I am a freelance network administrator and software developer. I encountered Ruul when a company I worked with required invoicing. It was an excellent experience. In fact, there was an issue because... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ruul.io made my entire process smooth and stress-free. Their platform is super easy to use and very reliable — exactly what I needed. Special thanks to Onur for the amazing support, he went above and... See more
Company replied
Ruul was suggested to me by a friend of mine who is also working as a freelancer and contractor. Altough I am not a person who quickly trust trying someting new, with its simple pages and fast respons... See more
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It is quite good platform , costumer service is impressive and faster. If this platform gives clients to search option for getting best talents available on their platform, with their low commission... See more
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Company details
Written by the company
Invoicing and payment collection for freelancers. No company needed. Just Ruul.
Contact info
Hjälmaregatan 3, 201 23, Malmö, Sweden
- info@ruul.io
- ruul.io
4.4
Excellent
438 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ruul is always doing a great work for…
Ruul is always doing a great work for me. And their supports are very helpful to understand the status.
May 14, 2025
Unprompted review
Reply from Ruul
Thanks for sharing your experience!
We’re happy to hear Ruul’s working well for you and that our team has been clear and supportive.
Keep on Ruuling! 💙
best application for freelancers…
best application for freelancers ever-made.
it's kind of hard to tell how it's working to old school accountants but faq sections and communication desk is always ready to help!
April 28, 2025
Unprompted review
Reply from Ruul
Thank you for your great feedback, Buse!
We’re so happy to hear you’re enjoying the platform and that our support resources have been helpful. We’ll keep working to make things even easier for you.
Keep on Ruuling! 💙
Truly a Great Service on there (not suitable if you are Venezuela Resident)
Unfortunately they change compliance (without prior notice to prevent issues at payments receivings) and service cannot be used if you are from Venezuela citizen or Venezuela Resident, so we can not longer use the service, still good service, but another case of Over Compliance for Venezuela Residents from them or their Partners.
Still, if you can use it, a great service with a great support, if you issue is not by compliance change, if very likely to receive a excellent support with any issue you can encounter
April 28, 2025
Unprompted review
Reply from Ruul
Thank you for your wonderful feedback, Renato!
We’re delighted to hear Ruul has made invoicing and payouts easier for you, and that our support team could be there when needed.
Keep on Ruuling! 💙
Reply from Ruul
Thank you!
We’re so glad you’re enjoying the experience.
Keep on Ruuling! 💙
Reply from Ruul
Thank you, Arda!
We’re thrilled to hear that. Your support means a lot.
Keep on Ruuling! 💙
To much fee but transaction was fast.
March 17, 2025
Reply from Ruul
Thank you for your feedback.
We’re glad you found the transaction fast, and we appreciate your thoughts on fees. We continually strive to provide the best service possible.
Keep on Ruuling! 💙
Reply from Ruul
Thank you Fayssal!
Glad you’re happy with the support. Keep on Ruuling! 💙
Great service.
February 28, 2025
Reply from Ruul
Thank you Valentin!
We’re happy to have you with us. Keep on Ruuling! 💙
No problems with payment, but a bit basic
No problems with payment. Invoicing works well and payments come through promptly.
It feels a bit basic. I'd like to be able to save standard invoice items to reuse in future invoices, and there's no way to specify a billing period on an invoice. There's little to no help with client onboarding.
February 27, 2025
Reply from Ruul
Thank you for your feedback Zoe!
We’re glad to hear you’re happy with the invoicing and payment process.
We also appreciate your suggestions and will take them into account as we continue improving.
Keep on Ruuling! 💙
Extremely simplified sign up process
Extremely simplified sign up process, fast payment. I experienced no frustration, only smiles !!!
February 19, 2025
Reply from Ruul
Thank you for your great feedback Deepak!
We’re thrilled to hear you had such a smooth experience. Keep on Ruuling! 💙
Excelent service and fast customer…
Excelent service and fast customer service !!!
