Rudy's Rug Cleaning Reviews 84

I have been using Rudy's for years but just had several large rugs cleaned that needed furniture moved so I needed pickup & delivery. The schedulers, Rachel & Annie, were excellent communicators worki... See more

Guys who picked up and delivered were awesome. The guys who delivered, one of them was on the pickup team, remembered which rug went were. We had three rugs of different sizes. They were really g... See more

Rudy’s Rug Cleaning delivered excellent work on our wool living room rug and even provided a custom rug pad to match, which impressed us. The staff were genuinely helpful and the turnaround time was v... See more

The new owner is terrific, and the fact that she hired one of the previous owner's family members to work with her is perfect. I've always enjoyed the people with Rudy's, so it is nice to know that e... See more

Staff was friendly. I was disappointed that my hand knotted Persian rug came back with ink bleed stains. When I called to ask if they could fix it, they just said that happens sometimes and they could... See more

Over the years, we have taken a number of rugs to be cleaned at Rudy’s. They have always been helpful, courteous, had the rugs ready when promised, and the rugs have always turned out great. That, com... See more

Friendly, knowledgeable staff who gave me all the information I needed when I brought my carpet into be cleaned. Timely service with no issues.

Your guys are did a great job! Trust them and do not base their job performance on surveys. Surveys are annoying for customers (we get one for everything now!) and customers often only provide reviews... See more

Rudy's friendly staff and expert rug cleaning make them my go-to for all of my rug cleaning needs. The turn around time for cleaning is reasonable and their attention to special stains is remarkable.... See more

Friendly folks who acted as though they appreciated my business. It's noteworthy that at drop-off and delivery both were WOMEN and they were much more friendly than the MEN i have dealt with at Rudy's... See more

Courteous, flexible with changes due to weather, prompt responses to calls and texts. I would highly recommend Rudy’s to anyone looking for quality work.

Rugs given to Rudy’s for cleaning come back in great shape. We’ve had a cat who regularly produces hairballs, usually on one of our wool rugs, so we know of what we speak.

Rudy’s provided top notch service with quick turn around. They sent me video of part of the cleaning process, showing me how truly dirty my rugs were! I will definitely be a repeat customer. Thank you... See more

Two week turnaround two wool rugs, pleasant courteous staff; rugs spotless. Will definitely use this vendor again. Highly recommend.

Very professional, efficient service. I used Rudy's once before when I moved and had several of my large carpets cleaned. It seemed very expensive. But this time I only had two 5x7 area rugs and I tho... See more

My drop off experience couldn't have been better. The person who checked in the carpet went out of her way to be helpful.

I have no worries when I use the Rudy’s rug cleaning services. I know my rugs will be thoroughly cleaned and available when I need them. Thanks to the hard-working team keep up the good work.

I brought my wool living room area rug to Rudy's for cleaning. They did a beautiful job and the rug looks great. I also had them cut a new custom rug pad for me, and that is very nice. Everyone there... See more

Guys were pleasant and very helpful about rug placement. They moved furniture as needed and followed my instructions. They took the time to get it the way I wanted.

Really nice staff and my rugs look fantastic. I don’t live in Charlottesville, but the drive is worth it. Pricing is reasonable.

Wish it was less expensive for small runner.

As usual a great exchange with the team at Rudy's. I appreciate the manageable cost and I know the rug is in great hands.

Great job on my rug, and I was so happy to meet the new owners. It feels good to see a great business transition to new ownership, and not skip a beat on service!

We were very pleased with how clean our rugs were when we got them back. We also purchased a new pad to go under one of the rugs. It was cut accurately and much better quality than the pad it replaced... See more

Love this business, they are aways to professional, kind and helpful. And, clean rugs are wonderful!

Rudy’s always does a nice job. They have great customer service also. Recommend them highly.

Good job on rug done in reasonable time. Pleasant dealing with everyone. .

Rudy's did an outstanding job cleaning our rug! They took the heavy rug from our car when we arrived, and they put it back in the car when it was clean. The rug looks fabulous!

Being able to reach Anna and plan the rug cleaning. Also being able to pay on line even give a tip. Have not look at rug yet. Need Time! Huh Thank you very much. Dr. Juanita Morris

The company has been very professional, as they delivered great clean rugs.

Easy to drop off and pick up, cleaned in a timely manner and price is reasonable. Staff is very helpful and nice. My rug smelled fresh all the way home in the car!

I am always concerned that handmade rugs be carefully cleaned. Rudy's did a great job.

Rug was cleaned well with removal of dog urine

Always welcoming, rugs cleaned and affordable. Thank you so much!

Great customer service! Very friendly and they unloaded and loaded our rugs in and out of our car. The rugs are sparkling clean! Thanks

The new owners are doing a great job. Thanks for continuing the great service. Peace

Efficient process for drop off, pricing, and pick-up!

Excellent service. Friendly and progressional. And the rug turned out great!

The people were great. The carpet came out better than new. We would use them again and recommend to our friends.

The staff was helpful and professional. I was very happy with the quality of work.

Excellent service from intake through completion. Staff were very helpful and knowledgeable.

They were friendly, trusting and knowledgeable about rug cleaning. That is what I like and I give them a five

Service from top to bottom no less than excellent +++.

Helpful and knowledgeable about care of antique rugs!

Friendly staff, quick service, reasonable prices

It was a nice experience. They came and picked up my rug and I picked it up when it was ready to save money. Very easy!!

Friendly people. Easy & quick to drop off & pick up runners and smaller rugs.

Pick up and delivery were right on time! And the rug looks so good! Thank you for a job well done!!

The process is straightforward and efficient. Cleaning is good quality.

Always friendly and rugs are super clean!