rydale Clothing

Good afternoon,
Thank you for fantastic review. We are delighted to hear that you are happy with your recent purchase from us.
Have a great day!
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

I love the quality of the coat and have…

I love the quality of the coat and have 2 others but couldn’t resist this bright red colour. Keeps my dog warm and stops her getting wet if it comes onto rain .i love the reflective edging too.

January 24, 2026
Unprompted review
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Reply from Rydale Clothing

Good afternoon,
Thank you for positive review. We really value your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 4 out of 5 stars

Good shopping experience but snap popped off

Good shopping experience. Unfortunately after just a few outings, the popper ( snap fastener) has come off which is very annoying as the flap just flaps!

January 24, 2026
Unprompted review
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Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave a review.
We’re extremely sorry to hear of the issues experienced with your recent order. To resolve this as quickly as possible, please call our team on 01377 337160 and one of our customer service agents will be more than happy to assist.
Kind regards,
Rydale Customer Service Team

Rated 1 out of 5 stars

I’ve ordered 4 pairs of wellies from…

I’ve ordered 4 pairs of wellies from Rydale in the last few weeks. The first two pairs were too large, that was fine so returned them. Then my new order in a smaller size went missing through Evri, nearly two weeks later Rydale have resent wellies but again through Evri, and again they’ve gone ‘missing’… So far I’ve paid nearly £100 just to not receive any items! I’m disgusted that any companies are using Evri.

January 23, 2026
Unprompted review
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Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave a review.
We’re extremely sorry to hear of the issues experienced with your recent order. To resolve this as quickly as possible, please call our team on 01377 337160 and one of our customer service agents will be more than happy to assist.
Kind regards,
Rydale Customer Service Team

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Rated 5 out of 5 stars

Love the quality… the style and recent purchase price ……

Love the quality… the style and price … well worth the money

January 24, 2026
Unprompted review
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Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave such a great review. We really appreciate your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 2 out of 5 stars

Disappointing experience

Bought a pair of mens wellies last year, they were advertised as waterproof, they leaked. Contacted customer services who took weeks to respond after several messages requesting them to do so. Eventually offered a refund or replacement pair, I asked for another pair- these also let in water around the toys. I've provided photo's of wet socks to no avail- my opinion is don't buy wellies at £65 that don't do the job if you are indeed expecting them to be waterproof! The whole experience is disappointing as we like to buy British made products, this experience would put me off purchasing any other of their products. 2 stars as they did attempt to resolve the first time but are now ignoring me again.

December 19, 2025
Unprompted review
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Reply from Rydale Clothing

Good afternoon,

Thank you for taking the time to leave a review. We really appreciate your feedback.

I will ensure your feedback is passed on to the relevant department.

If you require any further assistance regarding this issue, please could you email us at support@rydale.com and we can investigate this further for you.

Have a great day!

Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Very good value for the cost

Very good value for the cost

January 20, 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave such a great review. We really appreciate your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Great products

Great products, service & delivery & even better when there’s a sale on.

January 5, 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave a positive review.
We are glad to hear you're enjoying your recent purchase and we hope you continue to enjoy your shopping experience with us.
Kind regards,
Rydale Customer Service Team

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Rated 5 out of 5 stars

Great fleece-lined shirt

Well designed and well made Fleece Lined hooded shirt. Good price as well. Will never have to look elsewhere - I highly recommend Rydale

January 12, 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave such a great review. We really appreciate your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

matched expectations

matched expectations, worked well on flori

loved ,, have oredered 2 now

January 19, 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave a positive review.
We are glad to hear you're enjoying your recent purchase and we hope you continue to enjoy your shopping experience with us.
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Excellent product and the ease of…

Excellent product and the ease of ordering

January 19, 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for your review! I am happy to see that you have had a positive experience shopping with us.
Have a lovely day!
Kind regards,
Rydale Customer Services Team

Rated 5 out of 5 stars

good items have used this company before

good items have used this company before

January 18, 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for positive review. We really value your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

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Rated 5 out of 5 stars

Love these fleeces

Love these fleeces. The second one we’ve bought, gone up a size as our girl has grown. A little large, gaping under her tummy as she’s a Vizsla x Weimaraner, so pigeon chested. Love the new reflective details an added bonus.

December 16, 2025
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave such a great review. We really appreciate your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 1 out of 5 stars

I haven't received my order

January 17, 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,

We are saddened to see you have left us 1 star. Our small but dedicated customer care team are working hard to get through all emails and resolve any issues for our loyal customers as quickly as possible.
If you require any further assistance regarding this issue, please could you email us at support@rydale.com or call us on 01377 337160 and we can investigate this further for you.
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Great quality and fits perfectly.

January 17, 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave such a great review. We really appreciate your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

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