January 15, 2025
Unprompted review
Reply from Ruul
Thank you, Eleni!
We’re glad you’re happy with our service and support.
Keep on Ruuling! 💙
Excellent Service
It works quite successfully. Fast support and getting paid without delay is a pleasure. Thank you to everyone for their efforts.
January 15, 2025
Unprompted review
Reply from Ruul
Thank you, Nadir!
We’re so glad you’re enjoying the fast support and timely payments. Your satisfaction motivates us to keep delivering excellent service.
Keep on Ruuling! 💙
I am highly appreciating the Customer…
I am highly appreciating the Customer Service Team for their efforts to get my salary back. I had some issues related to my bank account. They helped me a lot during that time and solved the problem in a kind way. I highly recommend working with this team. Thank you for your efforts.
January 10, 2025
Unprompted review
Reply from Ruul
Thank you for your wonderful feedback Nargiz!
We’re so glad our Customer Success Team could assist you during a challenging time and resolve the issue with care.
Your recommendation means a lot to us.
Keep on Ruuling! 💙
I click on the chat bot
I click on the chat bot, and immediately received a quick responsen and solution. This is an amazing service for freelancers. Thanks for this superb invention.
December 31, 2024
Unprompted review
Reply from Ruul
Thank you for your kind words!
We’re so happy to hear our platform and support have been helpful to you.
We’ll keep striving to make freelancing even easier. Keep on Ruuling! 💙
Good problem solving skills
Good problem solving skills
I use ruul for almost a year now, their solution-based approach to problems is very satisfactory. Payment processes are smooth. Thanks for good will and good service.
December 30, 2024
Unprompted review
Reply from Ruul
Thank you for your thoughtful feedback!
We’re so happy to hear that our solution-oriented approach and smooth payment processes have met your expectations.
Providing excellent service is always our goal. Keep on Ruuling! 💙
Trustworthy platform
I've been using Ruul for about 5 years now. They have always delivered my payments on time and without any issues. Makes it extremely simple to prepare an invoice and use it professionally.
December 11, 2024
Unprompted review
Reply from Ruul
Thank you for your loyalty and trust over the years Can!
We’re delighted to hear that Ruul has consistently met your expectations and made managing invoices simple and professional.
Your continued support means the world to us. Keep on Ruuling! 💙
I’ve known about Ruul for a long time
I’ve known about Ruul for a long time, but I hadn’t used it until now. I’ll be using it for my first transaction soon. So far, my experience has been excellent.
December 26, 2024
Unprompted review
Reply from Ruul
Thank you for sharing your experience Ismet!
We’re so excited to have you on board and are glad to hear your initial impressions have been excellent.
We’re here to support you every step of the way—wishing you a seamless first transaction! Keep on Ruuling! 💙
Trusty platform
I’ve had a great experience working with Ruul.io. Their platform makes it incredibly easy to manage invoices, receive payments globally, and handle freelance or remote work arrangements professionally. The team is responsive, and they promptly addressed and resolved any issues I encountered. The seamless process for international transactions and compliance with tax regulations has been invaluable for my freelance business.
December 25, 2024
Unprompted review
Reply from Ruul
Thank you for the fantastic review, Deniz!
We’re thrilled to hear that our platform has made managing your freelance business smoother and more professional.
Knowing that our team has been responsive and that our services are adding value to your work is incredibly rewarding.
Here’s to continued success in your freelancing journey! Keep on Ruuling! 💙
Reply from Ruul
Thank you for your kind words!
We’re thrilled to know our team has met your expectations. Delivering efficient and reliable support is what we strive for every day.
Keep on Ruuling! 💙
It’s been about three years since I’m…
It’s been about three years since I’m working with RUUL, they have good services, nice and welcomed support team, and fair commissions!
December 13, 2024
Reply from Ruul
Thank you for the wonderful review, Ali!
We always strive to ensure your satisfaction stays as fresh as the first day. Keep on Ruuling! 💙
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